A Plus Enviro-Services Inc.

Phenomenal customer service, profesional and knowledgeable. I would highly recommended.

Their tech, Marvel, tried to con me out of hundreds of dollars and when I told the owner, Hugo, he insisted that me and the tech "had an arrangement" and asked me why I waited so long to report it. Truly unbelievable. The other tech, Rene, kept taking his mask off, despite my repeated requests to keep it on, due to my unvaccinated children being present. They placed their dirty equipment on my yoga mat, left drywall dust all over the place, skipped registers, and damaged my floors and walls. Some pictures are attached. The patching was a shoddy attempt to hide the damage. I honestly can't imagine a worse experience and am shocked by all these positive reviews as I'm sure some of them were "had," as well. The business owner who referred me to A Plus (and had been referring people to them for 12 years) told me that he'd contact them directly and try to get it dealt with. When they didn't respond to him, I called and Hugo tried to insinuate I was to blame because I requested service (?!). I was in shock the whole phone conversation honestly. Hugo had no remorse. No apologies, not even for the property damage that they were unquestionably responsible for. I regretted even calling. Earlier, Edwin, the receptionist, told me that Marvel and Rene no longer worked there and Hugo refused to discuss "employment matters" after fumbling and admitting they do. They seemed to think I was demanding they be fired. I DON'T CARE IF THEY ARE FIRED. I want to know if the company is in on this, because their continued employment is a surefire indication that the company condones this scam, and from what I can tell, they 100% do. Here's their MO: They quote you a really high amount for a supplemental service ($400) on top of the duct cleaning--and the tech will offer to do it for less ($250). When you can't reach the front office (whom I suspect is in on this), you are stuck with the decision of paying too much or not. Turns out my add-on is typically only $150. The fact that Marvel had the confidence to quote me that $400 price knowing I was about to call the front office says A LOT. The fact that they are still employed says EVEN MORE. I bought these guys lunch, too, and they had the nerve to sit in my driveway and eat it after conning me out of $250. Luckily, I wrote checks and was able to stop payment, but please, consider yourself warned.

Angie’s list would not let me ignore this review so I just am submitting something so it will go away

The service went very well. Price is good, $139.00 for an annual fee, 2 times a year service or how often you need service. They answer questions and inquiries to the best of their knowledge.

Fantastic. The duct repair was to fix a previous "repair" that came apart in two months. We were without laundry facilities in the meantime. I called A Plus and spoke with Hugo. He was able to come within three days which was perfect for us. Hugo called on the appointed day asking if his folks could arrive earlier and that was a welcome surprise. The whole task went beautifully. They showed me how much dirt was present in three areas of the drying system and clearly, the previous cleaning was not done very well at all. Would hire them again in an instant. Great job!

Jose and his team are prompt. We are impressed with the cleanliness and the integrity of their work! Previously, we had our dryer vents cleaned by another company and they failed to point out the faulty installation that Jose immediately found. Jose does a thorough job! We are very pleased with his work and have already recommended him to family and friends!

It went very well. The dryer vent was very dirty and needed to be reattached to a degree.

It went great. The technician showed up on time and did a great job. He cleaned the vent and repaired it as well as cleaned out my dryer. I would definitely recommend them.

Previous companies would not clean dryer because it was a stackable unit in a small closet. But A Plus Enviro-Services team completed the job. I will hire them again next year. Extra fees charged for the lift mechanism to move my dryer unit. The cleaning service = $165.

They were very thorough and professional.

They did a good job - got a few chuckles finding the softball - probably not the first time for them. I haven't had a problem since, and this made a big difference in how long it takes my clothes to dry. Yes, I would call them again.

Great. Good guys. Good workers. Honest.

The gentleman who attended to this service call was exceptional! He provided the service and cleaned up. There were no evidence of his ever being there. Thank you!

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I noticed dryer lint on the "cage" where the dryer vents to the outside. I just bought this condo and didn't know when the vent was last cleaned. Concerned about fire, I called about five places and made an appointment with Enviro-Services. They were prompt, courteous, clean, and replaced the existing cage with a new one. And I could see the amount of lint that came out! I had looked at Groupon deals, but their prices only covered six feet of vent, and I have 20'. My price was slightly lower than others might experience, because I have a ground floor condo and I received the senior discount.

Punctual. A Plus arrived on time and identified themselves prior to beginning work. The dryer vent is out of the ordinary as it vents through the roof. Cleaning was tougher than expected as the vent line is vertical and exits through the roof. Due the very cold weather the lint, wet because of weather, had gathered at the top of the vent and frozen. The cleaning probably took twice as long as normal. A Plus honored the quoted bid.

They were very professional and I appreciated the time they took. We have an awkward vent upstairs and they brought their extension ladders to make sure everything was clear. There were no surprises and he was professional. He did not try to sell us anything. He honored the coupon price.

I am impressed by this organization. Very responsive in that they came two days after I signed up on Angie's List. On time. Did a great job. Every one who has a dryer should take a look at the enormous results (a mountain of lint) that came out of my very long dryer line. If you are assigned Freddy and Jeremey, you are very fortunate because they are the best. A dryer line fire is too late to clean it and I have no doubt I can dry clothes now in a single run of the dryer.

Contractor was very good to work with. He followed up on telephone calls promptly and showed up on the day of service on time. I would definitely recommend them to anyone who needs duct cleaning services!

Excellent. Above expectations. They gave me all the advice and information I requested by telephone, then came on very short notice after another Angie's list contractor left me high and dry (I live on top of a hill and the previous contractor, after no shows and rescheduling, hadn't mentioned that his deal didn't cover a place on a hill) at the last minute. They worked around other contractors, gave me honest advice about whether chemicals were necessary (and fortunately they were not), and got heavy duty equipment up the hill and into my condominium to get the job done. I think they took pictures to show me how clean the ducts were at the end. They also cleaned up beautifully including repairing drywall around vents that had been damaged by a previous contractor! And on top of that, they gave me an Angie's List discount. I could not be happier -- recommend very highly.

The owner, Hugo, was quick to respond and review a property which was tenant occupied. The tenant had notified our office that a company, whom we researched and found was not reputable and used scared tactics claiming "fungus or mold" in the home's HVAC vent systems. The tenant was alarmed. We contacted A Plus Enviro Services to professionally review and access if any mold in fact existed. They found no mold issues whatsoever. In addition, the company did not charge for the assessment since no work was warranted to eradicate mold. A Plus Enviro Services are a licensed and professional company and additionally a member of NADCA. We highly recommend their services and will use their services again.

When I placed original call, Hugo was very quick in getting back to me. Since I had already been turned down by another provider who doesn't do condos, I made sure to ask up front if his company could perform service for me since I live in an apartment condo. He confirmed that they could do it, and he explained in detail how the vent would be cleaned thoroughly from both the inside and the outside. We set the appointment for 3 days later. The two technicians who came arrived on time and were very courteous. They explained what they were doing at each step of the process and showed me what the vent looked like before and after. They covered the carpet where they would be bringing their equipment in to make sure that everything was kept clean. They cleaned up around the washer & dryer and left the area cleaner than they found it. All in all, it was an excellent job and I would definitely hire them again. I'm expecting that my dryer will operate much more efficiently now that all the lint has been removed!

A Plus Envirio-Services is owned and managed by licensed certified professional with over 20 years experience in the business. They completed the job on time with all details of the job concisely explained before and after. I doubted their claim that they would leave the office cleaner than when they came...but they did! CONCLUSION: NO OTHER DUCT CLEANING COMPANY WILL DO A BETTER JOB THAN: A PLUS ENVIRON SERVICES

I called Hugo to replace some vent covers on the exterior of our house that birds had occupied this past summer. Hugo quoted a price from the photos I sent and came out the next day to do the work. We are very happy with the quality of the work completed, and would use Hugo again.

I usually call a few companies when I don't have a "word of mouth" referral on a particular service. What I found was, many other vent cleaning companies had voicemail set up, even during business hours. A Plus answered the phone and I was speaking directly with the Manager/Owner. He was informative and professional. His price was competitive, so I set up an appointment. The appointment was confirmed 24 hours in advance, which I loved since I have a busy schedule and sometimes forget such appointments. They arrived on time and explained what they were going to do and the access they needed to the dryer. They placed a drop cloth on the entire path to the dryer (second floor). I was shown the previous dryer screen. The issue of the holes being too small was pointed out to me. I was shown a sample of the new, improved screen (at no additional charge). The job was complete. Much to my delight when I saw my dryer, I almost didn't recognize it! They cleaning the dryer exterior. I never thought it was dirty until I saw it all bright and shiny, like it had been polished! Over and above for sure! I was very impressed with the professionalism and courtesy displayed in the entire service. In addition, I want to mention that if you go to their website you will view a video of vent cleaning scams to be aware of. This impressed me too! I thought it showed the integrity of the company.