The salesman wasn’t pushy. We explained to him what we wanted and he helped us get just that. He didn’t try to sell us something we didn’t need. They also were able to stop out and replace our old stove with the new one within a day.
Description of Work: Our stove was a fire risk and we needed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA H.
06/2014
1.0
appliance sales
+ -1 more
The morning that Bouchard Pierce was scheduled to do the installation, they called to say that their service person was sick. The installation was rescheduled two weeks later. At that rescheduled second appointment, they showed up but we discovered that they ordered the WRONG part. They had to order the correct part and reschedule. At the third rescheduled appointment, they called -- 45 minutes after they were supposed to have shown up -- to tell us that a co-worker was stuck in another area of Vermont and they wanted to reschedule yet again. This has got to be one of the worst service providers I have ever encountered. We've gone nearly two months without a fully operating oven because of their failure to show up on time and with the correct panel. I would definitely NOT recommend this service provider to anyone if you actually want the service performed correctly and promptly.
Description of Work: Our double oven was not working properly so we called Bouchard Pierce. Bouchard Pierce initially performed a diagnostic service at a cost of $90. They diagnosed a broken panel and then ordered the part, which they said they would install in two weeks.
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Service Categories
Appliance Sales and Installation
FAQ
BOUCHARD PIERCE is currently rated 3 overall out of 5.
No, BOUCHARD PIERCE does not offer free project estimates.
No, BOUCHARD PIERCE does not offer eco-friendly accreditations.
No, BOUCHARD PIERCE does not offer a senior discount.
No, BOUCHARD PIERCE does not offer emergency services.