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Powell's Plumbing

Plumbing, Septic Systems, Wells and Pumps,

About us

Full Service Plumbing and septic repair and replacement.

Business highlights

35 years of trusted experience

Services we offer

Residential and commercial plumbing, septic, sewer drain cleaning, sewage disposal systems, dishwasher hookups, drain cleaning, garbage disposals, faucet repair or replacement, thankless water heaters, water safe units installed, well pump, pressure tanks, trencher, alarms, control panels, septic tank repaired, sewage surfacing, water treatment & testing.


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
4%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.3
responsiveness
4.7
punctuality
4.8
Showing 51-83 of 83 reviews

Steve J.
08/2017
5.0
septic tank
  + -1 more
Very well.
Description of Work: Inspection and repair of septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Powell's Plumbing
Thank you for your review.

Bob G.
12/2016
3.0
plumbing
  + -1 more
Same as above
Description of Work: Did 3 faucets and 2 were done good 1 was done half a_ s. It looks like an emergency fix and I will get to it later. What poor workman ship

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$425

miikal R.
07/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Connected a loose pipe

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$99

Jerry S.
04/2016
5.0
plumbing, septic tank, wells
  + 1 more
unknown
Description of Work: They pumped out my septic tank. The job was difficult because of the septic tank being at the base of a hill causing the height the sewage need to be pumped to exceed the pumper trucks ability. The truck operator spoke to a neighbor and secured permission to locate the pumper truck on his property to pump my sewage. I was impressed by the operators initiative and effort to go beyond what was expected in order to solve my problem. Will utilize these guys in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Powell's Plumbing
Thank you so much for taking the time to review our company.

Kelly B.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They arrived on time and were very courteous and professional. They finished the job quickly and did a good cleanup. They cost a little more, but have used them several times and always good quality work and courteous technicians.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Powell's Plumbing
Thank you so much for taking the time to review our company.

Michelle B.
02/2016
1.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
3.0


Response from Powell's Plumbing
In looking at our records I see we did an alternative septic system inspection May 18, 2015 with noted deficiencies and an estimate was provided to you for the needed repairs. I do not have record of doing the needed repairs. Please provide more information on your complaint.

TOM C.
02/2016
5.0
plumbing, septic tank, water heater repair, water softeners
  + 2 more
unknown
Description of Work: This is my go-to plumber. They're efficient and usually can get to me within 24 hours.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Powell's Plumbing
Thank you Mr. {Member's name removed} for taking the time to review our company and thank you for your business.

Sue L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a badly clogged drain in a very old house. They were very professional, arrived on time, kept the area clean and were respectful of our home. They are our new plumbing company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Powell's Plumbing
Thank you for taking the time to rate our company on your experience with us.

Micah J.
09/2015
5.0
plumbing
  + -1 more
John followed up with the quote
Description of Work: quoted water accumulator

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Powell's Plumbing
Removed mbr info As we have spoken on the phone already I want to apologize yet again. As much as we like to think we are on top of everything all the time sometimes we do fail. It is these types of fail's that we hopefully learn from and find a solution to fix the problem so that it does not happen again. Thank you for bringing this to my attention and as promised I will follow through with it till the end. Sincerely, John Powell

Mary J.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They are great and come when they are needed in the time frame they give you or call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Powell's Plumbing
Thank you so much for the review.

jon P.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: They did plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Powell's Plumbing
Thank you for the review.

Garry H.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Powell's Plumbing
Thank you for taking the time to rate our business. We look forward to working with you in the future.

Paul M.
07/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Fixed our septic tank overflow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Powell's Plumbing
Thank you for taking time out of your day to rate our company. We appreciate it

Joyce H.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Powell's Plumbing
Thank you for taking the time to rate and review our company. Powell's Plumbing, Inc. strives for quality and professionalism at it's best and we look forward to servicing you in the future!

David C.
03/2015
4.0
plumbing, septic tank
  + 0 more
The work was done professionally.
Description of Work: Provided real estate inspection and repair of a conventional septic system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$4,000

Response from Powell's Plumbing
We are shocked to see the review still up after the phone call between [Member Name Removed] and Mr. Powell. There was a miscommunication and lack of sharing the information that we provided them that resulted in his frustrations as well as relying on the word of his “Contractor” that called our office. We performed the work needed last week after speaking by telephone with [Member Name Removed] upon seeing this negative review, he was given a discount along with us making room on our schedule to complete the job quickly so as not to hold the sale up. We had absolutely no wrong doing in this matter and we feel we went above and beyond to “Help” [Member Name Removed] out.

Peter C.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installed new water line for refridge, fixed shower nob, fixed hot water faucet .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Powell's Plumbing
Thank you for taking the time to rate and review our company. We look forward to servicing you in the future!

Beth A.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I called Powell's Plumbing to jett a drain that had been draining slowly. They were able to work with my schedule to come out in the morning, and completed the work quickly and professionally. They charged me exactly as they described when I had called for information. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Response from Powell's Plumbing
Thank you for your kind review. Look forward to servicing you in the future!

David W.
12/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed new water heater. They were able to give me service on the same day that the old water heater began leaking and stopped working. This is the second time they've helped me with an emergency situation.Very dependable, very good service. Highest ratings are deserved.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Powell's Plumbing
Thank you for your business and kind review. We look forward to servicing you in the future!

Mary H.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace tube faucet, install shut off valve

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Powell's Plumbing
Thank you for your business and time you took to leave this review. We look forward to servicing you in the future!

jerron L.
08/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Quick and clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Powell's Plumbing
We appreciate your time and business. We hope to provide services for any future plumbing or septic needs.Thank you!

Stephen F.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Pumped sewage tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$375

Jordan G.
01/2012
2.0
septic tank
  + -1 more
They completed the work and the quality of the repair seems OK as far as I know. However, they quoted a price of about half of what was estimated and then they proceeded with work and credit card charges without advising that it would cost more. Therefore I would not recommended them or use them again,
Description of Work: Dug up and repaired septic tank that was damaged by tree root growth.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0

$8,000

Bob M.
11/2011
2.0
drain cleaning, plumbing
  + 0 more
Expensive service. Cavalier attitude about padding bill. Terrible customer relations.
Description of Work: Came at promised time to clear blocked kitchen drain. Blockage was obviously right at the drain as the 9other side if the double sink ran freely. After completion of service call I noticed a charge on my bill for "little snake - $35". When questioned as to why the customer should be charged a surcharge for the use of a snake to clear a drain blockage, Powell supervisor became became belligerant. Promised to refund $35 charge, but invited me never to call Powell again. Promised refund has not been received.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$210

Gary G.
11/2011
5.0
plumbing
  + -1 more
The plumber (Sean) showed up on time with his helper. He verified the location of the leak (I had already found it), removed the defective fitting, and replaced it. He had all the parts and tools he needed with him and did a good job in a reasonable amount of time.
Description of Work: repaired pinhole leak in copper "L" fitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TRUDY H.
07/2011
5.0
septic tank
  + -1 more
The service showed up when promised, with a phone call in advance to ensure we were home. The head guy found our septic tank entry with no problem and minimal digging. This is a property with 2 residences on it, both using the same well, so the assumption was that both were using the same septic tank. Not true! When we realized this, the provider was willing to stay and locate the other tank, then pump it. Very friendly and helpful people. Follow up call to ensure service was good.
Description of Work: Pumping of 2 septic tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

152 Windy Hill Ln, Winchester, VA 22602

http://www.powells-plumbing.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Septic Systems,
Wells and Pumps,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Home Security Systems

FAQ

Powell's Plumbing is currently rated 4.4 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Powell's Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Powell's Plumbing does not offer free project estimates.
No, Powell's Plumbing does not offer eco-friendly accreditations.
No, Powell's Plumbing does not offer a senior discount.
No, Powell's Plumbing does not offer emergency services.
No, Powell's Plumbing does not offer warranties.
Powell's Plumbing offers the following services: Residential and commercial plumbing, septic, sewer drain cleaning, sewage disposal systems, dishwasher hookups, drain cleaning, garbage disposals, faucet repair or replacement, thankless water heaters, water safe units installed, well pump, pressure tanks, trencher, alarms, control panels, septic tank repaired, sewage surfacing, water treatment & testing.

Contact information

152 Windy Hill Ln, Winchester, VA 22602

http://www.powells-plumbing.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM