Oyster Point Tile

Doug and his team were great to work with. They were neat and punctual, and did a great job. Would not hesitate to hire them again.

The tilework in my home is beautiful. Doug was very patient and met with me several times to discuss the tile work to be done. I cannot say enough good things about OPT. My friend even commented that my shower makes her think of what heaven must look like. The tile work is meticulous and I would recommend Doug. He and his guys worked hard and were very courteous and professional. They cleaned up everything as well, which is not always the case with contractors. I would certainly recommend this company.

We had worked with OPT previously and were very happy with the quality and cost of the work. Once again Doug and his guys did not disappoint. I called and he was able to come estimate the job the next day, after selecting a tile from his supplier (which was in stock) he offered to begin work the following week! We declined opting to have the work done while we were out of town. Even though we weren't home he began work on time on the specified date, as our neighbor had the house key. The work was done in 3 days and in the end I believe the whole downstairs was cleaner upon our return than when we left! And the tile looks WONDERFUL! I did the removal of old flooring and trim to save that cost.

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The tile work was outstanding. In all three cases the final result was beautiful. The only small ding would be that he underestimated the material and cost of two of the jobs. The additional amount was not a large amount. He showed up when he said he would show up and he returns phone calls. I would recommend Doug to any of my friends.

Doug King was very responsive in providing a quote and following up on schedule to perform the work. His communication was excellent (proactive, responsive, etc.). The work itself was disappointing. The gaps between the tiles were uneven, there were holes and gaps in the grout, and there was thinset on the walls. His crew did not clean up after themselves, and they did not re-hang the bathroom door when they were done. The final price I was charged included an extra charge for grout additive that was not in the original proposal. In all fairness when I brought these issues to Mr. King's attention he offered to come out and correct them. Of course by then, we had hung the bathroom door, cleaned up and even fixed the grout gaps. He also reimbursed the unexpected grout additive charge. So his customer service was good. It was just the tile work itself that was disappointing.

Adding to the original estimate of the 5 day project were problems with the existing plumbing that were corrected, and my and quot;exuberanceand quot; in wielding the tools of demolition added work in replaced drywall and a door molding. There was a mis-communication of whether the commodes were to be replaced by me or them. The costs of these additional services was not out of line, but added to the end costs. The floor of the guest bath was laid on Monday, grout was done Tuesday, and base tile on Wednesday. The bath/shower was available each morning. Overall, we are very pleased with the results, the problem is now there is more work to be done painting, fixtures, counters, etc. to catch up to the tile work! Oh, and we have to wait a week for the shower to fully dry before we can use this masterpiece. Word of warning, I don't recall if it was OPT or another quote, but it stated, and quot;dust will get EVERYWHERE!and quot; No matter who does the work this isn't a clean job. The guys cleaned up every afternoon, but there is no way to stop the dust that is created. If/ when we choose to do more tiling, OPT and Doug will be our first choice.

I obtained three estimates to replace a cracked fiberglass shower which leaked water into the kitchen below. One estimate was outrageously expensive ( I compared prices with Angie's List members who had complete bathroom renovations done), the other two were about the same). I chose Oyster Point Tile because Mr. King, the owner, was quick to respond to my call, was on time for the appointment, answered my questions and discussed my options after discussing with him exactly what I wanted. He made several suggestions of where I could shop for tile, and also explained in detail to me the waterproofing system for the shower as I didn't want a re-occurrence of water leaking into the downstairs. He also explained about the different shower doors and gave me company names of where to go to order one when the shower tiling was completed. ( Shower doors are installed by glass professionals) His price was based on the price of the tile I chose, grout and waterproofing system plus his labor. I paid extra to have a polished brass drain. I purchased new plumbing fixtures because my old ones were 25 years old and I didn't want to have a problem with them down the road. I purchased the fixtures at Ferguson's. Mr King had other jobs and said it would be two weeks before he could start and in two weeks he started as promised. Mr King warned me about the plaster dust and grit. I was able to empty everything out of bathroom and master bedroom, cover all furniture and computer equipment with drop cloths. When they came in they covered my carpet with drop covering where they would walk. In the bathroom they worked with a draw fan to blow dust out the window and kept the bathroom door shut to minimize airborne particles. The first day, taking out the old shower was the noisiest because they had to cut the fiberglass. The installation went smoothly. He said it would take four days and it took four days. My bathroom shower is gorgeous! Their work is excellent. i wouldn't hesitate to recommend them to others and I would definitely use them again. PS : I also asked if they would take off the doors in the bathroom and closet so I could paint them and would be willing to pay them to do so. They did that and took off the door hardware for me and wouldn't take payment for the and quot;extraand quot;. that was kindness itself. I say and quot;Thank you!and quot; to Doug and his assistant.

From the initial estimate, until the job was completed, they were fantastic. They showed up on time, worked hard and we are very happy with the results. We would highly recommend to anyone and we will use them again.

Overall It ended up turning out really well. It took 1 good long day plus another half day, then Doug ran out of tile, he miss estimated by 3 tiles. Luckily it was not in a critical area so we could put back all the appliances and get the kitchen and laundry room back online while we where waiting on new tile. It took about a week and a half to get the extra tile ordered and delivered, as soon as it came in he came back out and installed it, it took maybe 1 hour to get everything finished. Also in the first week since the initial round of work we did have tile chip and when he came out to install the 3 tiles he was able to fix that as well. No problems since now 3.5 months later. We did have one other little hitch as well. Doug did sell me on as a transition to an adjacent floor, overlapping and floating the new kitchen floor finished with a bull-nose tile as the exposed edge instead of some sort a transition strip. It turns out that once he got into working on the kitchen floor he found out that it would not be high enough to make that work so we ended up about $20 of bull-nose tile we never used and the old transition strip back in place, it still looks good. Once again, a very positive experience despite a couple small problems. Doug does a great job and uses quality materials, he might run a little more then the other guys but I think he is worth it.

Doug King is the consumate professional. He was always on time and did an outstanding job, blending my wife's tile choices and ideas with his own ideas in the installation of mosaic and subway glass tile wall surrounding two new mirrored medicine cabinets. He made great suggestions for incorporating the glass tile into the new ceramic tile shower to tie two rooms together. He even surprised us with the incorporation of the glass mosaic tile into the shower's seat. The results are truly beautiful. He accomplished these installations at a very affordable price. Photographs are attached to show the quality of Doug's work.

Oyster Point TIle was extremely helpful in meeting my ceramic tile repair needs. Doug King arrived to my established appointment on time, calling 30 minutes prior to confirm and dressed appropriately. He was highly recommended and did not dissapoint. His extensive knowledge was suprior to the six contractors I met with and identified several options and achieve my desired results. His written estimate was clear and precise and Doug personally followed up two days later asking if I had any questions regarding the estimate. We selected Oyster Point Tile and began work approx. one week later as promised. He arrived the day of repair work on time and introduced me to his partner and described work to be done and estimated time until completion. He completed the repair within the estimated time and cleaned up the work area above expectations. I am very pleased with all aspects involving Oyster Point Tile from start to finish and will hire them for my future ceramic tile needs.

Doug King is an artist! He has great ideas for tile selection and installation and he does exceptional work. We still have a few more rooms that I will ask him to tackle in the future, when we are ready. His work is museum quality.

He did provide a very detailed estimate and I doubt he is someone that would cut corners and I'm sure he knew what he was doing and talking about. He was somewhat argumentative with me though about his process in keeping the dust down. I think I made my mind up at that point that I wasn't hiring him and his price was high, so that sealed it. My expectation with him was very high as he was very highly rated. My grades are reflective of that.

Exception. He kept all commitments and did a masterful job. He is a real genius with stone and tile.

We wanted to replace the tile scheme in the master bathroom and tried to find a suitable contractor. Doug King was knowledgeable, hard working and honest. He gave me a time and cost estimate and completed the work on schedule and exactly for the cost he proposed. He was very helpful in making suggestions and a pleasure to work with. We have decided to redo the rest of our bathrooms because he did such a good job.