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Conscientious Carpet Care

Carpet Cleaning, Floor Cleaning and Waxing, House Cleaning,

About us

Small business, less than 10 employees, owned by same individual for 40 years serving Williamsburg and surrounding areas. Payment for services, other than emergency water/sewage damage are expected at time of service.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning of carpet, rugs, tile floors, hardwood floors & furniture upholstery. Textile cleaner. Water restorer. Water damage restoration. Odor control. CPT repair & reinstallation. Hanging drapes in homes, theaters & offices.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.842 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 42 reviews

Gerard D.
01/2022
2.0
carpet cleaners
  + -1 more
The carpet was thoroughly cleaned and all dirt/stains were removed. However, it took two months to clean the carpet and far more of my time than I had wanted to spend checking on it and trying to pick it up. After three weeks I called to inquire and was told that they had "started" cleaning but hadn't finished. No problem. A couple or three weeks later when I called (no calls from them in the meantime), I was told they couldn't find it but would search and get back to me. The following day they called to say they found it, shortly before they took several days off for the Christmas holiday (no objections). I then had to go to their shop three separate times during published open hours after the New Year before I found someone there. This service is far more trouble to deal with than the value they provide.
Description of Work: cleaning of a Persian carpet about 5'x7'

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$150

Samuel T.
09/2017
4.0
carpet cleaners
  + -1 more
It was okay. It took probably an hour and a half to two hours depending on what they do.
Description of Work: They scrubbed and cleaned the carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen K.
08/2017
5.0
carpet cleaners
  + -1 more
I bought my condo in 2006 and hadn't had my carpet cleaned until today. It isn't expensive carpeting and I asked for an honest opinion if I should clean or replace at the estimate. Cleaning was recommended and, as the price was very reasonable, I scheduled the cleaning for today. Tia and Desiree arrived promptly and did an amazing job. There are a few small furniture stains that I knew would be impossible to remove and Tia agreed. But spots in heavy traffic areas are gone. The stairs had looked quite worn but now do not look worn down at all. They even left a complimentary bottle of Spot Out (with lifetime replacement)! I will definitely call them back in the recommended 18 month-2 year interval.
Description of Work: Condo carpet cleaning-2 bedrooms, office, living room, dining room, hallway, 12 stairs and a landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sherron H.
06/2017
5.0
carpet cleaners
  + -1 more
Conscientious is very good. We need to call them back in. We've had other people that weren't as good. They may have been cheaper, but they were not as good. I just know it was a pretty good price. It was a little bit more than the others but for the quality it was really worth it.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
02/2017
5.0
carpet cleaners
  + -1 more
They were good. Our rugs were a mess.
Description of Work: They cleaned the carpet in the bedrooms upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane B.
02/2017
5.0
carpet cleaners
  + -1 more
They don't do spot cleaning, they charge for wall to wall. So in our living room, we would have the rug cleaned in our living room. We just had them clean an area or so. I think it's the best one we have had so far. The price was reasonable, it wasn't as outrageous as I remember. We have used them several times.
Description of Work: We had them spot clean the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gale M.
12/2016
5.0
carpet cleaners
  + -1 more
Amazingly punctual! "Btn 1 & 4 pm," They were in my drive AT 1. I can highly recommend them.
Description of Work: 3 oriental carpets taken in and cleaned and replaced. They even swapped carpets fro the LR to the DR, even tho one of them was NOT being cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth G.
11/2016
5.0
carpet cleaners
  + -1 more
I think they are a good company.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They've done work for me on-site, and I've also dropped off carpets for cleaning. They're realistic about their timetable for getting work done. They're professional, competent, and congenial.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rod S.
07/2015
5.0
carpet cleaners
  + -1 more
The arrived on time, confirmed the area I wanted cleaned and explained how they were going to do it. They set up while I was answering their questions. And once the preliminaries were done, they started cleaning. It took a very short time, before I knew it I was signing the closing papers and smelling a clean carpet.
Description of Work: Cleaned & deidoried my hall carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Conscientious Carpet Care
Thank you, sir! We so appreciate your confidence in Conscientious Carpet Care! Until next time...

rick B.
01/2015
5.0
carpet cleaners
  + -1 more
Showed up on time. Accommodated our schedule and we greatly appreciated that. We have used them many times over the past several years, great work.
Description of Work: Cleaned all carpets at end of tenant's lease.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ryan R.
12/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The carpets were deep cleaned. After the treatment the carpets looked like new with no evidence of prior pet hair contamination.
Description of Work: Clean Home Carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

BILL B.
11/2014
5.0
carpet cleaners
  + -1 more
Everything looked great after they were finished.
Description of Work: Steam cleaned all of the furniture in our house and cleaned all of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Sandra W.
09/2014
5.0
carpet cleaners
  + -1 more
Very professional all the way from their responsiveness to my first call and making an appointment, to reminders, and the day of service. The team that cleaned our carpets was efficient and very knowledgeable. We would use this company again.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janice P.
03/2014
5.0
carpet cleaners
  + -1 more
Everything went well. The cost was a little higher than expected, but the results were worth it.
Description of Work: I brought in 2 area rugs. They were wonderful. They examined both with me. We discussed an issue with one of the rugs that had some spotting on the light background. They explained it as dye coming up from the layers of yarn. They would do their best. And, they did. Both rugs look great. I was very happy with the results. It is family run. Everyone was very knowledgeable and easy to work with. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lyman H.
12/2013
5.0
floor cleaning
  + -1 more
The owner of the business inspected the areas to be cleaned and provided a written estimate. After explaining that I had a limited window of time available to complete the job, he called his office and scheduled the job. The crew, Michael and John, arrived several days later, on time, were very courteous, reviewed the schedule work, explained how they were going to proceed, then did it. Their attitude and attention to detail inspired confidence; traits that are often lacking with some service providers. They worked quickly and efficiently and the floors were restored to better than original luster. I was very satisfied with their work and would highly recommend Conscientious Carpet to anyone seeking professional work at a reasonable price.
Description of Work: Cleaned and polished hard wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Conscientious Carpet Care
Thank you for your very kind words, Mr. [member name removed]. Its a pleasure doing business with you and we so appreciate your taking the time to post on Angie's List. See you next time!

Ruth G.
09/2013
5.0
carpet cleaners
  + -1 more
Mailed a postcard reminder, reminded me the day before. Absolutely on time, did a terrific job on my carpets. Got out some stains that I had tried to remove three times with a home carpet cleaner.
Description of Work: Cleaned carpet in two rooms, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzanne C.
06/2013
5.0
carpet cleaners
  + -1 more
I am more than pleased. My dhurries are off white with pastel colors, and it had been 13 years since they were cleaned. They look fabulous. Tia, Lynne, Ashley, and Steve deliverd the rugs, spent the extra time to smooth them from middle, made sure they were positioned correctly, and even took the extra effort to get one positioned slightly under a heavy piano. They were friendly, professional, proud of their work, and took the extra effort to make sure I was happy. I WILL call them again, and recommend them without any hesitation. Thanks to all at this wonderful business.
Description of Work: Cleaned carpet in three rooms; picked up cleaned, and delivered two large dhurrie rugs on both sides, a wool 5 x 7 pile rug, and two wool hand hooked rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Conscientious Carpet Care
Thank you, [edited out member name]...we're thrilled that you are pleased with our cleaning services, it's a pleasure caring for your home furnishings.

Hollis T.
03/2013
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
This company was recommended by our realtor. My husband and I purchased a new home and wanted the carpets and hardwood floors cleaned before moving in. We contacted Conscientious Carpet Care. They were very responsive and Christina and Tia came to our home the day after closing to do the carpets and Mike did the hardwood floors while the house was empty. We were very pleased with the work they did and once our furniture arrived 2 weeks later, we had them back to clean the upholstery on 3 love seats and 2 chairs. Lynne the cleaning technician and her daughter Ashley did a amazing job. My furniture hasn't looked this good since I bought it. CCC also cleans oriental carpets as well and do a really fine job. We would highly recommend this company for the friendly and professional way they conduct business. Thank you Shelly, Jennifer, Christina, Tia, Lynne and Ashley.
Description of Work: Carpets, hardwood floors cleaned and buffed, upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Conscientious Carpet Care
Thank you ...proud that you are happy with the service you received from Conscientious Carpet Care and, again, welcome to Williamsburg!

Judy O.
12/2012
5.0
carpet cleaners
  + -1 more
The job was done in a professional manner. Everything was left clean and tidy.
Description of Work: Mom and daughter team showed up as scheduled. I called the office prior to the girls coming out to make sure I had the price down that I had to pay for cleaning just the carpets and not to include the couch and chair in the living room. It was quoted to me for $246.00. When the girls showed up they wanted to measure the back two smaller rooms. I didn't know that the $246.00 quoted didn't cover those two rooms. I was given a price of $399.00 to do all the carpets in the house. I couldn't swing that so all the carpets were cleaned except the masterbedroom which brought the total to $248. and some pennies. The girls got their equipement brought in and began the work. My husband and I had done all the vacuuming and moving of the furnitre so all they had to do was clean. The furniture on the floor was lifted and pieces of plastic or foam was placed under the legs. They were here about an hour and a half. Everything was left clean and tidy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$249

Response from Conscientious Carpet Care
Thank you, we appreciate your feedback. Very happy that you are pleased with the cleaning services of Conscientious Carpet Care!

Michael M.
10/2012
5.0
carpet cleaners
  + -1 more
Very professional, worked hard to get out stains that I thought were hopeless. It was a mother-daughter team, and they were both efficienct and effective.
Description of Work: Cleaned all of our carpets, including the steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Janet O.
02/2012
4.0
floor cleaning
  + -1 more
They are a reputed company. They cleaned up very well.
Description of Work: I use Conscientious Carpet Care for carpet cleaning. They were here in August to refinish my wood floors.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD Z.
12/2011
5.0
carpet cleaners
  + -1 more
The company representative did what they said they would do in their estimate very well. ,
Description of Work: two rooms, hallway + were power cleaned. A liquid soap type was sprayed over all the surface to be cleaned. This was followed by a high pressure steam/hot water wand which with some work removed nearly all stains.Furniture was moved when necessary and replaced to their original placement. Styrofoam squares were placed underneath heavy objects to allow for drying. Clear plastic squares were placed beneath all furniture legs to prevent rust from forming. The whole operation took only two hours leaving a pleasant scent through out the house. It was amazing to see the original color of the carpeting reappear after cleaning.These folks know how to clean carpeting without a doubt in my mind. Goood work,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Susan K.
02/2011
5.0
carpet cleaners
  + -1 more
I spent $255 on that work. The carpets are clean. The people who do it are very nice and professional. I like their attitude. They want to do the best for me. They are very accommodating. If I have a specific spot I want cleaned, they will do it.
Description of Work: I used Conscientious Carpet Care for carpet cleaning services. The last time I used them was last Wednesday. I have used them earlier and I usually use them once every 6 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cheryl L.
01/2010
5.0
carpet cleaners
  + -1 more
Awesome! We weren't sure who to choose but these professionals did a great job. We never felt pressured. The cost quoted on the phone was what it turned out to be in the end. They did a great job fitting us in at a busy time of year, arrived early, addressing all our stains/etc., left a beautiful carpet and completely satisfied customer! We will be calling them again...
Description of Work: Whole house cleaned, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

PO Box 1841, Williamsburg, VA 23187

www.conscientiouscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Upholstery Cleaning,
Upholstering,
Water & Smoke Damage

FAQ

Conscientious Carpet Care is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Conscientious Carpet Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Conscientious Carpet Care offers free project estimates.
No, Conscientious Carpet Care does not offer eco-friendly accreditations.
No, Conscientious Carpet Care does not offer a senior discount.
Yes, Conscientious Carpet Care offers emergency services.
Yes, Conscientious Carpet Care offers warranties.
Conscientious Carpet Care offers the following services: Cleaning of carpet, rugs, tile floors, hardwood floors & furniture upholstery. Textile cleaner. Water restorer. Water damage restoration. Odor control. CPT repair & reinstallation. Hanging drapes in homes, theaters & offices.
Ask for details.

Contact information

PO Box 1841, Williamsburg, VA 23187

www.conscientiouscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed