Did not arrive for scheduled appointment and has not responded to emails and text messages.
Description of Work: Rebuilding cost appraisal.
Rating Category
Rating out of 5
Garnette C.
04/2021
1.0
real estate appraisal
+ -1 more
He took the check and no appraisal happen. He took the money. Fraud Company
Description of Work: Appraisals
Rating Category
Rating out of 5
$300
Mr. and Mrs C.
01/2020
1.0
real estate appraisal
+ -1 more
At first Mr. Hernandez was very interested and attentive. However, when he made his visit to appraise and measure square footage, we questioned his calculation as being underestimated vis-a-vis the two bathroom square footage calculations, after which he promptly left the room and entered a bathroom, re-emerging only 30 seconds later with a much higher total square footage number which we also questioned as to its accuracy. Mr. Hernandez said that he would leave and get back to us via email with his appraisal report which he did, but which report we found lacking in that, for one example, he totally missed a valuable comp of a condo unit within our 5 condo buildings and which unit is several hundred square feet smaller than our unit and of a different design and which unit did not contain the numerous upgrades we had in our unit. That "missed" comp had sold for $430,000 on May 30, 2019. He valued our unit at only $420,000. He then agreed to reevaluate the appraisal report and came up with a value for our unit of only $429,000, still lower than the previously missed comp. We then asked for a face-to-face meeting but after coming to no suitable agreement on time and place (he told us only then that he didn't work after 4 PM) all the while trying to solicit our business as our realtor in the future, but concealing the fact that the real estate he handles is not normal home realty but rather bankruptcies and divorce sales, we suggested he submit to us a re-do of the appraisal report within one week via email. He then promised to re-do the appraisal report and to send it to our email address which he had (for which we included a one-page listing of all of the upgrades and features which distinguish our unit from other units ) and he agreed to do so and to include the calculations as to exactly how he extrapolates data to come up with the market value for our unit of only $429,000. After 2 1/2 weeks we still had received nothing from him -- no reply email. We then contacted him by email, text and finally by phone late the week of January 20, 2019 at which time he said he sent the report to our email and which email address we then verified with him via an additional text message but to which to date he still has not responded. He appears to have chosen to "ghost" us after accepting our check on the day of his appraisal inspection and having cashed it immediately and also after deciding not to follow-up up with us as he promised. We have no credible appraisal report therefor. We would not hire this person for real estate appraisal nor for realtor services.
Description of Work: We asked for a condo appraisal highlighting accurate square footage of our unit in preparation for future sale
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Real Estate Appraisals
FAQ
William Hernandez is currently rated 1 overall out of 5.
No, William Hernandez does not offer free project estimates.
No, William Hernandez does not offer eco-friendly accreditations.
No, William Hernandez does not offer a senior discount.
No, William Hernandez does not offer emergency services.