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Hea Living

Gas Logs

About us

Williamsburg largest selection of out door patio furniture and gas logs.we service all types of fireplaces We install What we sell.We also sell and install fireplace doors and screens.

Business highlights

16 years of trusted experience

Services we offer

sales and service of fireplaces,gas logs both vented and vent free .


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.7
value
2.3
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

Mike K.
09/2014
1.0
gas logs
  + -1 more
They were supposed to come over and clean and inspect the gas fireplace. No one showed. Then no one responded to three phone calls (got answering machine each time, which switched over to another voice mail). Went to the store the next day and the doors were wide open but no one was home. Finally found a guy having a smoke on a pickup tailgate out back. Came back in and he said somebody was out of town and they had the wrong number so couldn't call me. I asked what number they had. He didn't know. Told him I had provided my number again on my second call. Blank stare. No call, no apology, no show. Total losers. Unprofessional and unbusinesslike.
Description of Work: No show

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lee F.
01/2013
1.0
gas logs
  + -1 more
The service call was scheduled for 12 pm. I called to confirm in the morning. At 12:25 I called the company and was told he would be there in 5 minutes. He arrived at 12:45 and was rude when I told him that I wasn't happy about how late he was. He acted like I was the problem. The service was supposed to take 1 hour and I was quoted $100 as the cost. He had to leave to get supplies he had forgotten and when he returned he walked in the house without knocking. The service ended up taking almost 2 hours and the bill was $141. The logs are working properly and appear to be thoroughly cleaned but it was a horrible experience.
Description of Work: Cleaned gas logs in family room fireplace, checked all connections

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$141

    Contact information

    1470 Quarterpath Rd, Williamsburg, VA 23185

    Healiving.com

    Service hours

    Sunday:
    12:00 PM - 3:00 PM
    Monday:
    10:30 AM - 5:00 PM
    Tuesday:
    10:30 AM - 5:00 PM
    Wednesday:
    10:30 AM - 5:00 PM
    Thursday:
    10:30 AM - 5:00 PM
    Friday:
    10:30 AM - 5:00 PM
    Saturday:
    10:30 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gas Logs

    FAQ

    Hea Living is currently rated 1 overall out of 5.

    Sunday: 12:00 PM - 3:00 PM

    Monday: 10:30 AM - 5:00 PM

    Tuesday: 10:30 AM - 5:00 PM

    Wednesday: 10:30 AM - 5:00 PM

    Thursday: 10:30 AM - 5:00 PM

    Friday: 10:30 AM - 5:00 PM

    Saturday: 10:30 AM - 5:00 PM

    Hea Living accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Hea Living does not offer free project estimates.
    No, Hea Living does not offer eco-friendly accreditations.
    No, Hea Living does not offer a senior discount.
    No, Hea Living does not offer emergency services.
    No, Hea Living does not offer warranties.
    Hea Living offers the following services: sales and service of fireplaces,gas logs both vented and vent free .

    Contact information

    1470 Quarterpath Rd, Williamsburg, VA 23185

    Healiving.com

    Service hours

    Sunday:
    12:00 PM - 3:00 PM
    Monday:
    10:30 AM - 5:00 PM
    Tuesday:
    10:30 AM - 5:00 PM
    Wednesday:
    10:30 AM - 5:00 PM
    Thursday:
    10:30 AM - 5:00 PM
    Friday:
    10:30 AM - 5:00 PM
    Saturday:
    10:30 AM - 5:00 PM