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Ace Chimney Sweep

Chimney Sweep, Chimney Repair, Dryer Vent Cleaning,

About us

We are a specialty service company based out of Williamsburg, VA and serve the greater Peninsula areas. Our company provides a wide range of services from multi-level chimney inspections and cleanings to complete chimney rebuilds as well as other home services. We provide our clients with industry leading products and services at the most affordable prices in Hampton Roads. Serving Hampton Roads over the last 16 years has given us the knowledge and understanding of various chimney systems and issues that are prominent throughout our region. Whatever your chimney or home needs may be Ace Chimney Sweep is there for you. Our services include: • Multi-Level Chimney Inspections • Chimney Cleaning • Chimney Caps and Repairs • Dryer Vent Cleaning and Repairs • Masonry Repair • Pressure Washing • Window Washing • Roof Washing • Waterproofing For additional information about the services we provide and testimonials about our company, please visit our website at www.acechimneyva.com. If you would like to schedule an appointment or discuss a certain project, please feel free to contact us. Thank you for your time and we look forward to the opportunity to work with you. Additional service area: Suffolk & Virginia Beach.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

Chimneys - cleaning, repairs, caps, liner installations. Masonry repair. Animal removal. Dryer vent cleaning, repair, alteration and installation. Waterproofing. Pressure Washing. Roof Washing. Window Washing.

Services we don't offer

false

Amenities

Warranties
Yes
Senior Discount

10.00



Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 501-512 of 512 reviews

STERLING C.
12/2012
5.0
chimney sweep, chimney repair
  + 0 more
Excellent.
Description of Work: Showed up on time and did a good job. Also identified several cracks in bottom of fireplace insert firebox which he fixed for a reasonable cost while he was there. I would use this person again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Eileen E.
12/2012
5.0
chimney sweep
  + -1 more
See note above.
Description of Work: Ryan WIlson (owner) was very professional and polite and thorough. He inspected the chimney, recommended preventative maintenance and did an all around excellent job. As a Real Estate agent I am often in need of a professional to clean and evaluate a chimney - I will be sure to recommend Ace Chimney Sweep to my clients. Thanks for the opportunity to endorse a true professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Patricia A.
12/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The Company came promptly at appointment time. Cleaned my chimney thoroughly. He took great care in keeping everything neat and clean. Did a complete inspection and provided me the results of the inspection. Very respectful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marshall B.
11/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Excellent communications and professional work. I purchased a special discount package for a chimney cleaning through Angie's list. After i made the purchase, i looked at the other services Ace Chimney offered and when Ryan contacted me, I also requested a dryer vent cleaning and gutter cleaning. I had to reschedule a couple of times due to travel, but they were very flexible. Ryan showed up when he said he would and got right to work. They performed the chimney cleaning and inspection and cleaned up very well after finishing. Then they started into the dryer vent. I have a very unique arrangement for the dryer vent that Makes it a very long run, but Ryan had the equipment necessary to perform the job. I didn't watch the work, but I could tell by listening that they made great progress. He said it was the dirtiest he'd seen in a long time (doesn't surprise me) and he said we should see a big difference. Next, they went onto the gutters. I have gutter guards in place, so I was not certain that they needed cleaning. The fact that I had gutter guards didn't phase them at all. After they spot checked a few, they determined that they did not need cleaning, that they only had some pine needless sticking out of them. I appreciate it that they told me and stopped working rather than continue to go through the motions and charge me. I highly recommend Ace Chimney. They are honest, hard working guys that perform quality work.
Rating CategoryRating out of 5
Yes, I recommend this pro

HARRY S.
10/2012
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: swept all of inside firebox, inspected chimney. Offered suggestions on how to make chimney more water resistant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Thomas C.
10/2012
1.0
chimney sweep
  + -1 more
Terrible! Terrible!!
Description of Work: Called, left message on phone recording of Ace Chimney Sweep 21 Oct 2012 that had paid $64.00 (gave payment number from Anjie's list). I was suppose to call them to set up appointment for services (already paid). However, Ace Chimney made no effort to try and contact me. It's been a week with no service except cashing my credit card. As a result request an immediate refund of my $64.00 and recommend to everyone that if a business is too busy to call you back, they are most likly to be too busy to do any good work. This is a clear indication of a pooly and unconcerned attitude from a business that otherwise looks good on paper. Thanks

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$64

Response from Ace Chimney Sweep
I am very sorry you feel neglected by my company. Had I received your message I would have called you back immediately, I don't know what happened there as I do not have it. As you can tell from other reviews I am very diligent about scheduling with my customers in a timely manner and maintaining a good class of work. Despite your very negative review I would still like to work with you and hopefully turn that around. I apologize for any inconvenience caused.

Linda K.
10/2012
5.0
chimney sweep, fireplaces
  + 0 more
.
Description of Work: Fireplace/Chimney inspection and cleaning. Replace fireplace screen. New crown and cap on chimney. Ryan and crew were very helpful and professional. I recommend Ace Chimney Sweep.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$689

Mark F.
10/2012
5.0
chimney sweep, masonry, fireplaces
  + 1 more
very satisfied
Description of Work: chimney sweep, inspection, repair crack in fireplace wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Beth J.
10/2012
5.0
chimney sweep, chimney caps
  + 0 more
unknown
Description of Work: Ace Chimney Sweep owner, Ryan Wilson, was wonderful to work with from beginning to end. He contacted me immediately and set up an appointment that worked for both of us. He and his assistant, Travis, arrived on time, completed the cleaning quickly and efficiently, and meticulously cleaned up afterwards. He also went on the roof and checked the chimney cap. I would recommend him with no reservations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
10/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Ryan provided excellent service. They were on time, clean and tidy. They also added a cap to the chimney during the visit. A first class company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy K.
10/2012
5.0
chimney sweep, chimney repair, dryer vent cleaning
  + 1 more
As stated above.
Description of Work: Used an Angie's List coupon for the chimney sweep for ~$54. Was so pleased with their professionalism that I asked if they would also do a dryer vent cleaning for their full price ~$89. They were knowledgeable and I truly believe they were not lying as many would to get more services. Nonetheless, I trusted their assessment on my house and intend to use them in the future for some needed chimney repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Carmen J.
10/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I was very impressed and extremely satisfied with the company's service, from start to finish. Ryan (owner) was on time, explained what he would be doing and left the place spotless after they finished. He was also able to perform an add-on service (bought and installed a flue cap) while he was there and at a reasonable price. I will absolutely use Ace Chimney Sweep again!
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

117 Deerwood Dr., Williamsburg, VA 23188

http://www.acechimneyva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Dryer Vent Cleaning,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Gutter Cleaning,
Animal Removal,
Holiday Decorating

FAQ

Ace Chimney Sweep is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Ace Chimney Sweep accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, Ace Chimney Sweep does not offer free project estimates.
Yes, Ace Chimney Sweep offers eco-friendly accreditations.
No, Ace Chimney Sweep does not offer a senior discount.
No, Ace Chimney Sweep does not offer emergency services.
Yes, Ace Chimney Sweep offers warranties.
Ace Chimney Sweep offers the following services: Chimneys - cleaning, repairs, caps, liner installations. Masonry repair. Animal removal. Dryer vent cleaning, repair, alteration and installation. Waterproofing. Pressure Washing. Roof Washing. Window Washing.
false

Contact information

117 Deerwood Dr., Williamsburg, VA 23188

http://www.acechimneyva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM