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Pro-Keys Locksmith Service, LLC

Locksmiths, Doors, Windows - Safety & Security Film,

About us

24 hour professional locksmith company registered with the Virginia Department of Criminal Justice Services as a Private Security Services Business, D.C.J.S. #11-7551. Automotive, residential, commercial and government locksmith services. Lock-outs, re-keys, lost automotive key replacement, transponder key programming, remote programming, whole vehicle re-keys, deadbolts installed, key-less entry systems, master key systems, door closers, panic hardware, exit devices, alarmed inventory exits, safe repairs, safe combination changes, safe openings, door repairs, door installation, security strike plates and much more. Additional Email:service@pro-keys.com Milotary Discount:15 VA-D.C.J.S. # 11-7551

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

24 hour emergency response. Lock repairs and re-keys, lock-outs service, deadbolts installed, high security locks installed, lost automotive key replacement, remote control programming, master key systems, door repairs, door replacement, security strikes, key-less entry systems, panic hardware, fire rated exit devices, inventory door alarms, safe sales, safe repairs, safe combination changes, and much more.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Michael Y.
10/2017
5.0
locksmith
  + -1 more
Called Pro-Keys as I had lost both house and car key. Jerry was out within the hour and installed a new front door lock set and reprogrammed car key ( i had the spare). Couldn't say enough about him, professional, thorough and very nice..
Description of Work: Install new front door lock set and reprogram car key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Chad J.
02/2017
5.0
locksmith
  + -1 more
He was prompt and professional and was in and out within 30 minutes. He was very nice and I would definitely use again. I couldn't have asked for better service.
Description of Work: I just moved into a new home and needed the locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Corey M.
12/2016
5.0
locksmith
  + -1 more
Very quick response.
Description of Work: Needed car unlocked as keys were locked inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michael M.
05/2016
5.0
locksmith
  + -1 more
I was having work done on my rental property and the workers were not able to get in because the handle on the door was broken. I called Pro-Keys and the locksmith said that he would try to move some appointments around so he could get to my place as soon as possible. He came quickly and opened the door. Since we had workers using the key to the house, we didn't want to change the locks yet. He put a temporary new handle on the door, gave me advice on the type of new handle and lock to buy, and gave me a discount on the second service call to install the new handle and lock. Overall very professional and great customer service!
Description of Work: Opened door with broken handle and installed new lock and handle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Gwyn D.
04/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Thirty-five year-old lock in door between kitchen and garage locked and could not be unlocked or even removed by disassembling the lock. The owner of Pro-Key said that calling a pro was the right thing to do since the tools required to remove the lock weren't generally at hardware stores. He had the tools on his truck and in about 15 minutes, the old lock was removed and a new one installed. We were very pleased with this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jerry M.
02/2016
5.0
locksmith
  + -1 more
THANK YOU THANK YOU Not only did he go the extra mile on putting the new lock in, he oiled all the mechanical parts of the lock. I had mention the storm door not shutting properly and he fixed that as well (this was not part of the original request for service) I thought he was very professional, knew what he was doing, and his price was VERY reasonable. For the same service with replacement parts for the same door about 8 months ago cost us almost 800.00 I would highly recommend him to anyone and everyone. GREAT JOB, fast,professional and worth every $ spent
Description of Work: Put in a new lock and fixed my french doors, also fixed my storm door so it closes properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Joyce M.
02/2016
5.0
locksmith
  + -1 more
.
Description of Work: The service was great. The technician was understanding and very helpful. He was on time and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John H.
12/2015
1.0
locksmith
  + -1 more
Never showed up to perform a lock change. Not even a phone call
Description of Work: Scheduled an appointment and they never showed up and never even gave the courtesy of a phone call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bryce C.
12/2015
5.0
doors, locksmith
  + 0 more
Jerry arrived on time, and his communication on his progress, the cost of parts vs. labor, and impacts of the new equipment were fantastic. I would highly recommend him and his company to anyone looking for a knowledgeable locksmith.
Description of Work: replaced door plate, knob and deadbolt assembly on a front-door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Barbara & Doug A.
12/2015
5.0
doors, locksmith
  + 0 more
One of the locks, purchased at Homedepot, was obviously a returned item as it was missing parts and some of the screw holes were stripped. Also one of the doors was sagging due to the builder failing to put all the screws in the hinges. Jerry, the service owner, fixed the damaged lock, and put a screw in the door at no extra charge. He was also able put the lock in the basement door even though the door was not installed correctly. He arrived on time, was quick, and cleaned up after himself. His price was one of the best of all the service providers I looked at. I would definitely recommend Pro-keys Locksmith services and hire them again.
Description of Work: I had 4 deadbolt locks installed on exterior doors (front, back,basement, garage doors).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Ayla A.
11/2015
5.0
doors, locksmith
  + 0 more
Excellent experience. Jerry arrived within about 10 minutes of taking my call and had my front door unlocked in about a minute. He was kind and very professional. I highly recommend Pro-Keys Locksmith Service.
Description of Work: Jerry from Pro-Keys Locksmith Service picked my front door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

William M.
11/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Great service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert A.
11/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Replaced the locking mechanism in the door between our family room and the garage; also opened (unlocked) my dad's WWII footlocker (which had been locked 25+ years. I will have them create a replacement key for the footlocker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Andrea G.
09/2015
5.0
doors, locksmith
  + 0 more
Jerry arrived exactly on time. He unjammed the lock on my front door, removed it and replaced it with a much better quality lock. He also replaced an old doorknob and lock on the door leading to the garage. He gave me great advice & recommendations for several other lock related projects. He was polite and professional and there was absolutely no pressure. He even recommended against putting in a lock that he could have charged me for but he said it was not a wise move. I will absolutely use him again for the things we discussed and I will keep his number in my phone for emergencies.
Description of Work: Unjammed a lock and replaced two old door knobs and locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Sudha G.
08/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: This provider did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pro-Keys Locksmith Service, LLC
Thank you for the great review, it is appreciated. It was our pleasure to serve you. Please let us know if there's anything else you may need. Thank you again and have a great day, Jerry

Mary C.
07/2015
5.0
locksmith
  + -1 more
They were super accommodating and did the work quickly and without issue! It was truly appreciated. In Woodbridge I would use again!!!!!!!!!!
Description of Work: changed locks on 2 doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pro-Keys Locksmith Service, LLC
Thank you for the compliments, it is appreciated. It was our pleasure to assist you with your security needs and look forward to assisting with any other needs you may have in the future. Thank you again and have a blessed day, Jerry

Penny M.
06/2015
5.0
locksmith
  + -1 more
Great service. Arrived promptly. Worked quickly and was very professional. Great price, much lower than the dealer. I would definitely use Pro-Keys again.
Description of Work: Cut and programmed a car key. Without additional cost, made a new copy of the unprogrammed key as well because my copy was so worn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Janet B.
05/2015
5.0
doors, locksmith
  + 0 more
fine..the guy knew his stuff
Description of Work: repaired the lock to the front door, installed new locks in the garage and keyed them to the front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Pro-Keys Locksmith Service, LLC
Thank you for the great feedback and it was our pleasure to serve your needs. Please let us know if there's anything else you may need. Thank you again and have a great day, Jerry

Rodney H.
01/2015
4.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

margaret R.
11/2013
5.0
locksmith
  + -1 more
Jerry was prompt and professional. He re-keyed the cylinder and made the extra keys beyond the two standard that we needed. The price was more affordable than other companies we have used in the past. It turns out one of my friends knew Jerry from her previous employer and she said he is always friendly and professional. We will definitely use him for our future locksmith needs.
Description of Work: Re-keyed front door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

    Contact information

    3104 P.S. Business Center Drive, Woodbridge, VA 22192

    www.pro-keys.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Doors,
    Windows - Safety & Security Film,
    Handyman Services

    FAQ

    Pro-Keys Locksmith Service, LLC is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Pro-Keys Locksmith Service, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Pro-Keys Locksmith Service, LLC offers free project estimates.
    Yes, Pro-Keys Locksmith Service, LLC offers eco-friendly accreditations.
    No, Pro-Keys Locksmith Service, LLC does not offer a senior discount.
    Yes, Pro-Keys Locksmith Service, LLC offers emergency services.
    Yes, Pro-Keys Locksmith Service, LLC offers warranties.
    Pro-Keys Locksmith Service, LLC offers the following services: 24 hour emergency response. Lock repairs and re-keys, lock-outs service, deadbolts installed, high security locks installed, lost automotive key replacement, remote control programming, master key systems, door repairs, door replacement, security strikes, key-less entry systems, panic hardware, fire rated exit devices, inventory door alarms, safe sales, safe repairs, safe combination changes, and much more.
    Ask for details.

    Contact information

    3104 P.S. Business Center Drive, Woodbridge, VA 22192

    www.pro-keys.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM