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The Chimney Doctor Nova Inc

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

COMPARE AND SAVE Family-owned and operated. Making homes safer for over 30 years. Servicing all or your Chimney and Masonry needs. Fast, friendly and reliable service completed in a professional manner. The Chimney Doctor NOVA, Inc. services all of Northern Virginia, Prince William & North Stafford County. We provide our customers with professional chimney cleaning and repair services at a reasonable cost without compromising on the quality you expect. Your safety comes first at our company and we stress the importance of having a healthy heating and venting system. Since we believe that your home's safety is of utmost importance, we offer FREE estimates on all repairs. We also offer FREE second opinions on estimates given for repair work by another company. The Chimney Doctor NOVA, Inc. is fully licensed, bonded, and insured.

Business highlights

25 years of trusted experience

Services we offer

Free Estimates. Chimney Cleaning and Inspections, Wood Stove Cleaning & Inspections, Furnace Cleaning and Inspections, Chimney Relining, Chimney Rebuilding, Tuck-pointing. Brick replacement. Concrete Crowns, Cap Installation / Cap Dampers, Chase Covers, Animal Removal, Dryer Vent Cleaning, Expert Masonry Repairs, Patios, Retaining Walls, Stoops, Steps, Walkways

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 312 reviews

beth C.
04/2013
5.0
chimney repair
  + -1 more
They were impeccably honest and they didn't try to scam me. They didn't try to say something was wrong and told me to call when I needed them in the future.
Description of Work: I have used The Chimney Doctor Nova Inc. They inspected the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
04/2013
5.0
masonry, chimney caps, chimney repair
  + 1 more
The crew was able to clearly explain everything they did, were very efficient, put out tarps to avoid any dirt getting on our carpet, used a vacuum to capture the dust generated by the work and cleaned up carefully. Although they mentioned several other things that could be done, they applied no pressure for us to purchase them. All in all a very pleasant and satisfying experience. I would recommend them without hesitation. One very minor issue. I asked the office to call me at work 30 minutes before the crew was supposed to arrive so I could meet them there. The crew arrived earlier than expected and I didn't get called until after they arrived. No real problem...They got to work on the outside, I got the call, and every thing else went smoothly.
Description of Work: We decided to have some work done on our chimney/fire place after finding a small amount of water on the fire place. We don't use our chimney so the repair work needed was due to weathering. We selected The Chimney Doctor Nova after receiving several bids of which they were the lowest. They proposed to replace the cap and damper, make masonry repairs on the chimney and the fireplace, and seal the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,733

Julie K.
03/2013
5.0
chimney caps, chimney repair
  + 0 more
The work was just fine. The experience went well. I told him that I couldn’t see the chimney from the ground so he took picture with his iPhone and sent it to me; so I could see what was wrong. When it was done, he took a picture of it completed.
Description of Work: I used The Chimney Doctor Nova Inc to install a new chimney cap on one chimney. They put a cap and a damper on the other chimney. The also put a concrete crown and then they waterproofed the bricks on the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIILYN G.
03/2013
5.0
chimney sweep, chimney repair
  + 0 more
They did a great job. They were methodical and professional. They cleaned up after themselves and explained stuff to me.
Description of Work: I used The Chimney Doctor Nova Inc for chimney cleaning and pretty serious chimney repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steven Z.
03/2013
5.0
chimney repair
  + -1 more
They seemed to know what they were doing. They didn’t care about what they were doing. They were very personable.
Description of Work: I used The Chimney Doctor Nova Inc a long time ago for chimney repair. I called them recently to guarantee their previous work. It was for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Traci J.
03/2013
5.0
chimney sweep, masonry
  + 0 more
They were very good. I had them come twice. One was before I became an Angie's list member. I just had them come as a chimney sweep and at that time. They inspected my chimney and said that there was some masonry work that needed done. But, they weren't pushy about it, which I liked. I called them back and at that point, we were ready to do the work. They came out and did it then. They honored the price that they had given me from a year ago. I was having a lot of work done on the house at the time and just the fact that they didn't try to push me was what I appreciated most.
Description of Work: We used the chimney sweep services of The Chimney Doctor Nova. They also did masonry work for us before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Susan B.
03/2013
5.0
chimney repair, fireplaces
  + 0 more
The Chimney Doctor Nova Inc. did a fine job. They were quite thorough in their inspections. They took pictures and wrote up full reports. They were very good. With the photos and everything, you could see exactly what they were talking about. They did it very quickly. The work we got done went in great and has continued to work great. My husband watched them working and he didn't complain, so I guess that's fine.
Description of Work: They put in a new damper and also cleaned the fireplaces and inspected them. They then gave us quotes on each fireplace and what needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Franklin D.
03/2013
5.0
masonry, chimney repair
  + 0 more
We were very impressed with the way they did the work, the people, the service and everything. We really liked them.
Description of Work: The Chimney Doctor Nova Inc broke the old chimney and built a new chimney for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rosemarie L.
03/2013
5.0
masonry, chimney repair
  + 0 more
Very happy with overall service. They were very courteous and did an excellent jog on the chimney. I called them back to do a chimney sweep in December and was very happy with the work and the fact they were careful not to dirty the carpets.
Description of Work: Masonry chimney repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Response from The Chimney Doctor Nova Inc
Thank you for taking the time to comment on the service you received and hope you consider us in the future.

Kate D.
03/2013
5.0
chimney sweep, chimney repair
  + 0 more
We forgot about the appointment, but they contacted us and we met within the half hour and they completed the service.
Description of Work: Cleaned fireplace and chimney effectively and fast.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Chimney Doctor Nova Inc
Thanks for taking the time to post a comment. We all forget things sometimes. Glad that service could still be provided at your convenience.

Lou C.
02/2013
5.0
chimney caps
  + -1 more
Overall the work went well, as far as I can tell without an extension ladder. The company was pleasant to deal with.
Description of Work: Replaced chimney cap and chase cover on a sided (vice masonry) chimney.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

John R.
02/2013
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
Ryan was the foreman on the job. He was friendly and professional, as were the two gentlemen working with him. Ryan answered all my questions and explained how the work was to be performed. Also, suggested some cost saving measures as well. Overall great experience and good value for my money! I will use them in Spring for additional exterior work to our townhome brick facade and driveway!
Description of Work: Water proofing and repairs to chimney. Installed damper/weather cap on top to prevent cold air from entering home.
Rating CategoryRating out of 5
Yes, I recommend this pro
$663

MARTHA S.
02/2013
5.0
chimney caps, chimney repair
  + 0 more
The service provider went up on the roof, then came down to explain what needed to be done now. He had the necessary equipment to complete the repair. He then explained the repair necessary in the future. He did not pressure me to complete the repair now, but talked about a timeframe for me to consider in completeing the repair on the chimney's masonry. He was complete in his explanation and he was courteous and professional.
Description of Work: Repair of chimney cap
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

CURTIS and REBECCA H.
01/2013
5.0
chimney repair
  + -1 more
The work was performed professionally. Chimney Doctor sent three workmen with all the necessary material to reline the flue from the furnace and the flue from the fireplace. The old damper was removed from above the fireplace and replaced with a damper at the top of the flue. The workmen installed M-Flex Stainless Steel and Aluminum Chimney Liner in both the Furnace Flue and the Fireplace Flue. Premier Mix, which is chimney insulation, was installed between the new liner and the chimney wall. The job was completed in approximately four hours.
Description of Work: Initial visit was to inspect the two chimney flues, including a video inspection of the flue from the fireplace. Found significant damage to the chimney tiles which were installed over 45 years ago. The two flues had to be relined. This was done on a scheduled day the following week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

ELAINE O.
12/2012
5.0
masonry, chimney repair
  + 0 more
They did fine. They very professional, courteous. I was pleased when they notified me with the weather. It was great, they appear to do a good job.
Description of Work: They did masonry work and put on a new chimney crowne.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$836

AMY S.
12/2012
5.0
fireplaces, dryer vent cleaning
  + 0 more
Great experience. It was very easy to set an appointment, and the technician that came out (Ryan) was very friendly, professional, and quick! He was able to complete the dryer vent cleaning, even though the vent hose that I had was not long enough for them to install their high-power blower. Ryan suggested that I pick up a longer hose for my next service, and he would get it installed for me. Very professional and helpful. I highly recommend The Chimney Doctor.
Description of Work: They inspected my fireplace and performed dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jack & Susan P.
12/2012
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces
  + 3 more
We discovered the problem when preparing for Thanksgiving and noticing water stains on the ceiling in an adjacent room. We first called Shiner Roofing, who immediately said the problem was chimney related. They recommeded Chimney Doctor who came and quickly replaced the chimney cap.
Description of Work: They inspected and cleaned our chimney. The chimney cap needed to be replaced so they came the following week and did the repair. They were thorough, professional and prompt. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Kimberly S.
12/2012
5.0
chimney repair
  + -1 more
They looked at both jobs and then asked us why we wanted to extend the chimney and offered us another option that was significantly cheaper than extending the chimney. We really appreciated that. We went with them for both jobs. They were always professional and informative as well as being responsive to my requests.
Description of Work: We asked for estimates on extending our chimney and re-cementing our front stoop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Seth K.
12/2012
5.0
masonry, chimney caps, chimney repair, fireplaces
  + 2 more
Overall I was very happy and satisfied with their work. Their price was about $1,000 lower than the other two estimates. Their estimator, Robert, was very professional. Not pushy. Not a salesman, in the negative sense of the word. He took the time to explain everything. Gave me options. Etc. The laborers were also professional. They worked hard and stayed focused on the job. When the company realized their mistake, they researched the problem and came back to me with a fair solution. I would definitely use the company again. Also, my boss was needing some brick work done on his front porch and walkway. Although I haven't used the company for that service, I still recommended my boss contact them.
Description of Work: They gave me an estimate to repair my chimney, which was leaning away from the house. Their quote was quite reasonable (in fact, I got quotes from 2 other companies, and theirs was the lowest), so they repaired the chimney. They replaced the exterior bricks (matching them to the originals quite well) and the tiles inside the chimney. This took 2.5 days, which is what they had told me at the beginning. There were also some cracks in the mortar in my fireplace, which they fixed with new mortar. They removed the old bricks and left my yard in good shape. A couple of days later someone came and sealed the "J-channel" after the mortar on the chimney had dried. The only hiccup was that there was a gap in the first tile (which could be seen through the damper when looking up through the fireplace). This wasn't fixed during the rebuild. However, upon them realizing the mistake, they sent someone out to fix it. They also replaced the damper. I'm not sure whether they would have had to have replaced the damper if they would have noticed the gap during the rebuild. Regardless, they fixed it for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Heather S.
11/2012
5.0
chimney repair
  + -1 more
Elizabeth in the office made setting up our estimate and appointments for work done very easy! She was very responsive via email (my preferred method of communication). Victor was able to complete our estimate when we were not at home. All questions that we had about the estimate were answered promptly and satisfactorily via phone. Victor and his crew were prompt, courteous, and professional. When they ran across a couple of complications, they explained everything to me. They cleaned everything after their work was completed. The final price matched the estimate. We could not be happier with The Chimney Doctor team!
Description of Work: Chimney crown replaced, chimney and furnace flue liners replaced, wash and waterproof entire chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Elizabeth S.
11/2012
5.0
masonry, chimney repair
  + 0 more
Four techs arrived on time, worked very efficiently, were curtious and did a good clean-up. The quality of the work was very good and the price was much better than quoted by two other contractors, both of whom are on Angie's List and highly rated. I've already recommended Chimney Doctor to other folks in the neighborhood.
Description of Work: Repointed chimney, where needed, caulked around flashing and replaced chimney crown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Dianna C.
11/2012
5.0
masonry, chimney caps, chimney repair
  + 1 more
They were very nice when they came to give the estimate and did a great job explaining the work that would be done. When they came to do the work, they did the work efficiently and let me know what was being done. After they completed, they explained how to use the new damper cap.
Description of Work: I needed a new damper cap, and there were parts in the chimney that had to be fixed because they were leaking. The chimney is a little over 20 years old and hadn't had any maintenance other than cleaning over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Edward B.
11/2012
5.0
chimney sweep, chimney repair
  + 0 more
Excelent work done and completed.
Description of Work: They repaired and rebuilt upper portion of my chimney. They did an excellent work. Workers very proffesional and friendly. We are very pleased we had them do the repairs. I recommend them fully. 1413 Green Run Lane Reston, VA 20190

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gloria E.
11/2012
5.0
chimney repair
  + -1 more
Chimney Doctor NOVA sent 3 guys for inspection and estimate. They protected my flooring with tarp. Using really good camera equipment, they showed me the inside of flue up far enough to confirm that it really was in dangerous disrepair. They gave an estimate that was even less than the estimate I had received in 2009 from another company. They on the appt date right on time; pulled out my heavy woodburning stove; sawed off the old damper; and installed an 8 inch full-length stainless steel insulated flue liner (w/lifetime warranty). And they connected the liner directly to the stove so woodburning stove is in compliance with code. They lso put on a new cement crown and covered w/plastic to protect from possible rain. Came back the next day (I didn't need to be there) for outside work and took off plastic and reinstalled my sparkscreen cap. Chimney Doctor NOVA was clean, professional, quick and reasonably priced. I would recommend them and I would use them again.
Description of Work: Had not used my fireplace since 2009 when I had it cleaned and was told it was dangerous and needed expensive repairs. Recently called Chimney Doctor NOVA for estimate. They set up an appointment right away. The work was a completely relined tflue and repair of a cracked crown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,950

Paul H.
10/2012
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
The Chimney Doctor called before arrival. Explained what was going to happen. Inspected the chimney and then repaired the crown.
Description of Work: The Chimney Doctor did a replacement of the crown on the chimney. The crown had damage of weather and age. The Chimney Doctor team had a timely arrival and completion of work. The company provides an estimate for correction of weather damage to the interior of the chimney to allow future use of the wood stove. The Chimney Doctor also took time to provide extra mortar to fill an extra gap on the stairs. Overall a professional and courteous experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

The Chimney Doctor NOVA, Inc. 13324 Occoquan RD, Woodbridge, VA 22191

http://www.thechimneydocnova.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705056822
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry,
Fireplaces,
Dryer Vent Cleaning,
Animal Removal

FAQ

The Chimney Doctor Nova Inc is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

The Chimney Doctor Nova Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Chimney Doctor Nova Inc offers free project estimates.
No, The Chimney Doctor Nova Inc does not offer eco-friendly accreditations.
Yes, The Chimney Doctor Nova Inc offers a 5% senior discount.
No, The Chimney Doctor Nova Inc does not offer emergency services.
Yes, The Chimney Doctor Nova Inc offers warranties.
The Chimney Doctor Nova Inc offers the following services: Free Estimates. Chimney Cleaning and Inspections, Wood Stove Cleaning & Inspections, Furnace Cleaning and Inspections, Chimney Relining, Chimney Rebuilding, Tuck-pointing. Brick replacement. Concrete Crowns, Cap Installation / Cap Dampers, Chase Covers, Animal Removal, Dryer Vent Cleaning, Expert Masonry Repairs, Patios, Retaining Walls, Stoops, Steps, Walkways

Contact information

The Chimney Doctor NOVA, Inc. 13324 Occoquan RD, Woodbridge, VA 22191

http://www.thechimneydocnova.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM