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Bakers Appliance Heating & Air

Heating and Air Conditioning, Appliance Repair, Water Heaters,

About us

Additional DBAs - Baker Appliance Inc, Baker's Appliance Sales Inc.

Business highlights

46 years of trusted experience

Services we offer

Air conditioning, boilers, custom plumbing & heating, dishwashers, dryers, furnaces, heat pumps, ranges & cook tops, refrigerators & water heaters.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.452 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
23%
3
8%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 26-50 of 52 reviews

Barbara L.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
GREAT very responsive
Description of Work: fix screen door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence F.
04/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Lead installer very competent, but follow up by others very spotty. We used them for years but when they began expanding they seemed to have trouble keeping good help. We have not used them now for some years. |

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$800

Sharon B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought new stand up freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lilia V.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had been using Baker's to do plumbing and electrical repairs when I took possession of house after moving back into the area. I also purchased a new hot water heater, new heat pump and new air conditioner. In 2010 I contracted with Baker's to remodel my outdated kitchen, foyer bath, family room bath and laundry room area. I had to buy custom cabintry for the kitchen, which was a significant cost. I have no significant or major complaint, as I think overall the Baker employees did a fairly good job. However, as the kitchen ages, it begins to show signs of a job that might have been hurried or too much of a burden for just one man. I have not been totally pleased with the kitchen floor as the seams inbetween the tiles have continued to crack (I did have Baker's return to repair the damage, but to little avail). Additionally the cabinets have warped in small sections and I have no way of retrieving items which have fallen backwards from drawers. I have no major complaints about Baker's but if I had it to do over, I don't know if I would have used Baker's as a home remodeler. I do however think that they have individual employees who are very skilled at what they do.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$25

Andrew D.
01/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replace theromostat on hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul B.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeffrey W.
08/2014
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott L.
05/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This service was done around 2007 so my information isn't really relevant

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


ERIC H.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Colleen N.
04/2014
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
unknown
Description of Work: We have had Bakers install a furnace, air conditioner, attic fans, water heater, as well as perform various other services for us. They have always done an excellent job. The only concern I had was that the messages are not always promptly responded to. However, it is not serious enough to keep me from using their service again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

Sharon B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new dishwasher and a stand up deepfreeze.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Hugo P.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
their work is always exceptiolnal
Description of Work: varius over 30 yrs exerience re personal and rental properties

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine L.
01/2014
4.0
electrician
  + -1 more
.
Description of Work: Out side electric box

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeff B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have been using them for the past eighteen years. They have been out numerous times for different heating and air conditioning. needs. Their service is always great. They come when they say they will come. The do what needs to be done. They are as good as it gets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolyn C.
02/2013
5.0
appliance repair
  + -1 more
It went very well. My old clothes dryer (bought it used 12 years ago) was acting up and frequently not starting at all. I asked Baker's to try to diagnose it over the phone and give me an idea whether it would be worth it to repair. A technician called me back within the hour, listened to my description of what was going on, asked me some questions and told me what was wrong with it and that I'd be better off buying a new one. I appreciated their fast, courteous, professional, honest response, all free of charge!
Description of Work: Baker's gave me advice on what was wrong with my clothes dryer and whether it would be worth it to have it repaired.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

m and w S.
01/2013
4.0
appliance repair
  + -1 more
There was a lot of confusion at first with customer service/scheduling. I won't go into detail, but Mr. Baker called to follow up and the communication was much appreciated. It's been a while since he's been out; I forgot the technician's name! He was kind and it felt almost like having my dad come over; he explained the issue and was knowledgeable about our fridge and gave me a few options on fixing it. *it was just a frozen water line! I think Baker's is honest, sincere, and competent about small appliances - we would use them again dispite the communication issues we had...which reminds me - the dryer vent/chimney inspection promised never happend...
Description of Work: Consult/Evaluation - refrigerator water in door not working.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rob B.
12/2012
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Wall oven burner not working and Baker's came in and quickly identified the problem and worked through the root cause and corrective actions to repair this issue. This is the third time I've used them and I find them to be terrific. Derrick was the tech and, again, terrific experience, he walked through and explained the problem in layman's terms. Highly recommend.
Description of Work: Wall oven burner not working and Baker's came in and quickly identified the problem and worked through the root cause and corrective actions to repair this issue. This is the third time I've used them and I find them to be terrific. Derrick was the tech and, again, terrific experience, he walked through and explained the problem in layman's terms. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Pam T.
07/2011
5.0
appliance repair
  + -1 more
Our Kenmore Front-loading washer was making very very loud noises and we called Baker's for repair. The gentleman who came out was very professional and knew his stuff. He quickly confirmed the problem was the bearings and let us know that a complete repair would involve replacing the drum -- because the ball-bearings and drum are a fused unit -- and that the cost would be very high. He did not have a price, but said that the office would call and give us one. (We don't really expect to hear from them.) He graciously removed the dead mouse we found and checked out the water pump because he said that it sounded a little noisier than it should. He reported after disassembling and reassembling that it looked fine. I thought the charge was extremely reasonable considering the time he spent talking to me about washing machines in general, and ours in particular. The only problem we had was with the front office. They had said that someone would be out 'first thing' and in fact we had to call after lunch to see where our repair person was. We got the impression that they scrambled to find someone to send out. Not first-rate service but they did quickly rectify the problem. Overall::: I will definitely call them again. I was very impressed with the service person who came out.
Description of Work: Repair person disassembled washing machine and inspected it. He removed mouse carcass, and reported on washer status.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$64

Suzanna B.
01/2010
1.0
plumbing, appliance sales
  + 0 more
See above. I did contact management and no one would take responsibility or give me a refund. In addition, I had a $3,500 refrigerator installed and it made noises for weeks. My son fixed it by balancing it. They charged me for the installation but never lowered the fee and adjusted it.
Description of Work: I purchased a two drawer dishwasher and they gave me a price for installation. They brought it out and said I needed an outlet for this dishwasher (didn't they know that before). Then they called their electrician/plumber to come out. He drove to my house in 10 minutes and they charged me an additional $250 to hook it up. They did not tell me this when I bought it that it would cost me $400 to install an $800 dishwasher.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$400

Kelly S.
10/2009
2.0
heating & air conditioning/hvac
  + -1 more
Company was supposed to check units and get back to me on how to repair or what to do. They never made any attempt to get back to me - I had to call them back and they still didn't get back to me for a long time.
Description of Work: Check out heating and ac units and call me back on cost to fix or replace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$200

Sean AND KATRINA C.
10/2009
5.0
water heater repair
  + -1 more
They were friendly and did the job in a timely fashion. The quote matched what we paid and they arrived on time. They were upfront when we earlier used them and so we went back to them. We would use them again in future.
Description of Work: We used the Baker’s Appliance Heating about 3 months ago for a water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

PATRICIA W.
07/2008
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were pretty efficient and their work was very okay with me. They were very polite, it's the first time I've had a new furnace and they were very good to me.
Description of Work: They put in a new water heater and furnace for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2005
5.0
plumbing
  + -1 more
THEY WERE SPEEDY, THEY DID A VERY EXCELLENT JOB. THE LEAK WAS FIXED THAT SAME DAY. HE WAS KIND ENOUGH TO GO OUT OF HIS WAY TO CLEAN UP THE JOB. I WOULD RECOMMEND HIM.
Description of Work: THEY FIXED A LEAKING PIPE IN THE BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

07/2005
4.0
heating & air conditioning/hvac
  + -1 more
THE TECHNICIAN COMES OUT AND THEY ARE USUALLY ON TIME, FRIENDLY,THEY CHECKED THE THERMOSTAT INSIDE AND THEN THEY CHECK THE UNIT OUTSIDE FOR LEAKS AND ANY OTHER PROBLEMS
Description of Work: AIR CONDITIONER INSPECTION

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70
    • 1
    • 2(current)
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Contact information

1330 Old Bridge Rd, Woodbridge, VA 22192

www.bakerssalesservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Water Heaters,
Plumbing,
Electrical,
Appliance Sales and Installation,
Fireplaces

FAQ

Bakers Appliance Heating & Air is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bakers Appliance Heating & Air accepts the following forms of payment: Check,MasterCard,Visa
No, Bakers Appliance Heating & Air does not offer free project estimates.
No, Bakers Appliance Heating & Air does not offer eco-friendly accreditations.
No, Bakers Appliance Heating & Air does not offer a senior discount.
No, Bakers Appliance Heating & Air does not offer emergency services.
Yes, Bakers Appliance Heating & Air offers warranties.
Bakers Appliance Heating & Air offers the following services: Air conditioning, boilers, custom plumbing & heating, dishwashers, dryers, furnaces, heat pumps, ranges & cook tops, refrigerators & water heaters.

Contact information

1330 Old Bridge Rd, Woodbridge, VA 22192

www.bakerssalesservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM