House Cleaning, Floor Cleaning and Waxing, Vacuum Cleaners
About us
Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates.
Business highlights
21 years of trusted experience
Services we offer
Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.
Description of Work: Excellent service. Cost goes down if you schedule more frequently. Once called because baseboards had not been cleaned( it was a different crew than before). They offered to come back for free. Works hard to accommodate your schedule.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Angela W.
09/2014
2.0
house cleaning
+ -1 more
They started out doing a great job. As time went by, they started to slack on their performance. They would make the bed uneven, clean my bathrooms which would smell wonderful until hours later when I stench would evolve. Smelled like a dirty mop or used cloth was used. I had to call the office on the workers because one female decided she was going to take a short cut in cleaning my kitchen. Not all the dishes were washed, stove was not cleaned, and the trash was not taken out. As I approached the kitchen to inspect, the maid hurried and cut out my kitchen light on me and told me my floor was wet. Mind you, I never saw her mop it. I cut the light on and noticed the unfinished work and escorted the two maids out. I called the office and requested that they not return. I wasn't charged for that service, however it never stopped. Every 2 weeks they were sending someone new to my house in which they were not cleaning to my satisfaction. I finally had enough.
Description of Work: Cleaned my apartment.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$75
Response from Woodbridge MaidPro
I was sad to see this review. She had been a great client of ours for two years. The turning out the lights thing I can only imagine being some sort of communication issue between the service providers and the client. In no way would our service providers turn out the lights to avoid cleaning an area. It would be silly to try to hide something like that as we have a 24-hour guarantee. Meaning we would come back free of charge to re-clean any area not cleaned properly. On our side, we received one complaint on this account and we issued a free cleaning becuse she had been a great customer and she did not want a reclean. I would note that this client was a bi-weeekly account and began skipping one cleaning in between her cleanings and expected us to be able to clean the home for the same rate. We did so even though it tooks us more time once again because she had been a great customer. So instead of 2 weeks in between cleanings it would be 4 weeks. Cleanings obviously take longers if an entire month passes as dust and dirt has more time to settle in. As for the smells and the acusation of using dirty rags. That is just flat out wrong. We never use old smelly rags to clean a house. All rags used are fresh and clean. It is offensive for that to be said of our company. We believe the client canceled the service not due to poor cleanings(at least not communicated to us) but due to us trying to add a half hour to her rate after not cleaning her home for 6 weeks. We tried to explain to the client on serveral occasions that to do a proper job when so much time had past inbetweeen cleaning more time or money was needed but she would not approve the extra time.
Sue S.
07/2014
5.0
house cleaning
+ -1 more
The service was great. They brought their own supplies which i like and only took two people about 3 hours.
Description of Work: They cleaned the whole two level house .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter Z.
04/2014
4.0
house cleaning
+ -1 more
Overall quite satisfied with job performed
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Becky H.
09/2013
5.0
house cleaning
+ -1 more
Staff has been consistent the past several months, which I really appreciate. Easy to talk to office staff to reschedule visits. Office has been willing to work with me to keep costs in line with my budget.
Description of Work: Cleaning of 2 bathrooms, kitchen, living room, family room, breakfast nook.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
George B.
08/2013
5.0
house cleaning
+ -1 more
Very Nice. The young lady was a good worker.
Description of Work: Clean Condo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Kate T.
05/2013
5.0
house cleaning
+ -1 more
I wasn't home when the maids were there.
Description of Work: I started using MaidPro because I needed to get my house ready for sale. They came in and did a marvelous job. My house smelled wonderful and all the surfaces gleamed. They are now coming every other week to maintain the home. I have gotten calls from the supervisor asking how the cleaners are doing and my response was fabulous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Patricia D.
04/2013
4.0
house cleaning
+ -1 more
2I used this service in November and was quite pleased, however the results of the cleaning that I had done in March were not as good especially the cleaning of the bathroom. Apparently, the cleaning was done by two different cleaning crews.
Description of Work: I had the first floor of my house cleaned including kitchen, living room, dining room, family room, sun room and powder room.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$120
Patricia D.
11/2012
4.0
house cleaning
+ -1 more
to
Description of Work: The 2 ladies arrived prepared to do a whole-house cleaning. They did a thorough job, but because they spent so much time trying to remove a mineral build-up on 2 bathtubs and surrounds, they were only able to complete half the work, and I had to schedule them to come a second time. I think that these housecleaning services would do better for their first-time clients if they had someone look over the work to be done before giving an estimate on time required to do the job. Overall, I was happy with the work done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$420
Allen H.
07/2012
2.0
house cleaning
+ -1 more
Two women arrived at the time and date scheduled and entered the house without cleaning products and carrying a vacuum. We walked through the house with them and explained that since we keep such a tidy home and the kids are gone - we were looking for greater detail with dusting and cleaning the floors and bathrooms. We ran an errand for 90 minutes and when we returned, the ladies were already gone. Upon inspection of the house - very little cleaning was accomplished beyond vacuuming the rugs. Most of the furniture and all of the nick-nacks had not been moved or dusted; the bathrooms still had hair on the floor; banisters and other detailed wood had not been dusted. In summary, they did not offer the detailed cleaning that we expected or that they promised.
Description of Work: We were looking for a long-term relationship with a detail-oriented home cleaning service, so we scheduled an initial house cleaning, that they describes as thourough and detailed and requiring 8 man-hours to perform their listed services. The service scheduled was to provide in-depth cleaning of 2500 sqft of living space.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$160
Allison B.
06/2012
5.0
house cleaning
+ -1 more
They always do a good job of cleaning of the house.
Description of Work: They clean the house on a monthly basis.
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Sheila S.
06/2012
5.0
house cleaning
+ -1 more
Everything always goes well. They are reliable and thorough.
Description of Work: They cleaned the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy C.
06/2012
4.0
house cleaning
+ -1 more
Everything goes well. They are efficient, thorough, and quick.
Description of Work: They cleaned the house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dawn J.
06/2012
5.0
house cleaning
+ -1 more
They are very thorough. They follow a list of tasks and then they check them off after they are completed, right down to making the bed, and changing the towels. They are reasonably priced and they are very prompt. They even call two days before they come to remind me of my appointment.
Description of Work: They have been doing routine housecleaning for us for about 6 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Russell G.
03/2012
5.0
house cleaning
+ -1 more
The maids arrived on time. One cleaned upstair & one cleaned downstairs. They did a very thorough & excellent job & I was very pleased with the results.
Description of Work: I hired MaidPro after several bad experiences with another company. I was very happy with everything they did. From talking to them on the phone, to setting up appointment times, to the actual cleaning, all went very well. The maids were very professional & did an excellent job! They have a checklist they must follow that is quite extensive & I was very pleased with that also. Everything on the list was done to my satisfaction. I was also pleased with the supervisor who answered or returned my calls promptly & answered any questions I had.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Chalice S.
04/2011
5.0
house cleaning
+ -1 more
They charge me $120 every 2 weeks. They are great. Its two women that come and they clean my entire house from top to bottom pretty much. I've been using them for about 4 months now. The price and the job that they do is really great. Everything is clean and everything is done right every time. I would continue to use them in the future.
Description of Work: I used the services of MaidPro on the 13th of April for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Joseph & Lisa A.
05/2006
5.0
house cleaning
+ -1 more
Excellent job. Huge improvement over other cleaners we've used. They really leave the house looking and smelling good. Appreciate that they pick up and dust under knick knacks and stuff left on countertops, even in bathroom. They do a great job of tidying up, making everything neat in addition to doing the actual cleaning. Very good service and follow-up to make sure you are happy.
Description of Work: Clean kitchen, bathrooms, bedrooms and other living areas - Vacuum and dust, trash emptied, bathrooms cleaned, everything wiped down, towels changed, kitchen appliances cleaned inside and out.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Vacuum Cleaners
FAQ
Woodbridge MaidPro is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Saturday: Closed
Woodbridge MaidPro accepts the following forms of payment: Check,MasterCard,Visa