Greenacre Plumbing, LLC

heating & cooling contractor, well, sewer cleaning company,

About us

At Greenacre Plumbing, LLC, we take great pride in the experience, expertise, quality, and customer service that we provide. It is our mission to provide excellent customer satisfaction from the start to the completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality regardless of how large or small the job.

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.4133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.5
Showing 101-125 of 133 reviews

Jo Anne R.
06/2019
4.5
they were prompt and good

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

George J.
05/2019
4.5
Great plumbing work! I am very happy with Greenacreâ s work. Jeff arrived on time and he was thorough and careful. Highly recommend Jeff and Greenacre!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$210

Faisal A.
04/2019
3.0
They did a good job fixing and installing my metal roof. I gave 3 stars because the metal roof was not as dark black as I would have liked it. Wish I could have seen a sample of the metal before they installed it. The siding was damaged in the process of them installing the roof that was not put back the way it was supposed to. Attention to detail was lacking in that department. They said I would have to pay extra to get it back to normal. The roof looks ok but not as good as my neighbor s roofs like I wanted. It almost looks like it was used because of all bends, nicks, dings, and scratches.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.5

$3,200

Tiffany M.
04/2019
5.0
I asked Jeff, owner of Greenacre Plumbing, for a installation of new track sliding doors to be replaced and installed. Also I used Jeff for electrical advice. He is very knowledgable in many areas of home improvement and repairs. Jeff provided me with quotes and his pricing is very fair. His timeliness and professionalism are on par and up to standards. When his team was finished with a project, they take a lot of pride in the clean up of the project aftermath, which can be messy. His team listened to my request and provided the service beyond my expectations. Having the ability to speak directly to the owner and receive exceptional service is above and beyond the call of duty in the customer realm. I will continue to use Jeff and his team for future projects as I know I can trust and depend on them for anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel L.
03/2019
5.0
Fast response time to trouble calls!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy A.
03/2019
5.0
My townhouse is located in Woodbridge, VA. It was pouring down rain when I got home, and as soon as I opened the door, I was overwhelmed by the smell of gas. I called the fire department, Washington gas, and Greenacre plumbing. Jeff came over immediately to see what was going on and what had happened. There were two gas leaks at the connectors, one at the stove, and one at the furnace. Wow, I was in shock because of what could have happened. He repaired them quickly and at a reasonable price. The boy that was a relief. He also was the connectors need to be checked on a regular basis. Jeff showing up right away show he cares about his customers. Thanks, Jeff. Update: 09/22/2020 I had a new faucet put in because my other one was leaking. They did a great job, it looks absolutely beautiful and I am very satisfied with it. Also, I had a device put onto my plumbing pipes that are called the Grundfos man submergible circulation pump. It is used to help save water, So when you turn your fault instead of getting cold water you wait about 20 seconds, and you will start getting all the hot water that you need. so I have measured this over the last three months and I am saving thousands and thousands of gallons of water my bill has gone down. I am glad I had this equipment Installed onto my plumbing and I would highly recommend anybody to get one installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick D.
03/2019
5.0
They were professional, well mannered, and knew what they were doing. June 27, They did a great job on correcting my water problem, they reran a line where no one else would. July 14th, The second thing they realigned my circuit breaker box to work properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason H.
03/2019
5.0
I am a realtor that has used Greenacre Plumbing for many different jobs for my clients they do excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda C.
02/2019
1.0
I allowed greenacre plumber's to come into my home and service the gas issue to my house it was two elderly men the whole time they were here they were bickering amongst each other one came in smelling of alcohol he immediately went into my back room behind the dryer and started ripping down the pipes and then the other guy said that he would replace a gas line but had to go and purchase one he left to go purchase one and never came back with it the old one is still attached to my dryer the only thing he replace was a washing machine water hose they put brackets on the wall so bad looking some are attached to the piping and some are not they would put in with heavy duty screws and they were done by hammering them in that left my wall unsightly the last thing they done was turned up the water heater temperature where I almost got scalded in the shower not knowing and they wanted to charge me $422 for 2-hour job that wasn't done correctly the only good thing was they tightened up the elbow that was leaking gas. My dryer is still not working right, it took all day to dry 1 load of laundry.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Zenia B.
02/2019
0.5
1 JUL 2019 UPDATE Please note that Jeff tried to coerce me into changing my rating for him to fix what he destroyed and he even filed a compliant against me with Prince William County because he failed to do the work with a permit. They allowed him to get the permit if he repaired my home, but working with him became a nightmare and they did not fine him because he got the permit. Greenacre Plumbing summoned me to court for $565 with 6% interest. I am mortified that I trusted HomeAdvisor to recommend a vetted professional who is basically bullying me at this point. I am beyond devastated that as a disabled Iraq combat Veteran, I have the pleasure of spending my 11 September 2019, in court because I trusted HomeAdvisor and Greenacre Plumbing. FYI: I paid Jeff $1050 to do a job last year. I paid another plumber to â undoâ and correct everything Jeff did $2060, and I paid $250 for the electrician I had to hire because of Jeff. This does not include the photography equipment that was ruined, or the lost wages from leaving work and not scheduling photograph You support a dream when you support a small business, and that is what I intended to do when I chose Greenacre Plumbing to solve my basement flooding issue. They came out 25 June 2018 to analyze my issue and offer a quote. Greenacre verbally quoted me $1,000 for a 5-foot french drain to route to my existing sump pump drainage and a sump pump replacement. Greenacre showed up to my home 27 June 2018 and began work prior to issuing the proposal. In my haste, I agreed without thoroughly reviewing it. This was my fault and I own that. I trusted their verbal word without reviewing the proposal in its entirety because I trusted Jeff and because they reported to my home first thing prior to sending the proposal. Greenacre came out for a few days and dug up my yard, but did not finish the work. My basement flooded on 21 July 2018. Greenacre did not complete the work that began 27 June 2018. Greenacre pushed my project aside to tackle more pressing issues. I manually removed the water for hours, but gave up when I realized where the water came from. The water seeped through the spray foam that Greenacre used to seal the hole that they drilled in my brick stairwell in June 2018. I was grateful that Jeff brought a temporary pump to my house on 21 July 2018. He then returned on 22 July 2018 around 1300 hours. It was during this interaction that he insisted that the flooding was not their fault, although the work was not complete and my written proposal did not include a new sump pump. I explained that I chose Greenacre for this project because we vehemently discussed a sump pump installation when Jeff initially came to my house. He also insisted that I should use my insurance to cover the damage to my bamboo floors and my photography equipment, because it was not his fault that the work was not complete in almost a month after they began. Jeff agreed to provide a new sump pump, which he purchased from Lowes and installed 22 July 2018. He gave me the box that the sump pump came in from Lowes. I returned to Fort Lee first thing Monday morning on 23 July 2018 for training. I was content with the installation of the new sump pump even though my yard was still completely destroyed. My basement flooded again 23 July 2018 while I was away at Fort Lee for training, and all I could do was watch the water fill in the stairwell from my security camera. I reached out to Jeff at 1926 hours to inform him of the flooding and insisted that I would have a different company complete the work if Greenacre was unable to complete it. Jeff did not seal the hole that was in my stairwell after he installed the sump pump, and that is where the water continued to leak in from. I explained that the dirt needed to be filled properly, and the drain needed to be completed so that the water would not run back into the stairwell from the drain his company instal...

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$1,050

Patricia B.
02/2019
5.0
Very friendly and professional. Thank you so much

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Deborah B.
02/2019
4.0
They were great!!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

ERIC S.
01/2019
5.0
First person that called us late at night, got us up and running in the morning. Very friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nate W.
01/2019
2.5
Some of the items that I requested were fixed (installing traps to sinks, fixing a leak, tightening fixtures, etc.) However, one of the bigger items quickly became problematic again. That combined with poor communication between the boss and the team made for a frustrating experience. And for the money, I expect the team to know what and how to fix the plumbing issues I had, without me supervising them, or back checking everything they do.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
2.5

$800

Mariza P.
01/2019
5.0
After getting a very expensive estimate from another company, I went online and found HomeAdvisor. In less then ten minutes I received a call from Greenacre Plumbing. I liked their price per hour. Mike and his coworker came to my house the same day and did a great job. Thank you! I recommend this company 100%!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Ann P.
01/2019
5.0
received a phone call as soon as i submitted the request. he showed up on time and completed the job in a timely manner. great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert D.
01/2019
4.0
Greenacre plumbing was responsive and able to provide next day service. The technicians, John and Mike, were respectful, courteous and did a good job. They noticed ceiling damage and recommended and helped make a next day appointment with Joe Belcher, their roofing technician. Joe Belcher arrived early the next day. He was very respectful and courteous as well and made a roof repair at a very reasonable rate. I am very satisfied with both aspects of Greenacre s work and recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

GREG S.
01/2019
4.5
excellent service and response time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

Contact information

11681 Bacon Race Road, Woodbridge, VA 22192


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
2705143738
Trade License Locale
VA
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
sewer cleaning company,
water heater installer,
plumber

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Greenacre Plumbing, LLC accepts the following forms of payment: CreditCard
Yes, Greenacre Plumbing, LLC offers free project estimates.
No, Greenacre Plumbing, LLC does not offer eco-friendly accreditations.
No, Greenacre Plumbing, LLC does not offer a senior discount.
Yes, Greenacre Plumbing, LLC offers emergency services.
Yes, Greenacre Plumbing, LLC offers warranties.

Contact information

11681 Bacon Race Road, Woodbridge, VA 22192


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM