WaterBoy LLC

Water Filtration and Softening, Plumbing

About us

DBA WaterBoy LLC. Roy Dixon Jr. is the owner, operator, founder and visionary of the company he started over 18 years ago. Roy came from Stafford, VA where he began his career as a certified water specialist, solving thousands of water problems for both residential and commercial clients.

Business highlights

35 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer no cost in home water test and estimates. We service all of the equipment that we install which includes a wide range of water treatment equipment for your home that remove substances such as calcium build up (hardness) Iron, Sulphur,sediments as well as units to reduce or lower PH depending on your level. We also test for by request of home owners a bacteria test and UV Systems to remove it as well.. Beside the treatment of the water we also replace water heaters (Electric) , pressure tanks, pull and replace well pumps as well.

Services we don't offer

We do not do general plumbing. Such as pipe leaks, dishwashers, showers, tubs or anything falling closely behind those. Please feel free to give us a call to find out if we can help you with your water treatment needs today!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
2.6
value
3.4
professionalism
3.0
responsiveness
2.6
punctuality
3.0

Filter reviews by category

Showing 1-12 of 12 reviews

Rusty J.
03/2025
5.0
plumbing, water softeners
  + 0 more
Work was done efficiently and on schedule.
Description of Work: water treatment
Rating CategoryRating out of 5
Yes, I recommend this pro

Shannon Priet
03/2025
5.0
Google Review
We used WaterBoy for our entire home system. Johnny put together a system that he built to suit our home and the space we had available. I have clean, fresh smelling water, my clothes are white out of the wash and no rust in our toilets. Our system is continuously maintained by them and I personally wouldn't have it any other way. From the Owner calling us to make sure we are good, to working with us for payment options and the best for our home. Great people to work with and a genuine pleasure to be around. The crew came in and didnt destroy my floors, respectful or our home and we had it installed in the winter no less. Top notch People, great company!
Rating CategoryRating out of 5
Yes, I recommend this pro

Justin W.
01/2025
5.0
plumbing, water softeners
  + 0 more
Excellent communication, excellent install guys and the system is working fantastic. Couldn’t ask for anything more. Even the price was right!
Description of Work: water treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Dominique G.
01/2025
5.0
plumbing, water softeners
  + 0 more
They did a great job with installing my equipment quickly and with very little cleanup needed! Johnathan was extremely knowledgeable about the many questions I had. From the ladies in the office, to the gentleman who installed and serviced the equipment, everyone was extremely personable and easy to work with.
Description of Work: Water softener
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from WaterBoy LLC
Thank you Mrs. [Member Name Removed]! We are so happy for you and your family to have soft water. Thank you for allowing us into your home and trusting us with all your water treatment needs.

Ed Remmell
09/2024
5.0
Google Review
This company is fantastic from the owners to the office staff to the field hands. All work together well . The crew that came out to replace the well pump was unbelievable. It was like a well oiled comedy routine. They picked and poked fun on each other and just had fun doing their jobs. The crew is dedicated to their craft and will not quit until the job is right and completed. The price of the repair was far below what other quotes that I've received. Got my water back and a side show. I got my money's worth.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt Griffith
08/2024
5.0
Google Review
I’ve been working with this company for close to 5 years now. They installed a new system for me in 2020 and did a tremendous job at explaining everything to me. I have had 0 issues until yesterday (4 years later). My board went blank. I called them up and they had a technician here the next day. Everything was under warranty so I was only required to pay the service fee. I have had great experiences with this company and truly appreciate that they provide high quality service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie Bremigan
08/2024
5.0
Google Review
This is one of the best company i had to deal with. Family owned and they treated us as there only customer. It is so refreshing that someone cares about our problem with our well. I can't say enough about the good things about this company. I highly recommend them. You can't go wrong by hiring them, so professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer Wasko
05/2024
5.0
Google Review
We have become lifetime customers of waterboy. When we bought our first and only house 2008, they came out and installed a water filtration system because our water had a lot of iron. It's 2024 and that system has worked like a charm basic service it'll last a lifetime. Now we needed our entire well pump replaced. I love this company and the people that run it are wonderful and easy to work with. Very professional and great work. Our water has never been better.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carsten S.
03/2017
5.0
water softeners
  + -1 more
We hired WWW to do a system check . The crew came out at the appointed time and called ahead. We didn't really understand the components of the system but they explained everything thoroughly. They tested the water at the well and the tab and recommended to disconnect one of the cylinders. They replaced a few broken clips without charging extra. We are very happy with the work performed.
Description of Work: Water Softener Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Joanne H.
11/2012
1.0
water softeners
  + -1 more
Roy came out and gave us the breakdown and PROMISED....that his system would rid us ofnthe awful smell in our water. Well one year later and several attempts, we still have the problem. Now we are being told that its OUR problem, that some rod is needed and the cost would be ours.......full of crap. Would not recommend this company to anyone at this point. Now, if they should come back and make good on that PROMISE by Roy himself, I might change the rating from an F to D......but still would not recommend them.
Description of Work: New water softening system.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$3,000

Georgia M.
06/2011
1.0
water softeners
  + -1 more
The system has not worked correctly and the water still has a funny smell and is running our bathroom fixtures. The company did some pipe work also and did not cap a pipe that ended up running our Furnace. There response was that I had mentioned that I was going to get a new furnace when remodeling my home. They took no responsibility and I would not let them back in my house ever again!
Description of Work: Instillation and rerouting of pipes to set up water system.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Carrie T.
07/2008
1.0
water softeners
  + -1 more
Installed immediately. Installed Nov 2007. It is now July 2008 and the system still is not working properly. The company ignores phone calls, will not show for scheduled appointments. Horrible work ethics and customer service.
Description of Work: Installed OxyTech Chemical Free Iron and Sulpher System.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,900

    Contact information

    8 East Oates Ave, Winchester, VA 22601

    http://royroythewaterboy.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Plumbing

    FAQ

    WaterBoy LLC is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    WaterBoy LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, WaterBoy LLC offers free project estimates.
    Yes, WaterBoy LLC offers eco-friendly accreditations.
    Yes, WaterBoy LLC offers a 0% senior discount.
    Yes, WaterBoy LLC offers emergency services.
    Yes, WaterBoy LLC offers warranties.
    WaterBoy LLC offers the following services: We offer no cost in home water test and estimates. We service all of the equipment that we install which includes a wide range of water treatment equipment for your home that remove substances such as calcium build up (hardness) Iron, Sulphur,sediments as well as units to reduce or lower PH depending on your level. We also test for by request of home owners a bacteria test and UV Systems to remove it as well.. Beside the treatment of the water we also replace water heaters (Electric) , pressure tanks, pull and replace well pumps as well.
    We do not do general plumbing. Such as pipe leaks, dishwashers, showers, tubs or anything falling closely behind those. Please feel free to give us a call to find out if we can help you with your water treatment needs today!

    Contact information

    8 East Oates Ave, Winchester, VA 22601

    http://royroythewaterboy.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed