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Tailored Living featuring PremierGarage

Epoxy Flooring, Home and Garage Organization, General Remodeling,


Amenities

Free Estimates
Yes
Warranties
Yes

Photos of past projects

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.9
Showing 1-7 of 7 reviews

Fred D.
01/2016
5.0
epoxy flooring, remodeling
  + 0 more
mr.al and his team were great,they did a beautiful job.they were very understanding of our pacific needs.We couldn't have been blessed by a better company. thank you very much!!
Description of Work: remodel garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

James M.
12/2015
5.0
epoxy flooring
  + -1 more
Just suffice it to say we are extremely pleased with the workers, the company, and the completed job. They truly care about their product and their customers. No issue was left unresolved to our complete satisfaction. It was a pleasure to have a company that seems to give it their all and takes pride in their work. Definitely an A+ group.
Description of Work: From the initial visit to view the work area right through to the very end of the job the professionalism was apparent. The job exceeded our expectations with the amount of care that was delivered to the handling of the project. They thoroughly explained what they were going to do and what we should expect each step of the way. The clean-up was excellent. We would definitely use this company again and highly recommend them. Their work ethic is beyond reproach and that is a difficult find in this day and age.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MARY N.
12/2015
5.0
epoxy flooring
  + -1 more
Everyone involved from Tailored Living, sales to workmanship, were super. They met all my expectations and I say without hesitation, Money well spent.
Description of Work: Complete restoration of Garage floor. Sand, water sealer, and epoxy paint with paint chips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

alfred W.
11/2015
5.0
epoxy flooring, flooring contractor
  + 0 more
Great i am very happy.highly recommend. It is very time consuming but really worth it.
Description of Work: Removed floor that was there.prepared the floor to paint .removed base board and put back and painted. Removed toilet and cabinet and put back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Shannon W.
10/2015
2.0
epoxy flooring
  + -1 more
unknown
Description of Work: They grinder existing garage floor that I am converting into a salon. They did not use barriers or seal off doors to keep dust confined. They put down metallic epoxy paint and it looked great. Then they applied a coat of urethane over epoxy to seal paint.. Because they did not clean up dust from previous sanding BEFOREHAND dust got mixed up in urethane and made it look mess. The owner is unwilling to redo urethane to improve. Instead he gave me two choices. One to sign a waiver letting him out of his 3 year warranty of product and workmanship and me keep the remaining balance or Two pay him the remaining balance and he was still unwilling to qaurantee his 3 year warranty. Tailored Living is a franchise and the corporate headquarters do not back the qaurantee either? They were also dishonest about some damage they did to two new French door thresholds. They damaged them with cleats and didn't reveal it to me.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$4,077

Response from Tailored Living featuring PremierGarage
In advance and throughout the process, I worked hard to set expectations with the customer regarding the industrial coatings we were applying, and explained that there would likely be some minor imperfections characteristic of industrial coatings. Additionally, I explained that the high gloss, clear top coat that was to be applied would not hide those imperfections like the more typical satin finish would. Unfortunately, I discovered after work was completed that there was not a clear understanding of what to expect. In regards to sealing doors to the adjacent space, they were taped off (I have pictures). Dust was removed thouroughly from the concrete after each of the grinding and sanding steps (again I have pictures). The urethane top coat went down tight and can not be redone even if we needed to. Any effort to remove it would destroy the floor underneath it, and a second coat would not adhere and/or make any difference to the esthetics. In regards to the warranty, it will go into effect upon payment of the significant balance due. As with any kind of warranty, it isn't valid without payment. Once we identified what caused the damage to the thresholds, I acknowledged that it was caused by the cleats worn by our team during coating application. We are prepared to repair the damage at our cost upon settlement of the remaining balance due on the invoice. I am very disappointed that we weren't "on the same page" regarding expectations of the finished product. I believe the floor looks beautiful overall, and I'm still working with the customer to resolve our differences.

Wayne J.
07/2015
5.0
epoxy flooring
  + -1 more
.
Description of Work: Prepared garage floor, cleaned the garage floor. Since this was a new garage, this was not a difficult floor to start with. Then the various layers of the coatings were applied and cured .... love the floor. This is the second garage floor that I have had this applied to. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Wayne J.
07/2015
5.0
closet systems, epoxy flooring, home & garage organization
  + 1 more
unknown
Description of Work: Prepared garage floor, cleaned the garage floor. Since this was a new garage, this was not a difficult floor to start with. Then the various layers of the coatings were applied and cured .... love the floor. This is the second garage floor that I have had this applied to. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

    Contact information


    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Epoxy Flooring,
    Home and Garage Organization,
    General Remodeling,
    Flooring Sales and Installation,
    Closets,
    Interior Design and Decorating,
    Cabinet Making

    FAQ

    Tailored Living featuring PremierGarage is currently rated 4.6 overall out of 5.
    Yes, Tailored Living featuring PremierGarage offers free project estimates.
    No, Tailored Living featuring PremierGarage does not offer eco-friendly accreditations.
    No, Tailored Living featuring PremierGarage does not offer a senior discount.
    No, Tailored Living featuring PremierGarage does not offer emergency services.
    Yes, Tailored Living featuring PremierGarage offers warranties.

    Contact information