Genesis Computer Repair & Sales

Lisa was extremely detail oriented and worked her way through the trouble shooting very systematically until sh solve the connection issues, which were multiple ones. We would contract with them again.

Perfectly. Can't say enough good things about Genesis Computer. Lisa (the owner) takes great pride in her service and support.

EXCELLENT - We have had Genesis solve our computer needs many times. The service is timely and with utmost professionalism. We highly recommend Lisa and her sons to friends and family alike.

EXCELLENT Fast, courteous and reasonable price

Excellent! Lisa arrived promptly transferred all my work from damaged computer to New one very Professional!

Mr. Beau is a professional. He is also prompt and courteous. Upon his arrival he evaluated the laptop and made several recommendations on alternative solutions. I can recommend Genesis computer repair and sales highly.

a number one,. lisa was amazing and highly recommend using this company. she goes above and beyond to satisfy her customers. windows 10 installed,hard drive and new battery on laptop.

BEAUTIFULLY ... I called in a panic because my computer at work had a BLACK screen and nothing I did brought back the desktop. When I called, Genesis wasn't able to send someone out immediately, so she "talked me off the ledge" ... she told me exactly what to do and in a matter of minutes my desktop was back and I was able to get to work. She was not only helpful and gracious during the call, but she didn't charge me a dime! I called that day because Genesis had served our business in the past ... they are always prompt and professional -- they know what to do and how to do it! And their prices are very reasonable. But, on this particular day, she went beyond the call of duty and saved the day for me and my business!

Fine. Very professional, quick to find Issue. Quick to fix.

It went very well. The service provider arrived on time and was very knowledgeable, professional and friendly.

work limited to amount of time paid to troubleshoot.

All work and advice was done in a highly capable manner. Beau is a skilled technician and was quick to detect the issues and provide applicable remedies. He is easy to talk with and provided valuable counsel on internet security. He arrived well within the time window I was provided by the home office. The costs for his services were well within my expectations

Beau showed up on time and had my computer humming within two hours. I was greatly impressed with his knowledge and ability to assess the problem and get the job done. My laptop has been running perfectly ever since. Thank you!

Gentleman arrived and took my computer to his shop. It was returned as promised and he set everything up to my satisfaction when he brought my computer back to my house. Everyone I dealt with was courteous and helpful.

Outstanding service. Thorough and explained exactly the process in layman's terms. Would highly recommend Lisa and Genesis Computers and will certainly use them again.

As usual, This company which I have used for a number of years, did a super job getting my computer up and running. Both Lisa and Beau are professional and knowledgeable and extremely patient with me (I need that as I am 71 yrs. old ). I caused all the problems because I did a System Restore which messed up my computer big time. The following cost of service included many hours of in-house and remote repairs.

The Genesis service went great (can't say the same for Lenovo) Lenovo sold the laptops knowing that there was a problem with the power switch and not advising their dealers that they had increased the time they would respond to issues (including know issues/defects) from ten days to fifteen business days if no parts were required and a MINIMUM of thirty days if parts were required. Genesis continually contacted Lenovo until they actually repaired the laptop and returned it. Once Genesis received the repaired laptop from Lenovo they promptly restored the programs and data and brought the laptop back to me.

Fine. System has been performing as expected.

Lisa called my home at the appointed time and immediately went to work fixing the problem in minutes. Genesis Computer Repair and Sales provides excellent sales and service. Have enjoyed a professional relationship ten years. Lisa is simply awesome.

The job was done professionally, quickly, and at a reasonable price.

She arrived on time and completed the repairs in a timely manner

The representative that showed was over two hours late when our office was already closed. Then after the initial meeting it still proceeded to take the worker another for hours for the problem to be resolved in such a way that we had to go through the orginal printer company and be charged for not only Genesis' work but also for the printer company's fee for technical support.

It's been a little while but she was very professional and easy to work with. I would call her back anytime I need computer help for the Shop or home..

Genesis Computers is everything you want in service and integrity: knowledgeable, polite, willing to explain all options, timely, professional. Will always use them. No competitors are competitive enough to beat Genesis Computer's honesty!

Drew with Genesis came out and spent over two hours repairing our many issues. we purchased a two hour "special" from Angies' List-Drew actually spent about 2.5 hours here but refused to charge more! Extremely professional and fast service. He made certain that everything was working correctly before he left. I would recommend this company to ANYONE needing computer or Network/IT repair.