We didn't get an estimated time of arrival, so we had to wait around all day and he showed up in the late afternoon. It took him 10 minutes to find the problem and fix it. (bent hinges on range door). We were pleased that the service could be done the day after we called, but the price seemed a little steep for only 10-15 minutes of work. At least the oven appears to be working fine and the service was friendly and professional.
Description of Work: Oven repair to fix range door that wouldn't close.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$90
mary D.
12/2015
2.0
appliance repair
+ -1 more
unknown
Description of Work: Too many visits, too many phone calls, problem still not fixed and $300 paid to fix a dryer.
Rating Category
Rating out of 5
Colin C.
06/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: The technician arrived on time and immediately tore into the dishwasher. He looked inside it a little bit, and put it back together. He deduced it was a problem with the control panel. He wrote up a bill for 89.00, for 10 minutes of work. I asked if I would be charged for another hour when he returned, he said yes. Tatro's ordered the part($150), and I elected to put it in myself(approx 15 minutes), and the dishwasher has worked great since. The technician got it right, but it was just a little too spendy for such a simple job.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$240
Shawn G.
03/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: fix my refrigerator......didnt drum up unnecessary parts.......took the time to show me how to avoid future problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Cathy C.
08/2014
4.0
appliance repair
+ -1 more
unknown
Description of Work: I was not impressed with their coordination of service and parts. The service tech was very polite and knew what he was doing.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Linda L.
11/2013
5.0
appliance repair
+ -1 more
We had tried to secure a visit by an alternate repair service and we were given a date two + weeks in the future which isn't very helpful when you need a repair done on your refrigerator. Tatros sent a repair person the same day as I called them!! Efficient and Effective. Craig and Ben responded to our call - one of these guys was the skilled repairman and he brought an apprentice with him, in response to my our call for refrigerator repair. They advised me if the fix they suggested didn't work, what the next steps might be and the approx cost.
Description of Work: Responded quickly to send a 2 person repair team without any additional charge. The 2nd person was an apprentice for large appliance repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation
FAQ
TATRO'S APPLIANCE CARE ELECT is currently rated 4 overall out of 5.
No, TATRO'S APPLIANCE CARE ELECT does not offer free project estimates.
No, TATRO'S APPLIANCE CARE ELECT does not offer eco-friendly accreditations.
No, TATRO'S APPLIANCE CARE ELECT does not offer a senior discount.
No, TATRO'S APPLIANCE CARE ELECT does not offer emergency services.
No, TATRO'S APPLIANCE CARE ELECT does not offer warranties.