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LARRY'S APPLIANCE LLC

Appliance Repair, Appliance Sales and Installation, Dryer Vent Cleaning,

About us

Family business, est. 1985, service is payable by credit cards, cash, or check. Work on all major household appliances, washers, dryers, freezers, refrigerators, stoves ect. All makes and models

Business highlights

39 years of trusted experience

Services we offer

Repair all major household appliances...., not small household appliances such as toasters, coffee makers, mixers, vacuums ect

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
7%
3
14%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-14 of 14 reviews

Brian S.
02/2024
5.0
appliance repair
  + -1 more
Great company and great tech!! Very friendly and knowledgeable. Second time having them fix my appliances, year apart and different issues. Both occasions tech & support staff kept up communications and delivered service as expected. Highly recommend !!
Description of Work: Leaky seal on washer side due to tear. Seal replacement required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LARRY'S APPLIANCE LLC
Thank you for placing your trust in us to get the job done promptly and efficiently! We appreciate the opportunity and are very pleased we were able to deliver quality service. S.Rinehart

Heather S.
11/2021
1.0
appliance repair
  + -1 more
The technician came out and was very nice. Ordered the part that was needed, and was back the next Tuesday…..replaced part, but washer broke during very next use (tech was testing it) needed to order another part….after tech left, Sheila called me saying they had said part, and he could be back to finish the job on Thursday….the tech no showed on that Thursday, and when I called their business phone, there was no answer for 3 hours…..(2-5) These people ignored all of my phone calls the next morning after as well…..even answering and HANGING UP…..!!!! This business is a joke, and I would not ever ever hire them. Save yourself the trouble…!
Description of Work: Whirlpool Washer repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$500

Carl W.
03/2017
5.0
appliance repair
  + -1 more
Came out and did an estimate; were on time. Worked with me on repair within quote window, as I needed to completely empty out the fridge prior to the repair. They also managed to conduct another repair while they were on site, which also helped me out. I really liked that I could simply place the charge on my credit card while they were here and get an emailed receipt.
Description of Work: I needed a dishwasher and a refrigerator repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from LARRY'S APPLIANCE LLC
Thank you for taking the time to write about your service call with our company. I am very pleased everything worked out well for you with our service time and repairs. Thank you for your business. Sheila

jacqueline S.
03/2016
3.0
appliance repair, appliance sales
  + 0 more
They came on a Monday to evaluate our whirlpool washer that was making horrific noises. They were able to diagnosis very quickly and a new drum/bearing had to be ordered. We paid for the part and the service call. The part came in quickly and they came back out on Wednesday. They were unable to perform the repair as the nut could not be removed to replace the drum (not their fault.) They did refund price of the part and we had to purchase a new washer. My complaint lies in the fact they charged us another service fee. I feel that two service fees is poor practice when the repair was unable to be completed. I will not use again, I believe it was poor customer service, though I do recognize they do deserve to be compensated for their time.
Description of Work: Came to evaluate whirlpool washer.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$180

Response from LARRY'S APPLIANCE LLC
I am sorry that the service didn't go as planned, but we only ever charge one service fee.

Heather I.
07/2015
4.0
appliance repair
  + -1 more
After arriving more than an hour after the given time frame, it only took them a few minutes to diagnose and fix my problem. They were very informative.
Description of Work: Fixed lid switch on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$85

Response from LARRY'S APPLIANCE LLC
We were pleased to get your washer back up and running. Thank you for your business. Sorry we were running late. Occasionally that does happen but we strive to always be on time. Thank you again.

Amanda Lynn S.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
06/2015
5.0
appliance repair, appliance sales, dryer vent cleaning
  + 1 more
unknown
Description of Work: Replaced dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark H.
03/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LARRY'S APPLIANCE LLC
Thankyou for taking the time to review our business. We appreciate your business and Thank you for giving us the opportunity to service your appliance.

Larry B.
02/2015
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from LARRY'S APPLIANCE LLC
Was sorry to see the C as a overall grade. Our purpose and commitment to our customers for 30 years has been to keep you as a satisfied customer. Obviously something went wrong. Am sorry you waited 4 months to make the review as well. Might have been something would could have done at the time to keep you as a repeat customer. Thank you for taking the time to make the review and sorry we didn't keep you as a customer

Betty Z.
09/2014
5.0
appliance repair
  + -1 more
r ofLarry's Appliance Repair was recommended to me by the Maytag Company. I called and Jason, the owner, looked up the model number and told me that he could remove the lid switch and direct wire it so it would not keep cutting off. He was going to be in the area in a couple of hours and was able to come to the house and had it repaired in a matter of a couple of minutes. He was courteous, friendly and very efficient. Also, the price was reasonable. I will definitely call him the next time an appliance breaks.
Description of Work: Removed lid switch from washing machine and direct wired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from LARRY'S APPLIANCE LLC
Thank you for taking the time to comment on our service. We appreciate your business and was glad your repair could be completed in a timely fashion. Thank you for your business and placing your trust with our company.

Kathy E.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Jason quickly diagnosed our oven problem on a Saturday and came back out on the following Monday with the replacement part. It was an ignition problem on our twenty year old oven. No problems since then!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from LARRY'S APPLIANCE LLC
Thank you for taking the time to write a review of our business. We thank you for the opportunity to service your appliance and for your continued business. Thank you again for placing your trust in our company.

Sam B.
06/2014
5.0
appliance repair, small appliance repair
  + 0 more
After being JACKDUP by two several local service providers I asked everyone I know when my Ice maker had a problem. This small family-owned business had personal touch but was VERY professional, fair price, and totally worth every dime it took to do the repair. LARRY IS THE BEST COMPANY I HAVE EVER USE. I WILL USE HIM AGAIN FOR MY DRYER.
Description of Work: He fixed my icemaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from LARRY'S APPLIANCE LLC
Thank you for giving us the opportunity to win your trust as a service company. I am very happy to hear we have earned your continued business. Thank you for the compliments. We have worked hard to keep our customers and are always glad to hear they are pleased with us and our service provided. Thank you

Kimberly G.
04/2014
5.0
appliance repair
  + -1 more
After being ripped off by several local service providers I asked everyone I know when my Ice maker had a problem. This small family-owned business had personal touch but was VERY professional, fair price, and totally worth every dime it took to do the repair.
Description of Work: Fix my ice maker on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from LARRY'S APPLIANCE LLC
Thank you for taking the time to write a review. We appreciate your business and were happy to have taken care of your problem. Thank you again for your business.

Lisa W.
01/2014
5.0
appliance repair
  + -1 more
Arrived at the house well within the window of time they were scheduled and were very pleasant and professional. Seemed very knowledgeable and were able to answer several questions I had about my washing machine. Also talked to me about maintenance and another issue I have with my machine that sounds like is an problem with the timer. They called and got some pricing for me on replacing the timer and the hoses on my machine and said if I schedule an appointment with them in the next 7 days, I can save myself the 69.99 service call fee. Overall, very pleased.
Description of Work: Replaced fill valve in washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from LARRY'S APPLIANCE LLC
Thank you [removed member name] for taking the time to give a review for our business. We appreciate your business and your trust you have placed with us. I have always enjoyed sharing my appliance knowledge with my customers.I try to prevent problems for my customers that could be avoided through proper maintenance. Thank you again for your business .

    Contact information

    5219 Monticello Ave PO Box 6423, Williamsburg, VA 23188

    http://www.larrysappliance24hrrepair.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Dryer Vent Cleaning,
    Appliance Repair - Small

    FAQ

    LARRY'S APPLIANCE LLC is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    LARRY'S APPLIANCE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, LARRY'S APPLIANCE LLC does not offer free project estimates.
    No, LARRY'S APPLIANCE LLC does not offer eco-friendly accreditations.
    No, LARRY'S APPLIANCE LLC does not offer a senior discount.
    No, LARRY'S APPLIANCE LLC does not offer emergency services.
    Yes, LARRY'S APPLIANCE LLC offers warranties.
    LARRY'S APPLIANCE LLC offers the following services: Repair all major household appliances...., not small household appliances such as toasters, coffee makers, mixers, vacuums ect

    Contact information

    5219 Monticello Ave PO Box 6423, Williamsburg, VA 23188

    http://www.larrysappliance24hrrepair.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM