Advanced Door Systems, Inc.

Outstanding service...please use them

After I managed to knock my door completely off track I called Advanced Door Systems. The owner came out within a couple of hours and repaired the door enough to close. We were discussing complete repair and servicing when I asked about replacement. We worked out an agreement on the spot and he ordered the door. After the company received the door, a very professional and personable two-man team arrived at the scheduled time to install it. They did and excellent job installation (despite the cold weather) and thoroughly explained the ins and outs to me. Advanced Door Systems is a first class outfit and will be my go-to team for all future door needs.

Everything happened like clockwork and the installation was quick and uneventful.

Very well, very professional. They are very knowledgeable.

Crew of two showed up on time and did an amazing job. I didn't get a chance to move things in the garage but they took care of that. Removed old doors and hauled them away. They even tied up some lose wiring I had running to my garage door opener as well as my tv. Amazing job.

Great. It couldn't have gone any better

They have done excellent work for us and I recommend them without reservation. The most recent problem was a broken spring. I called on Friday afternoon, and they said they would come on Monday morning. Sure enough, they called ealy Monday, saud they would be over within an hour, and showed up 45 minutes later. The young man, Mark, replaced both springs in reasonable time and at a reasonable price. This is the second time within the last year we have used Advanced Door Systems. The previous time was to replace the motor which had developed a leak. (The doors are 25-30 years old, so it is not surprising that parts need replacement.) Both time they have been prompt and efficient, and the price has been reasonable. I recommend them wholeheartedly,

After one of the bottom brackets broke on our garage door, my husband and son managed to get it closed. But it was left leaning and hanging on by 3 wheels. We paid $55 for an estimate. The quote was for a door rebuild and replacement. But there was only about a $150 difference between the two options. We decided to get a second opinion. We stumble onto Advanced Door Systems. They were on time, professional and honest. It probable took them less than an hour to repair the door at a third of the price. I only wish we would have called them first! Thank you Advanced Door Systems!

The garage door broke during the final walk through by the buyers of my daughters home. We called Advanced and they met us within a very short time from my calling them, made the repair, and kept the closing from being delayed. They were punctual, professional, polite, and did a great job.

I found them on Angie's list. I got 5% off for using Angie's list. The price was fair according to the research I did on line previously. They sent a guy over as soon as possible. The job was done very quickly. Absolutely no complaints!!

Instant response to my home. (Within 30 minutes.) called supplier while there and ordered all parts. Worked schedule changes. Responded to all calls quickly. Very nice estimator and installer. Could not be happier. Would use again and recommend highly to others.

They adjusted and lubricated the door hinges. They checked the photo eyes. A technician came on 7/10 to adjust door and noticed the rod had to be replaced and the springs were not working properly. They ordered the part and on 7/14 the technician came and replaced the parts in less than one hour. Very professional and excellent work

The company that installed the door opener did the work improperly. It was binding and the door ceased to work. The repair worker made the necessary changes to fix the system. Steve, the owner, was very cooperative and accommodating of my needs. Dave, who did the work, was extremely polite and efficient.

All aspects of working with Advanced Door Systems were outstanding. Dave, the installer, was very professional and informed us that we had replaced wooden doors with metal doors and that they had been installed on wood tracks which accounted for much of the wear and tear on the track system. He did an outstanding job on fixing all the problems and even offered to return to fix the door plastic trim on the outside as I had forgotten to include it in the original estimate. The company owner had personally stopped by to give me an estimate on the work that was needed. I highly recommend this company!

My garage door would not open Thursday night and even disengaging the door would not allow it to open. Luckily both of my families cars were being used when we returned home to find this problem. The spring coil that helps open and close the garage door had broken possibly secondary to the below freezing temperatures and the fact that they were 14 years old. The repairmen put my house at the top of the list and fixed it within an hour and installed the new rubber strip along the bottom of the door. Apparently they shrink over time and so I had a 4 inch open gap when the door was shut. I am very happy to have my door functioning again and am very happy with this company. This is actually my 4th time in 5 years having them out to service my garage door so I am hoping not to have any more problems!

I contacted these guys the first work day after Christmas and they there the same day. Very professional, price wasn't bad and the service was great!! I highly recommend them!

One of the springs on my garage door broke in the middle of the night. The next day I checked Angie's List for businesses that repair garage doors and picked Advanced Door Systems based on reviews and location. They were unable to get to me the day I called but were able to be at my home the next day first thing in the morning. Based on what I told them on the phone, they quoted me $280 for two springs (it seemed prudent to replace both springs since they were the same age and obviously the same amount of wear). I also asked that they do an overall check of both of my doors (I have two single doors for a two car garage) although they said that they did that routinely whenever they made a service call. While I thought that this was necessary, I was afraid that this would give them the opportunity to "find" other problems to fix including possibly telling me that I should replace the springs in the other door. However, based on the reviews I read, I felt somewhat comfortable that this firm is reputable and would not try to talk me into accepting unneeded additional work. I was very pleased by the whole experience. First, it turned out that what I told them on the phone led them to believe I needed a different type of spring than what I actually had. What I needed was cheaper and reduced the cost $80 from what they originally told me. I would have never known had they just installed the correct springs and charged me for the more expensive ones. On top of that, the technician (Dave) replaced three door rollers (plus he showed me how to replace them in case I ever need to), lubricated all rollers and pulleys on both doors, tightened several brackets, tightened the chain on both doors and checked the drive motor (which is pretty old) for wear. There were a lot of opportunities for him to tell me additional work was necessary but he apparently gave me an honest assessment even though it didn't result in any additional business for him. For all this there was no extra charge. I paid $200 for the entire job which, as I said already, was $80 cheaper than what I was first quoted. I absolutely recommend Advanced Door Systems if you need garage door work done.

The technician came when we arranged, went straight to work -- had to level the door, shim the tracks, adjust the photo eyes, and re-set the tension spring system. He finished in an hour and a half and the door works perfectly. I was very pleased. Will definitely call nextmonth when I want to surprise my father with a garage door opener for Christmas!

This morning my wife reported our garage door was "broke" and would not close. Upon inspection I found that a roller had fallen off and I had a few busted hinges (stripped screws). I went to Angie's List and looked at the reviews and choose Advanced Door Systems. I called before 8AM and talked to a very polite employee named George. He said he would try to get me on the schedule that day but the repair person was not available to be able to confirm yet (getting service today was important since I had already taken the day off to get a Windows contractor by to look at some issues with some windows). George said he would call me back once he knew if he could get me on the schedule for today. I did receive a call back and they were able to schedule me for the afternoon. Casey arrived a few hours later and immediately fixed the problems with the door. Door works great now and better than it was before the repair!! VERY PLEASED WITH THE TIMELY SERVICE I RECEIVED.

to $1I thought I was going to need two garage door openers at a total cost of around $700. But when the serviceman (Casey) arrived he said the doors and openers were in good shape and just needed some repair, which would cost approximately the price of the service call ($90). I also asked him about fixing or replacing the keypad on the outside of the garage. The old one was beyond repair, so he replaced it with a new one. I also asked about getting a new car remote, and he had one with him which he sold me. Those two items increased the total cost to about $150, which I considered a very fair price for what he did. Casey was very professional --- efficient, unobtrusive, honest, courteous, and thorough. I would recommend this company to anyone who needs a garage door opener repaired or replaced. I had a great experience with them

They came out and gave us an estimate the same day we called. We ordered the doors and they were installed in one day. The day after they were installed we noticed a problem with one door not closing properly. They came out the next day, showed how the door had gotten off track, fixed it quickly, noted that we needed to close door slowly to start. It has worked perfectly since then.

I called on Monday and on Wednesday morning they had a man out to install a new garage door opener. I had bought the new opener, so they only installed it (they normally sell and install) but they gave me no problem about doing only the install. Buying my own and having them install was cheaper than them doing both. The installer did his job quickly and was done and out in about 2 hrs or less. The office personnel were very courteous and helpful.

On my initial call, I spoke with George and he offered advice on how to replace the spring and recommended that I replace both at the same time. I really appreciate the time that he spent explaining it to me. Since he said that it was not a difficult job, I initially thought about doing the work myself, but realized that since I recently had shoulder surgery that it would be more than I should attempt on my own. I called back the next day and asked them to set me up a time to get this repaired. He scheduled me for the "afternoon" of the next business day and said that the technician would call 30 minutes prior to arrival so I could get home from work. Well, I never got the call to go home, but that is not a bad thing. Luckily my son-in-law was there when the serviceman arrived to fix the springs. He replaced both springs and verified that the door functioned properly. Since I was not there to make the payment, he left without receiveing payment or leaving a receipt or copy of the work order. I guess he realized after the work was done that he was supposed to call me 30 minutes before his arrival. Had my son-in-law not been there he would have had to wait a half hour for me to get home. I cannot review the serviceman since I was not there, but as far as I can tell the work was done properly, the door functions properly and there was no debris or old parts left on the premisis. The next business day George called me to settle the account. I gave him my payment information and he will be sending me the receipt and a copy of the work order. I would like to have been there when the work was performed, but I got a full day in at work rather than taking time off, so I guess it all worked out. The only contact I had wih the company is with George on the phone, and he was very friendly, and was easy to talk to about the problem with the door. He talked to me like a person rather than a job, which if you've talked to many service organizations is a rare thing these days. Thanks George!

He showed up, accessed the situation and quickly replaced the brackets then verfied the rollers. He also attached a loose rubber matting on the bottom.

Over all they were very accomodation the worker were plesant to be around and George bent over bacward to see our wor was done. He visited the site several times.