Ms. Dorough at Hathaway was very responsive to my initial quote request and follow up questions. Hathaway’s price quote was the lowest, but I ultimately chose a provider located closer to my house who had reviews here on Angie’s List and in Yelp. Thus, no work was actually performed, so this rating doesn’t reflect quality of work
Description of Work: Quote request for 14KW Generac
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Nancy C.
08/2018
5.0
electrician
+ -1 more
We had a terrible experience with a plumbing company that left us without hot water for over a week. We called Hathaway Electric to come out and diagnose the issue. The same morning they were able to come out to the house and remedy the problem (in under 10 minutes). I would recommend Hathaway Electric and will definitely be using them again in the future.
Description of Work: Electrical - Diagnostic and Breaker Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Francis F.
08/2017
5.0
electrician
+ -1 more
They're very good as well. The technician is extremely qualified, helpful, and friendly.
Description of Work: Our generator maintenance. I have annual service with them. We had them do the maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
alex F.
07/2017
5.0
electrician, generator service
+ 0 more
If there was an A+ rating, we'd give it to them. They went above and beyond and every person, from the owner to office staff to the men who did the installation were professional, friendly, efficient and courteous. It was the hottest day of 2017 (so far!) too and they went above and beyond to provide us with stellar service. We are very happy.
Description of Work: Hathaway installed a generator and new electrical panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lillian G.
05/2017
5.0
electrician
+ -1 more
Perfectly well
Description of Work: I needed an electrical circuit installed so that I could hook up a garbage disposal. Excellent work, and wonderful responsiveness. Would definitely use again and again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES D.
02/2016
5.0
generator service
+ -1 more
they work very professional, punctual, and more. I was very pleased with Hathaway generators.
Description of Work: labor on generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445
James A.
02/2016
3.0
electrician, generator service
+ 0 more
I called and requested a review of the billing as the first payment of $125 had been for nothing and the 2nd visit would not have been necessary if the first man had found the problem. They said they would consider it. THEY DID NOT CALL BACK. So today(12 Feb 2016) I called for an explanation. The owner called back and refused all compromise. I told him it was not good PR and would not be using his firm again
Description of Work: The wall plugs in the family room went out. they came; did something at the fuse board and said "all is well". I paid $125 (he did replace one plug). A few days after, the failure occurred again. I called and a man came out promptly. He found the trouble "it is a short in the wiring to the lampost in the driveway". Some one will come out next week (it was just before Christmas eve). They came out and fixed the problem and charged me another $350.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$475
Nancy N.
02/2016
5.0
electrician, generator service
+ 0 more
unknown
Description of Work: 6 month check of generator they installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sam B.
01/2016
5.0
electrician, generator service
+ 0 more
unknown
Description of Work: Found the problem with a ground fault wire and replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Michael A.
08/2015
5.0
electrician, generator service
+ 0 more
Mr Hathaway came out for the initial inspection and quote. He got back to me the next day with a proposal which was great. The office staff was helpful, and when I had a question on the switches I got one of their installers on the phone to walk thru the types of switches available. Work set up and completed as promised, with no issues. Had one person most of the day and second person came out to help with the heavy stuff. So far it's worked as planned. Very happy with price, service, and performance
Description of Work: install whole house generator and intelligent load center automatic transfer switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,600
TERRY H.
02/2015
5.0
electrician, generator service
+ 0 more
unknown
Description of Work: No lights on house generator - they determined it was a fuse and replaced it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Judy F.
09/2014
5.0
generator service, electrician
+ 0 more
unknown
Description of Work: Repair outlets and underground wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David I.
08/2014
5.0
generator service
+ -1 more
We had Hathaway Electric install a whole home generator. The install went well - they were on time and did exactly what they promised. There were some issues with the new technology but they kept us informed and everything turned out in the end. I would use Hathaway again for any electrical need.
Description of Work: Install whole home generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Edward B.
07/2014
5.0
electrician
+ -1 more
Showed up a few minutes early, worked in the rain (had a big umbrella with him), explained what he was doing and what I should do myself later.
Description of Work: PM for standby generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Richard D.
04/2014
5.0
electrician, generator service
+ 0 more
.
Description of Work: Semi annual service on my whole house generator. Professional and thorough. Glad I purchased my Kohler generator from Hathaway. Steve and staff are great. Excellent prices and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Richard D.
04/2014
5.0
generator service
+ -1 more
Installation crew were prompt and efficient. They handled all permits and finished on time. Very professional and Steve Hathaway came out to inspect the installation. No glitches and the price of the product was much better than the competitors. Very pleased in the whole process. .
Description of Work: Installed 20KW external whole house generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
James H.
03/2014
5.0
generator service
+ -1 more
Prompt and professional. Power has not gone off since the generator was installed, so I don't know yet how it will respond to an outage, but the generator comes on and runs for 20 minutes every 2 weeks as programmed. Less noisy than I expected. Not so great a job repairing the sheet rock in the garage. Employees were here all day doing the installation and really seemed to know their business. Nice office staff.
Description of Work: Installed 20 KW Kohler generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,840
Harrie C.
02/2014
5.0
generator service
+ -1 more
We have been pleased with the purchase, installation, service. We are glad that we made the decision to buy. |The company has been very reliable. The Kohler generator was delivered and installed with a bent hinge or hinges to the lid, making closure and locking difficult. However, Hathaway was persistent in resolving to our satisfaction by obtaining and inserting new parts--no charge, of course. They have been comprehensive in instruction and attention to detail. We plan to use them on ongoing basis for periodic service and any necessary trouble-shooting or repairs.
Description of Work: We purchased a whole home generator from this firm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Hathaway Electric Inc
Thank you so much for the kind words and encouragement. We strive to provide superior customer service and we are happy to know that we lived up to your expectations.
Thomas C.
02/2014
5.0
generator service
+ -1 more
They were there on time - actually able to meet us earlier, but called first. The technician was friendly, courteous and efficient. He quickly diagnosed and fixed the problem.
Description of Work: Replaced bad ground fault breaker in the main panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Hathaway Electric Inc
Thank you! We are always happy to be of service and am glad that you were satisfied with the service we provided.
Dick W.
12/2012
5.0
electrician, generator service
+ 0 more
They are outstanding, locally owned and are prompt. Their prices are reasonable and they are reliable. I would highly recommend them.
Description of Work: I have been using them for 10 years. They installed a new generator and they do our electrical work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Generator,
Electrical,
Landscaping
FAQ
Hathaway Electric Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Hathaway Electric Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Hathaway Electric Inc offers free project estimates.
No, Hathaway Electric Inc does not offer eco-friendly accreditations.
No, Hathaway Electric Inc does not offer a senior discount.
No, Hathaway Electric Inc does not offer emergency services.
No, Hathaway Electric Inc does not offer warranties.
Hathaway Electric Inc offers the following services: ales, Repair, & Installation - Home Standby Generators. Residential Electrical, Some Commercial Electrical