Apex Waterproofing

Inspector confirmed prior work had been performed and certified the repair quality. Did not try to sell services of waterproofing. Was very honorable and knowledgeable. I would use him again. He was prompt, and very polite. Excellent!!!! A+++++

Sam cam out to the house and gave some very good information about foundation care/waterproofing/etc. He was very knowledgeable and professional. The best part is he concluded that the cracks were not part of the main foundation, and that we did not have anything to worry about at this time! He did not charge me for the quick inspection. An overall great experience!

For the past couple of years, I have noticed that when it rains hard, we had a pool of dirt in our garage. Finally, I figured out it was to to get the problem resolved and I called Apex Waterproofing. Lou Peyton from Apex came out to inspect the problem and gave me an estimate for the repairs. He knew exactly what it was and could even pinpoint where the crack was within a few inches. I had the work done on May 6th and a couple of days later he sent someone to repair the drywall. I was not home during most of the repair but the technicians did an excellent job and were very neat. I would highly recommend Apex Waterproofing to anyone. Thank you Lou Peyton!

Lou and his team were consummate professionals. He always handled my questions and concerns directly. The quality of his workmanship was excellent and very detailed oriented. Apex is a top knotch waterproofer -- they don't cut corners or mess around when it comes to getting the work done quickly and efficiently. Lou and Jesus (our foreman) did a great job on our bathroom also and provided a number of design suggestions that looked really nice. Their tile work and finishing is showroom quality. His prices are very competitive and consistent with his desire to provide a fair price for the best service.

I was noticing cracks in the floor of my basement and stair-stepping in the brick wall of the front of my home. I was concerned that there may be a problem with the foundation and wanted to get an assessment. Lou was very courteous, prompt and professional. He came and evaluated the situation and recommended that a waterproofing/sump pump system be put in. There were two options: exterior or interior installation and he recommended the latter. I received a proposal promptly, but was expecting more of an assessment rather than a estimate and felt like the money I spent on the Big Deal was completely frivolous. But maybe that is my fault for not recognizing that I was actually paying for an estimate I could have gotten for free. He seemed knowledgeable, but made me feel like the problem needed to be resolved sooner than later before it got cold. I had another company come out to provide an assessment and they did the exact same assessment (but for free, since I learned my lesson). They said that an interior installation of a waterproofing/sump pump system would be useless since I was not seeing any water in my basement and recommended that I put two de-humidifiers in my basement to pull the water out of the air and walls. He recommended watching the stair stepping for about 6 months to see if the gaps continued to widen and then go from there. He didn't see anything that was in need of an immediate repair and made me feel much better about my situation. After putting two the de-humidifiers in my basement, I am definitely noticing a difference and the gaps are closing. So I am glad that I didn't spend thousands of dollars on a waterproofing/sump pump system. I am not sure that I was being taken advantage of for my lack of knowledge about basement waterproofing, but I definitely felt that Lou knew that the Big Deal was not something I should have purchased for my situation and I wish he had offered me a refund. I am definitely glad that I got a second opinion.

After being very "gun-shy" and disappointed by contractors in the past, Lou was a breath of fresh air. He did exactly what he said he would do, on-time and on-budget. We were concerned about how the work was being performed during the mid-point of the project, but Lou came out right away and explained why and how they process works. His crew found some leaking water pipes and they fixed them at a reasonable cost. The project was completed in about two weeks without delay. We have had no problems or issues with the crawlspace and I would highly recommend them as a contractor. Frankly, this is the first contractor I have ever been able to recommend.

It was good. The plans were fine and they did the work. It is working out for us. It was expensive in the beginning but the work came out pretty well.

Lou came out and provided a complete foundation inspection including a written report. He answered all my concerns regarding the foundation and was very professional. I would definitely use Apex again.

All went well on this project. However - we now notice a number of cracks in the outside brick on the house where they installed piping for the sump pump. We have made several calls to Apex over the past month, leaving messages to have Lou Peyton call or come out to examine this area. We've had no response all. It now looks like we will need to hire a brick layer to come and fix this.

They were very organized, thorough and gave a very detailed description of the work needed. They were very professional and timely. The quote amount was about $11000.

I am very pleased with Apex. The crew expertly performed their work and were considerate of my property. Ashley, the office Manager, kept me informed and provided me with answers when I needed them, and Lou was right on top of everything. The quoted price for the work was competitive, and the work was completed in the time specified.

It went very well. We were going to build a gym in the basement, but we had a leak the previous year in the room where the gym was going to be. So before starting, we wanted to find the source of the leak. The source of the leak was a crack in the foundation located in the gym room. After receiving several quotes with varying prices and avenues of approach on how to fix my cracked foundation, we were overwhelmed and frustrated. He told us our options and there was no high pressure sales technique to complete the job. There was a 100% life warranty for his work and is transferable to the new owners if we were to sell our home. The basement did leak again after a heavy rain, but without hesitation or reservation, they came out immediately to redo the work for for free.

I had originally requested a quote for 4 downspout extensions and actually agreed I only needed 2. However, the update was not made and the crew showed up to do 4. I was concerned that had I not been home when they started, would I have been charged. I did not think it was malicious and would still do business with them again. They did top notch work and the necessary repairs have held fantastically. The area where the work was done could have used additional fill dirt to build up around the foundation.

I had some mold in the basement and they came in to see if there were any cracks or any leaks in the basement to find the source of the moister or water coming into the basement.

discussed result afterwards. good information.

They were very nice. They explained it all very well in language that I could understand; no complains. The service was excellent and the staff was great. They left the area clean and nice. They were very prompt.

Outstanding. Work done on time, very professional. Apex was detail oriented.

I had used Apex to fix foundation issues a year ago. They were superb - so good that I gave them work I had planned to use another contractor for. They added steps, brick sidewalk, stone wall, and fixed crack in the wall. All of the work was high quality.

While I thought Apex was knowledgeable, I felt like I was getting a hard-sell. If I raised a concern about something, they were quick to concur and come up with a price to "fix" it. Had we not sought additional quotes, I feel confident I would have liked their service. I just believe I would have been taken a bit. For instance, we ended up installing two French drains and sump pumps to address ground water issues. When I asked about a drainage system for the outside of the house, Apex said, we should get one. The company we ultimately used said that while an outdoor drainage system would certainly help to get rid of the water that pools on the outside of the house, it was not the cause and would not help with ground water issues in our basement, which was the primary issue we were trying to solve. By comparison, the company we ultimately used sent an estimator who seemed like he was merely trying to help solve our problem and listened when we explained how we prioritized issues. What Apex said was not wrong, just misleading.

Very well. Lou helped figure out that I was also absorbing water from my neighbor's adjoining property. So, with her permission, his team drilled weep holes through the wall that separates our back doors. That way, the water that backed up on her side would come under the wall and into my nEw drainage system rather than through her doorway and into the internal adjoing basement wall.

He was very helpful and informative about what might be needed for drainage in the front bed. We did not proceed, but he was very helpful in laying out options.

Showed up when scheduled, did work described in ontract, went well. So far no repeat flooding thank goodness

Apex Waterproofing was awesome although we didn't end up using the company. They provided their opinion of the problem causing water to get into my basement. Although they offered to do the work, they indicated due to the simple nature of my problem that it would be better/cheaper to get a handy man to resolve my issue. I felt that the company was extremely knowledgeable, friendly, and honest. Hopefully, I won't have to use them in the future, but if I ever have a water issue, they will certainly be among the first I call. Thank you!

I believe service was performed, but I never received a written report or an estimate for the vapor barrier work, despite several email requests for it.

I really appreciated receiving such a detailed, specific proposal for the work -- and I had the confidence as a repeat customer that this job would be done well -- and it was. Lou's crew did a meticulous job and again left the site immaculate after doing the work. I'm delighted with the end result -- my 30 year old home looks like new. I would definitely recommend Apex.