Since 1979, we have been providing homeowners and businesses throughout Northern Virginia with our award-winning customer service, outstanding products, affordable prices and superior workmanship. Whether you are in need of emergency service, preventive maintenance, a new HVAC system or you just want to learn more about how to reduce your monthly energy costs; our friendly and knowledgeable staff is always ready to help. We are here when you need us! 2014 - 2020 Carrier Presidents award. Additional contact: Liz Cain. Additional phone: (703) 291-1677.
Business highlights
46 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Service all Makes & Models. Emergency Service available. Maintenance Agreements. Installation of Heat Pumps, Gas Furnaces & Air Conditioning Systems. Indoor Air Quality & Duct Cleaning
Description of Work: My HVAC unit was making a noise & with bitter cold temperatures coming - I called for a same day service. When the technician arrived & saw the date my unit was built/installed - he would only discuss replacement for the entire unit. He did inspect both the heater and AC Unit, discovered that the heating coils and blower fan should be cleaned and then spent 45 minutes putting together a quote for a whole new system. I asked him if there was anything I could do to get me through a few weeks & he said no but I could install the new unit the next day. After he left my neighbor (who has the same unit) came over, cleaned the blower fan & the system has worked fine ever since. Since the visit - I have had two other companies look at my system & both have stated that the system is working fine. I didn't schedule a same day "quote", I scheduled a same day "service" .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$100
Response from Brennan's Heating & Air Conditioning Inc
Thank you for giving us the opportunity to service your HVAC system and we appreciate your feedback. It is unfortunate to hear about your experience with our service department and we regret that you did not have a positive experience. Brennan's was built by providing our customers with exceptional customer service, honesty and integrity. We stand behind our 100% customer satisfaction guarantee, so we will be refunding your diagnostic fee. Our promise to every customer is to provide them with a full evaluation of their HVAC system and to offer our professional recommendations based on years of experience. We take great pride in offering our customers timely service, accurate diagnostics and service repairs. After reviewing the service provided and talking with the customer, I do feel compelled to highlight a few items about this service visit. 1 - Our service department has a technician at the customers house withing 3 hours for the time the call was placed. 2 - The technician accurately diagnosed the issue with the heating system and clearly indicated that the blower assembly and evaporator coil were impacted with dirt and in need of cleaning. This dirt and debris was causing the noise in the system and the blower motor to overheat. 3 - The service invoice states all the repairs needed, as well as the recommendation to upgrade the existing 18 year old system based on the age and condition. We believe giving this customer a repair option and a replacement option was the correct way to approach this service call... anything less would have been a disservice to the homeowner. Under no condition would we decline repairing a system and only offer a replacement unit unless the system was completely unrepairable. Sincerely, Mike Brennan
LISA D.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced 2 a/c and heating units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Jay S.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Andrea F.
03/2015
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
unknown
Description of Work: They replaced two heating units and the hot water heater. Everyone at Brennan's was responsive and provided me with the information I needed to make a decision on the best course of action. The work was done promptly. The crew doing the work was on time, professional, and helpful in explaining how to operate the new equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Pemiton G.
02/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
SUSAN B.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The technician (Brian) from Brennan's checked the condition of the coils, cleared the condensate line, checked the pressures, temperatures and AMP draws. He performed a thorough check of the compressor, condenser, and evaporator coil. Brian also took the time to explain what he was doing at each step. Considerate and professional. Good job. Yes, I would use Brennan's services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
GARDNER S.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replace heat pump and blower unit.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Andrew D.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Ok
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sharon S.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced heat pump. Everything went perfectly. The installers were very professional. They finished in less time than expected. It was a pleasant experience. The unit works great!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Donna B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: replace two gas furnaces, two AC units, gas hot heater and installed two humidifiers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,300
Cathy G.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Serviced heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard R.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We have used Brennans for maintenance, repair, and replacement of our heating system for over 20 years. Always professional, timely and of the highest quality.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara D.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced HVAC unit. After quite a few cold winters and hot summers it became obvious that my old HVAC unit just was not keeping up. I had to call for service at least once each season, sometimes more. Finally the AC conked out last summer so I decided to have a new HVAC unit installed. They did it all in one day and it went well. They were very professional, courteous and cleaned up after themselves. It has run like a dream ever since and my home is so much more comfortable now. The price was a bit high, but there were lower priced options available. The salesman did not pressure me at all to buy a more expensive unit. The terms were good and I feel the investment was worth it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Elizabeth B.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Did a furnace check. This price includes an A/C check when the time comes. Super happy with service and price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Edwin J.
12/2014
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Outside unit of American Standard heat pump failed on HVAC system they installed 10 years and 14 days earlier. Ten year warranty had just expired. Their solution was an entire new system for about $10,000 even though the fully loaded indoor air handler was working fine and in good condition. They just shrugged off the fact that the warranty was just 2 weeks out of date. Not even an offer to discount the new system. I chose an alternate supplier who replaced the outdoor unit for $2800. Its been working fine ever since.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Patricia J.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: maintenance agreement for service to heating elements and air conditioning for 2 units in the spring. Also replaced humidifier filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Rich L.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
We were very happy with them.
Description of Work: They came out and serviced my AC and furnace. They advised on my water heater as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie O.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
Martin N.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They replaced my old heat pump with a new one. The existing one was 17 years old and reaching the end of its service life.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Rae R.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Erin M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Removed the old HVAC and installed the new one. They walked me through everything and made sure I had no questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Lindsay D.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Complete replacement of outside and inside HVAC system and thermostat. Workers were very professional and the unit works great! It took about 6 hours or so, but was less than estimated, which was a pleasant surprise. I would definitely recommend them to friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,109
Jim E.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I have two air conditioners and both died within a week. They came out, told me they weren't worth repairing and gave me options on replacements with recommendations -- and they didn't recommend the highest price unit. They then worked with me to get out and have the work done within a couple of days. They showed up on time, and were done by the end of the day -- just like they said they'd do. VERY happy with them!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Albert W.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Repaired A/C unit that wasn't cooling. The work was professionally done.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Plumbing,
Chimney Repair,
Home Security Systems,
Roofing
FAQ
Brennan's Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Brennan's Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Brennan's Heating & Air Conditioning Inc does not offer free project estimates.
No, Brennan's Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
Yes, Brennan's Heating & Air Conditioning Inc offers a 10% senior discount.
Yes, Brennan's Heating & Air Conditioning Inc offers emergency services.
Yes, Brennan's Heating & Air Conditioning Inc offers warranties.
Brennan's Heating & Air Conditioning Inc offers the following services: Service all Makes & Models. Emergency Service available. Maintenance Agreements. Installation of Heat Pumps, Gas Furnaces & Air Conditioning Systems. Indoor Air Quality & Duct Cleaning