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Universal Heat and Air

Heating and Air Conditioning

About us

Universal Heat & Air is a family-owned and operated air conditioning and heating company established in wood-bridge, Virginia since 2006. We provide professional services to residents & commercially for Heating & Air Conditioning repairs, installations, maintenance at very affordable rates. Our licensed and Environmental Protection Agency (EPA) certified technicians are there to help you 24/7 without any extra service charges. We understand your busy schedules that is why we work extended hours to fit your schedules and address your needs when you need it the most! We don’t charge service call fees with repair and provide you with up-front estimates for providing excellent customer services. We are here to work for your comfort.We service all brands of both residential and commercial AC and heating systems. These services include repair, upgrade and or installation, cleaning and preventive maintenance of these systems. Our specialization includes but is not limited to AC: Air handlers,Compressors,Condensers, Evaporator coils, filters, thermostat etc; Heat: heat pumps, gas furnaces, electric heat etc on all systems. Flexible Schedule- Available: “Emergency repair services, seven days a week ready to repair & supportive” Satisfaction Guaranteed: “Universal Heat & Air offers 100% satisfaction guarantees to all customers” Professionally Technicians: “Our technicians have your safety, welfare and comfort in mind at all times” For Additional Information: Visit our Website: https://universalheatingairconditioning.com UNIVERSAL HEAT & AIR LLC 5550 Spriggs Meadow Drive, Wood bridge, VA. Call Us:(703) 580-8988. Email: info@varepair.com Hours of operation: Monday to Sunday (7 Days a week) - We provide Emergency Services. Flexible Schedules as per your availability. Without any Extra or Hidden Costs.

Business highlights

19 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We specialize in Air Conditioning and Heating diagnostics and repairs. Our experience technician staff is highly qualified in installing and repairing all brand names residents & commercials. Our licensed and Environmental Protection Agency (EPA) certified technicians are there to help you 24/7 without any extra service charges. We understand your busy schedules that is why we work extended hours to fit your schedules and address your needs when you need it the most! We don’t charge service call fees with repair and provide you with up-front estimates for providing excellent customer services. We are here to work for your comfort.We service all brands AC and heating systems. These services include repair, upgrade and or installation, cleaning and preventive maintenance of these systems. Our specialization includes but is not limited to AC: Air handlers,Compressors, Condensers, Evaporator coils, filters, thermostat etc; Heat: heat pumps, gas furnaces, electric heat. Visit our website for further details: https:/www.universalheatingairconditioning.com Call Us:(703) 580-8988. Email: info@varepair.com Hours of operation: Monday to Sunday (7 Days a week) - We provide Emergency Services. Flexible Schedules as per your availability. Without any Extra or Hidden Costs.

Services we don't offer

Duct work / Oil Heating / Window units, boiler, Geothermal, dehumidifier, mini splits, ductless mini splits, ductless mini-split air conditioning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-16 of 16 reviews

David K.
02/2023
5.0
heating & air conditioning/hvac
  + -1 more
Our Hayward pool heat pump lost power due to a malfunctioning electrical component. Cullen Smith was called out to diagnose and to make repairs. Cullen was scheduled for our emergency service call late on a Wednesday afternoon but was unable to arrive until after dark. I was somewhat skeptical he could do anything so late in the day, but he guaranteed he would fix our heat pump. I have never experienced a service technician so thorough and helpful. Everything was checked and rechecked and he would not leave until everything worked perfectly. He took the time to show me how to prevent problems in the future that will certainly save me money later on. I would strongly recommend Cullen Smith from Universal and will make it a point to ask for him in the future should I ever need service.
Description of Work: Correction to electrical connection and spa heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy P.
12/2022
5.0
heating & air conditioning/hvac
  + -1 more
Sam was awesome, professional, and did a great job explaining the process. Thank you & Merry Christmas!
Description of Work: hvac
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universal Heat and Air
Thank you so much we glad you liked our services

Dennis T.
08/2022
5.0
heating & air conditioning/hvac
  + -1 more
I give this company a 5 star review because my a:c was fixed within 3 hours of calling the office. The technician gave us a 5 to 8pm window, he was here just about 5:30 and it only took a few minutes before he had our A/C up and running. Your technician was professional and polite.
Description of Work: hvac
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universal Heat and Air
Thanks we appreciate your feedback.

Ben R.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic- Amir was prompt and informative, and Sam let me know there was an earlier slot, explained thoroughly what he was testing, and why; and was up front about costs and the expected time line. Will use for furnace work this Autumn.
Description of Work: hvac

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Universal Heat and Air
Thanks we appreciate your feed back and glad you liked our services provided by our tech

Fawad H.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive. Called them at 9pm had the technician Sam at my door by 10pm. Sam was very efficient and courteous. I would definetly use them again in the future.
Description of Work: AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universal Heat and Air
Thanks [Member Name Removed]. We glad you liked our services and hope you service you in future as well.

Mani A.
07/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
The service was quick and the tech was very knowledgeable and got my A/C working again and saved us from this crazy heat.
Description of Work: HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universal Heat and Air
Thanks [Member Name Removed]. We glad you liked our services on your AC system. Have a nice weekend.

Read A.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly well
Description of Work: AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universal Heat and Air
Thanks [Member Name Removed]. We got your feedback we appreciate it. Have a nice weekend ahead.

Ossa C.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service
Description of Work: AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Universal Heat and Air
Appreciate your feedback we glad you liked our services provided by our experienced tech thank you again

Marcianna P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Universal Heat and Air was quick to respond to my concerns. They were able to send a technician out to my house within 30 minutes of me getting home. Sam was professional, honest, and took the time to explain the results of the diagnostics.
Description of Work: HVAC DIAGNOSTIC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came out when they said they would and had to replace the whole AC unit thanks to the first guy. They came out and got it done when they said they would and finished in the amount of time they estimated.
Description of Work: I needed my AC looked at since the first guy hired couldn't do the job right.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Owen G.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Sam arrived on time the next day, got a call to schedule promptly, issue was resolved quickly, and they were able to talk with me on the phone after the fact to describe what the problem was, too, even after the problem was resolved. Plan on using them again.
Description of Work: Had them through my home warranty. Interior AC bits were gushing water and I didn't know what was up. With the AC off, it stopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amy W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Sam did a great job. He worked until nearly 9pm to make sure the unit was finally functioning correctly. He was very professional and courteous.
Description of Work: Universal Heat and Air fixed my A/C unit on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Theresa K.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
Referred by my home warranty company. Called multiple times on multiple days. Finally gave up and switched to another contractor. A simple phone call back would have been appreciated. Will NEVER use this company
Description of Work: Never responded to a single voicemail. Phone permanently went to voicemail even though, according to the warranty company, the contractor was available.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julianne D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced gas heater that wouldn't turn on. They replaced a switch. Were on time to meet the tenant and communicated with me by phone effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Kimberly M.
04/2014
3.0
heating & air conditioning/hvac, small appliance repair
  + 0 more
There was a short in my cooktop. It was trying to fire and ignite when the it was locked. The technician called at 2 and said he would be here between 3 and 6. When I called at 6:15 to ask where he was he said he was right around the corner. He got here at 7. There was no call at any point to indicate that he was still coming and running late after the window passed. He did the assessment quickly and told me the part we need to be ordered and would be in in a couple of days. A few days passed and I didn't hear from them. I called the office and left a message and got no response. I escalated my home warranty company. I got a call from him the next day saying the part was in and he would complete the job almost 2 weeks later.
Description of Work: Sent via my home warranty insurer to fix my gas cooktop.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$100

Reginald C.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Both of my A/C units stopped working. Assan tested both systems for leaks, refreshed the refrigerant. Assan was courteous, knowledgeable, willing to share that knowledge with me, offered suggestions about how to improve the systems' efficiency, etc. This was a thoroughly enjoyable and successful interaction.
Description of Work: Both of my A/C units stopped working. Assan tested both systems for leaks, refreshed the refrigerant. Assan was courteous, knowledgeable, willing to share that knowledge with me, offered suggestions about how to improve the systems' efficiency, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Universal Heat and Air
We are very delighted to hear that we could provide you with excellent service and we are looking forward to a firm and long lasting business relations with you. Thank you very much for giving us the opportunity to serve you and for making a comment here. Your feedback is always very important in helping us to better serve you.

    Contact information

    5550 Spriggs Meadow Dr, Woodbridge, VA 22193

    https://varepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    2710047278
    Trade License Locale
    VA
    Trade License Authority
    Virginia Department of Professional and Occupational Regulation
    Trade License Expiration
    01/31/2025

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Universal Heat and Air is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Universal Heat and Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Universal Heat and Air offers free project estimates.
    Yes, Universal Heat and Air offers eco-friendly accreditations.
    No, Universal Heat and Air does not offer a senior discount.
    Yes, Universal Heat and Air offers emergency services.
    Yes, Universal Heat and Air offers warranties.
    Universal Heat and Air offers the following services: We specialize in Air Conditioning and Heating diagnostics and repairs. Our experience technician staff is highly qualified in installing and repairing all brand names residents & commercials. Our licensed and Environmental Protection Agency (EPA) certified technicians are there to help you 24/7 without any extra service charges. We understand your busy schedules that is why we work extended hours to fit your schedules and address your needs when you need it the most! We don’t charge service call fees with repair and provide you with up-front estimates for providing excellent customer services. We are here to work for your comfort.We service all brands AC and heating systems. These services include repair, upgrade and or installation, cleaning and preventive maintenance of these systems. Our specialization includes but is not limited to AC: Air handlers,Compressors, Condensers, Evaporator coils, filters, thermostat etc; Heat: heat pumps, gas furnaces, electric heat. Visit our website for further details: https:/www.universalheatingairconditioning.com Call Us:(703) 580-8988. Email: info@varepair.com Hours of operation: Monday to Sunday (7 Days a week) - We provide Emergency Services. Flexible Schedules as per your availability. Without any Extra or Hidden Costs.
    Duct work / Oil Heating / Window units, boiler, Geothermal, dehumidifier, mini splits, ductless mini splits, ductless mini-split air conditioning.

    Contact information

    5550 Spriggs Meadow Dr, Woodbridge, VA 22193

    https://varepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed