Description of Work: Our master bathroom sprung a leak underneath the sink and there was a non-stop running water issue with the toilet in the second bathroom upstairs. For over two months, the father has given multiple excuses about not being able to make scheduled appointments, has lied about the interactions he’s had with my tenants, and has gotten to the point where he just ignores or forwards phone calls. He leaves his son to answer most folks, but even then, somehow he manages to ensure the work doesn’t get done. Please do not use this company if you have the expectation of customer service being at the top of your list. What a major disappointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dave's Plumbing
Total false. We went by the tenants house but because of the nature of the work, we could not perform work until we talk to the owner. Took her almost a week to respond to our phone call. In the meantime the tenant was upset because nothing was being done. I explain to the tenant we could not do the work until we had authorization. When we finally got authorization from the owner, the tenant was now upset with me & refuse to talk with me. I explain to the owner that the tenant was rude to me on the phone & the owner said she would have her call me. We schedule to go by the property & The tenant was not home. That was two trips we wasted to go by. I told the owner the only way we were going to do her work is if she gave me her credit card info before we went by her property again & that's went she got angry. We wasted 2 trips & no work was perfomed so she gets an F grade for being a landlord.
William B.
02/2016
4.0
plumbing
+ -1 more
unknown
Description of Work: changed kitchen faucet
Rating Category
Rating out of 5
quality
4.0
punctuality
4.0
Yes, I recommend this pro
ron H.
10/2009
5.0
plumbing
+ -1 more
It went very well.
Description of Work: They repaired drains and installed fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Jacqui M.
09/2008
5.0
water heater repair
+ -1 more
My water heater had stopped working and after numerous attempts to get it working again, my husband and I decided it was time for a new one as it was over 12 years old. When I called Dave's Plumbing, I was told they would have someone call me as soon as possible to arrange a visit. Within the hour, I received that call and 3 hours later Chris (I think that's his name) turned up. He gave me his pricing for replacing the water heater. I had wanted to upgrade to something more efficient, but after some investigation we realized it wasn't cost effective. We asked him when he would be able to replace the heater and when he told us he could get one there today I was thrilled! Within 30 minutes Dave had turned up with the heater and 6 hours after the initial call I had hot water again. Dave and C (wish I could remember his name) are a great team. They are efficient, cleared up, and were willing to answer my questions on other plumbing issues. I would recommend them.
Description of Work: The old water heater was removed and replaced with a new one. An additional shutoff valve was added as per code. The old water heater was taken away. In addition, he checked out the showerhead in my master bath and made the water flow better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
GILES D.
07/2006
5.0
plumbing, water heater repair
+ 0 more
They weren't the cheapest estimate I got, but they did a fantastic job.
Description of Work: They removed and replaced a water heater. They replaced a faulty supply valve.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
Dave's Plumbing is currently rated 4.7 overall out of 5.
Dave's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dave's Plumbing does not offer free project estimates.
No, Dave's Plumbing does not offer eco-friendly accreditations.
No, Dave's Plumbing does not offer a senior discount.
Yes, Dave's Plumbing offers emergency services.
Yes, Dave's Plumbing offers warranties.
Dave's Plumbing offers the following services: All types of plumbing, including drain cleaning, water heater replacement, repairing leaks and replacing faucets and toilet