Response from Apex Waterproofing
In response to this review, I would like to point out a few important points. I work extremely hard to help homeowners, and it is important for members to understand where I am coming from. I DON"T WORK FOR FREE. I get paid for my inspections which are honest appraisals of what is going on in your home, your foundation and the grounds surrounding your home. If I can't figure it out, I send my engineer or one of my trade partners who understand 'stuff'' that may be confusing to me. All in all, you get a service others do not provide. FREE ESTIMATES - if you think you're getting something for free - well you are. You're getting a FREE SALES PITCH, and usually from companies that have horrible ratings or horrible reviews. A company that has THREE LETTERS comes to mind. Be careful of Helical Piers which reach all the way to bedrock. Please do not be fooled by some of these companies which miraculously have compiled 150 reports in less than a year - their sales people are writing most of these reports. How do I know? I know the sales people, I know the companies and their owners, and I know their lack of ethics and their high state of greed. Don't worry - they'll get sorted out eventually, spiritually. But right now I am on a mission - to help homeowners correctly fix issues occurring in their home. Read my reviews - the false or negative reviews you cannot trust - read my comments. The A reviews? I challenge any member to challenge my reviews. I have contracts for EVERY review which states work has been done. I have names, phone numbers, email addresses and most are what I would now call friends, if not friendly customers. EVERY one is verifiable. Are the other reviews verifiable from companies that are posting record numbers of reviews? I don't think so.? I do not do free estimates - I don't ESTIMATE. I write proposals, and then contracts - WHY? Because I am a General Contractor and Engineering firm. Not a Home Improvement SALES Company. I have NO SALESPEOPLE. I have people like me who actually do the work and do it in MY NAME. MY COMPANY. Sometimes, if you as the customer know EXACTLY what is happening in your home, I'll come out and give you a free inspection because you're saving me time. Or give you a FREE PHONE CONSULTATION. I do that often - it saves me time. My time is valuable - I am absolutely sure you think your time is valuable - you want a free estimate? Then don't complain when you get ripped off by these high pressure sales people who actually don't have a clue when it comes to foundation repair and basement waterproofing. Don't be surprised when they sit at your breakfast or dining room table and pull out paperwork and contracts, and won't leave your home until they pressure you for 2 hours. Don't be surprised when you get 21 follow up phone calls. Don't be surprised when your price miraculously drops by thousands for every hour of your time they waste or with every follow up call. Don't be surprised when they get a "sudden cancellation" and they can miraculously discount their original price by 20-50% or more. Beware and be aware. Fair warning given with compassion. If you want the truth - and I do not pull any punches - then call and schedule me for a paid inspection. I am booked 5 weeks out, but sometimes for emergencies or urgency I can squeeze you in. At the end, if you don't think it was worth it, Please don't pay me. Angie's List Special right now - $150, including inspecting wet, nasty Crawl Spaces even if I have to crawl and put on Tyvek Suits and respirators - too much work, too much back ache for anything less - again - at the end, don't pay if you don't get your money's worth. What do you have to lose? Your hard earned savings if you hire some of these other companies that seem to have a high rating. You never know - even a blind squirrel can find a nut.