Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Ace Chimney Sweep

Chimney Sweep, Chimney Repair, Dryer Vent Cleaning,

About us

We are a specialty service company based out of Williamsburg, VA and serve the greater Peninsula areas. Our company provides a wide range of services from multi-level chimney inspections and cleanings to complete chimney rebuilds as well as other home services. We provide our clients with industry leading products and services at the most affordable prices in Hampton Roads. Serving Hampton Roads over the last 16 years has given us the knowledge and understanding of various chimney systems and issues that are prominent throughout our region. Whatever your chimney or home needs may be Ace Chimney Sweep is there for you. Our services include: • Multi-Level Chimney Inspections • Chimney Cleaning • Chimney Caps and Repairs • Dryer Vent Cleaning and Repairs • Masonry Repair • Pressure Washing • Window Washing • Roof Washing • Waterproofing For additional information about the services we provide and testimonials about our company, please visit our website at www.acechimneyva.com. If you would like to schedule an appointment or discuss a certain project, please feel free to contact us. Thank you for your time and we look forward to the opportunity to work with you. Additional service area: Suffolk & Virginia Beach.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

Chimneys - cleaning, repairs, caps, liner installations. Masonry repair. Animal removal. Dryer vent cleaning, repair, alteration and installation. Waterproofing. Pressure Washing. Roof Washing. Window Washing.

Services we don't offer

false

Amenities

Warranties
Yes
Senior Discount

10.00



Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 126-150 of 512 reviews

Dan A.
03/2014
5.0
chimney sweep
  + -1 more
Everything perfect and plan to use them again shortly.
Description of Work: They cleaned the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

H.
03/2014
3.0
chimney sweep, air duct cleaning
  + 0 more
Not good, they told me I needed work done, which was false.
Description of Work: Partial duct cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$69

Christine L.
03/2014
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Great Service! I would definitely recommend for anyone looking for a fireplace inspection/cleaning. Arrived on time, courteous, and professional. He was straight-forward with me about every aspect of my fireplace and explained everything he found. He even brought a cover to ensure any chimney dust did not get on my carpet. I will absolutely be using Ace Chimney Sweep again!
Description of Work: Fireplace, chimney, and flue inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Marshall B.
03/2014
5.0
chimney sweep, chimney repair
  + 0 more
This is the second time that we have used Ace Chimney Sweep. We were highly satisfied the first time and were just as happy this time. They were very flexible in providing a time for the service which was great for us. I have to admit, our firebox was full of ash and we were concerned about having the service done because we thought that it would be so dirty. We had scheduled the service for the same day as the house cleaners, so it was more of a challenge. But Ryan did a great job keeping it contained and you would never know that he had done the service. We are very happy with Ace and we will be calling them next year!
Description of Work: Cleaned and inspected firebox and chimney. (Big Deal coupon)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

JANICE D.
03/2014
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
It went very well. Ryan was prompt, professional and efficient. He inspected the chimney, firebox, gave an estimate of what was needed and set up a time to complet the job, which was today. He came to the house on time, did a great job and left the house clean. I absolutely would recommend Ace Chimney Sweep A+++ I would also hire him again.
Description of Work: Cleaned the chimney, fixed chimney crown, installed a cap, fixed the firebox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lisa E.
03/2014
1.0
chimney sweep
  + -1 more
They never called and they did not respond. They will not return any of my calls. I am going to just get a refund for the deal.
Description of Work: It was a Big Deal for $69 Chimney Sweep and Safety Inspection.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Victor P.
03/2014
4.0
chimney sweep
  + -1 more
The work itself was good it just took forever to get it done.
Description of Work: I had purchased this for a friend prior to the cold season started in December, I didn't get a response until I logged back into Angie's List to find out they do not contact via your message system. After that mess it took another few weeks for the company and the friend to set up a date of service. Then the initial scheduled date had to change because of conflicts in their schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$72

Nell or Bob B.
03/2014
5.0
chimney sweep
  + -1 more
It went fine. No problems. Inspected chimney, cleaned chimney, installed chimney cap. They placed tarp in front of fireplace to keep area clean and soot free.
Description of Work: Cleaned chimney and installed chimney cap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine K.
03/2014
5.0
chimney sweep, masonry, chimney repair
  + 1 more
It turned out fantastic. The prices were very reasonable and they were very clear. I had no problems with the repairs that were needed. They did a good job. They worked very hard and efficiently. They got the job done in a timely manner. They sent 2 people out to do the job. They got the job done in about 7 hours. I would recommend them to others.
Description of Work: It was a Big Deal for $77 Chimney Sweep and Safety Inspection. They also fixed some loose bricks and replaced the lining. They also sealed up a separation from the hearth and the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Judy S.
03/2014
5.0
chimney caps, chimney repair
  + 0 more
Ryan was very professional, prompt and pleasant. We set an appointment for 4 working days in the future. Within 10 minutes of arrival, the new chimney cap was installed. He said there was water damage to our chimney crown, took pictures, and gave an estimate for repair. I'd definitely use them in the future.
Description of Work: Installed chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

david S.
03/2014
5.0
chimney sweep, chimney caps
  + 0 more
Outstanding work and value by Ace Chimney Sweep
Description of Work: This was a follow on appointment after their $77 chimney cleaning special. I had the chimney cap strengthened and reinforced and the chimney base sanded and repainted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ione R.
03/2014
5.0
chimney sweep
  + -1 more
It went very well. I looked on the list and I called and I think they were the ones that could come quicker. I saw that they had an A rating on the list. The guy who came was just really friendly. They were on time. It didn't take long.
Description of Work: I used the services of Ace Chimney Sweep. I had the chimney cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Gordon & Loukia B.
03/2014
5.0
chimney sweep
  + -1 more
Very courteous and professional. Arrived just a few minutes before schedule, explained briefly what he'd be doing, performed his work with an assistant, and informed me of a few repairs that I might need to the flue and the chimney cap. I declined the additional service, he thanked me for the business, and left. Very good impression of these guys. I'd definitely use them again, and will in fact on another house we own in the area.
Description of Work: Cleaned the chimney and suggested replacement of flue and chimney caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Marsha B.
03/2014
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Ryan was personable, professional, just a pure delight to have here. He took care of everything that needed doing. This chimney was a mess, and he caught a few things that also needed to be taken care of at a later date. I cannot stress to you enough how well he did his job, how wonderful his personality is, and what a pleasure it was to have him out here. I would highly recommend him to anyone who needs either their chimney cleaned, or some additional repair work done, as in our case. Trustworthy, hardworking, knows what he's doing....what in the world more could you ask for? He was on time, called ahead to make sure it was still a good time for me, and solved my problem so my house was safe. I will definitely use him again, and I recommend you do the same.
Description of Work: This guy was awesome. He got back to me IMMEDIATELY, which was a big deal since my hubby had previously decided to light a fire in our fireplace and nearly burned down the entire HOUSE. So we needed the chimney cleaned very badly, but I also needed to know why we had so much smoke coming into the house. He examined everything in great detail and found a few problems, such as the worn-away masonry around the chimney cap, and the hole in the same masonry right around the front grill and gave me quotes to fix both. I have to say, those quotes were incredibly fair. That right...I said FAIR. He probably could have charged more, since it was obvious how appalled I was, but that's not who this guy is...he's doing what he does because he loves his job, and he's a people person, and he's great at both! Can't get much better than that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tara C.
03/2014
1.0
chimney repair
  + -1 more
After two attempts, this provider never returned my phone calls.
Description of Work: After two attempts, this provider never returned my phone calls.

Rating CategoryRating out of 5
responsiveness
1.0


Sharon H.
03/2014
5.0
dryer vent cleaning
  + -1 more
They were wonderful. Everyone did a good job and they traveled a distance for the service. I have no complaints.
Description of Work: We purchased a Big Deal for $64 for dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Toya L.
03/2014
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Ryan and his associate were on time for the appointment which was EXCELLENT!! He was very patient and assisted me with the knowledge and information I needed to know as new homebuyer concerning lighting the fireplace, the pilot light, operating the gas, etc. He also provided pictures of the chase cover as well as an estimate to get it replaced. I am definitely going to follow back up with Ryan on this work in the very near future.
Description of Work: *Assessed chase cover on top of roof *Swept chimney & inspected *provided lighting and maintenance instructions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca F.
03/2014
1.0
chimney sweep
  + -1 more
Despite a number of phone calls to the business I got no response. I also attempted to have him contacted by Angie's List staff with no result. It has now been 3 months and Angie's List is refunding the price paid.
Description of Work: I purchased a deal through Angie's List to have my chimney cleaned.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$77

Dena F.
03/2014
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
He was extremely polite and on time. I have recommended them to other friends and they said the same thing. They will remain my chimney sweepers..... Highly recommend using them.
Description of Work: Inspected 2 fireplaces, cleaned 1 and installed 3 chimney caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcus B.
03/2014
5.0
chimney sweep
  + -1 more
That went well. They were quick, efficient and thorough. 2 technicians came out and it took them about 45 minutes. Their clean-up was good too; They cleaned the chimney and cleaned up what they had to clean up.
Description of Work: I purchased a Big Deal from this company for: $77 for chimney sweep and safety inspection.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Jeffrey M.
03/2014
5.0
chimney sweep, chimney repair
  + 0 more
Fantastic! Ryan was very communicative, and was very flexible with the scheduling. They showed up promptly and the job was complete in 20 minutes! They even inspected the chimney cap as well! Would definitely hire again!
Description of Work: Inspected and cleaned my chimney and flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Julianne G.
03/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were fantastic. Their price was right. They got here on time. They did a very thorough job. We are required every year to get our dryer vents cleaned and I have had various companies come out over the years, plus doing it myself, and no one including me has cleaned it like they did. I do not know how they got this clod of wet lint out of this thing and my dryer time is way shorter now and I would definitely have them back every year. They were cheaper than anybody else. These two guys came and they just did an awesome job. I have a 50 feet dryer vent; it goes the full length of my house. It used to take me an hour and a half to dry all the clothes most of the time, but after they came I was drying clothes in like 50 to 60 minutes.
Description of Work: Ace Chimney Sweep did dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ted C.
02/2014
5.0
chimney sweep, chimney caps
  + 0 more
Found a problem that we had not been aware and came up with a reasonable fix and offered advice. I will have them service my chimney again.
Description of Work: Cleaned & inspected the firebox, chimney & cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Larry K.
02/2014
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
They were on time,finished the job in less time than was expected, and did everything very professionally.
Description of Work: Cleaned the chimney and fireplace, inspected the chimney for safety, and installed a chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Christopher F.
02/2014
1.0
chimney sweep
  + -1 more
They were very poor with regard to responding and follow up and they did not show up to perform the service at the agreed time. It has led my wife to cancel our Angie's List subscription & never buy a service from them again. It is a very unfortunate circumstance.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$72

Response from Ace Chimney Sweep
Sorry to hear you were unhappy with your experience with our company. Your appointment was on an afternoon when we had inclement weather coming in. Our technicians tried to call with no response and decided to head by your property 30 mins early in hopes to still get it completed for you. They were trying to beat the incoming snow storm, and from talking with him it had already started to snow at that point. We rescheduled at our first available and now we have an "F" rating that we don't deserve. Thanks.

Contact information

117 Deerwood Dr., Williamsburg, VA 23188

http://www.acechimneyva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Dryer Vent Cleaning,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Gutter Cleaning,
Animal Removal,
Holiday Decorating

FAQ

Ace Chimney Sweep is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Ace Chimney Sweep accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, Ace Chimney Sweep does not offer free project estimates.
Yes, Ace Chimney Sweep offers eco-friendly accreditations.
No, Ace Chimney Sweep does not offer a senior discount.
No, Ace Chimney Sweep does not offer emergency services.
Yes, Ace Chimney Sweep offers warranties.
Ace Chimney Sweep offers the following services: Chimneys - cleaning, repairs, caps, liner installations. Masonry repair. Animal removal. Dryer vent cleaning, repair, alteration and installation. Waterproofing. Pressure Washing. Roof Washing. Window Washing.
false

Contact information

117 Deerwood Dr., Williamsburg, VA 23188

http://www.acechimneyva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM