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NORTHERN NECK MECHANICAL INC

Plumbing, Heating and Air Conditioning

About us

Heating, Air Conditioning, and Ventilation

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Sales, Service, Annual Maint.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
4.0
responsiveness
3.5
punctuality
3.0
Showing 1-2 of 2 reviews

JACQUELINE K.
02/2015
5.0
plumbing
  + -1 more
We had an amazing experience the morning of the big snowstorm. My husband heard the furnace fan seize up and quit working at 3:30 a.m. He called Northern Neck's repair number, expecting to connect to an answering machine. But the call was answered by a real person! The fan was replaced and working by the time I woke up at 7:30. I never saw the repair person. I call that really excellent customer service. Our old system was installed by Northern Neck Mechanical in 1995 and we have only needed two service calls in all that time. Both were handled with efficiency and economy. We have not yet received the statement for this service call, but our experience in the past with this company has been exemplary and reasonably priced.
Description of Work: Replaced furnace fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NORTHERN NECK MECHANICAL INC
Thank you, for your kind words! Not only do we offer 24 hour emergency service, but we offer same day service in most circumstances. During this particularly difficult winter that we just endured, our friends and neighbors relied on us to keep them warm in their homes so they would not have to travel on the icy roads to seek other lodging. And this is what we do...we don't simply fix equipment. Because our "customers" are far more...they are our friends, neighbors, folks we meet at the market or a restaurant. So we take a special interest in their safety and comfort. As a Trane Comfort Specialist, we guarantee 100% satisfaction, and we're very happy that we were able to deliver that for you.

Jerry T.
08/2011
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
Was a new house so the poor quality of work was done before we bought it but it was hardd getting them back to try and fix things. Finally just had another contractor come in and do the repairs rather than fiddle with these people and keep paying service fees and for parts they say were not covered.
Description of Work: Bought new house in upper middle class neighborhod (Hills Quarters) and Northern Neck Mechanical had done most of the service in this development and in my new home. Toilets had to be replaced (3), would not flush, one had been installed without the wax seal being installed. Whirlpool tub was installed and tile installed around same with the pump not plugged in. Many problems with the two A/C Heat Pumps, upstairs unit was not large enough to cool the area it was intended for and the downstairs unit sounded like a thrashing machine each time it started. They worked on it several times under warranty but I still had to pay for the "service call" at about $85.00 a pop!! Most of their work has been repaired now by another good contractor thank the lord.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$500

Response from NORTHERN NECK MECHANICAL INC
work was done according to spec.

    Contact information

    230 SANDLIN DR, White Stone, VA 22578

    www.nnmech.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    NORTHERN NECK MECHANICAL INC is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    NORTHERN NECK MECHANICAL INC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, NORTHERN NECK MECHANICAL INC does not offer free project estimates.
    No, NORTHERN NECK MECHANICAL INC does not offer eco-friendly accreditations.
    No, NORTHERN NECK MECHANICAL INC does not offer a senior discount.
    Yes, NORTHERN NECK MECHANICAL INC offers emergency services.
    Yes, NORTHERN NECK MECHANICAL INC offers warranties.
    NORTHERN NECK MECHANICAL INC offers the following services: Sales, Service, Annual Maint.

    Contact information

    230 SANDLIN DR, White Stone, VA 22578

    www.nnmech.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed