Britt's, Inc.

garage door company

About us

Britt's, Inc., installs commercial and residential garage doors, garage door openers, exterior doors (residential), hollow metal doors (commercial), and storm doors. For quality installation at reasonable prices, call the professionals at Britt's, Inc.

Business highlights

12 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 226-250 of 253 reviews

robert a.
12/2016
5.0
billy did a vert good job . he made the right calls to fix the problem we had.ounstanding work and a good price.need more pople like that in this world . thanks billy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$85

Lori W.
12/2016
5.0
Billy came out and answered all my questions. Was on time and finished the job in the amount of time he quoted! Very friendly and price was GREAT! Will definitely hire him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delbert J.
09/2016
5.0
Was treated as their most valued customer. Was informative and did the repair right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Rob K.
09/2016
5.0
Prompt repair of my broken garage door spring at a very fair price. Britt's will be my first call for any future garage door repair needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill W.
09/2016
5.0
Very professional and courteous, will be using Billy for another install job in the upcoming months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry C.
09/2016
5.0
Wish I had known about the veteran discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geoff G.
09/2016
5.0
We initially had a little problem connecting and had to reschedule once, but once they arrived and researched the problem, they quickly identified the issues and did a very quick and excellent repair. Work was good, Billy is personable and professional, and cost was very reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Jim S.
09/2016
5.0
Came on time. Very efficient in finding and fixing the issues. Costs were very reasonable. Gave a veterans discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

nan s.
09/2016
5.0
EXCELLENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

valsa t.
09/2016
5.0
My garage door was dented from a collision, and the rollers were off the tracks. Billy was quick to respond, came over within 2 hrs, did the work in 1 hr, for a reasonable rate. Very professional and knowledgeable. Work was done yesterday. Everything looked good. Will hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Kevin K.
08/2016
5.0
They were fast to reply, answered all questions, fast to set up a time and come out to repair and provided a 30day f/u call just to connect to ensure everything continues to go well. Excellent customer service, great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

abbie c.
08/2016
5.0
Very professional and excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

D Marie M.
08/2016
5.0
Billy Hensley knows his business and does it with integrity. He is a trained professional who puts his all into customer service and doing an excellent job. Courteous, promptness, and honestly are things that are hard to find these days, but he has them all and more. Believe it or not, after all the above, he is also very reasonable with his parts and labor charges. Kudos to Billy H.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$197

RICHARD Z.
08/2016
5.0
Hey, This guy walks on water.......talk about integrity, honesty and intelligence none of the other garage service folks hold a candle to Bill. six stars in my opinion.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
08/2016
5.0
Billy is a man of his word! On time ,Quality Work , and very reasonable rate. I highly recommend his company. Thanks again Billy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,088

Farhad N.
07/2016
5.0
Billy has good work ethics. Prompt communication. He came on time and did a great job. Would recommend his services to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
07/2016
4.5
Billy was very friendly and knew his business well. He arrived exactly on time and wasted no time getting to work and did a great job. I would recommend him highly for any service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen A.
07/2016
5.0
Very impressed w/ his handling of the broken spring and follow-up.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael K.
07/2016
5.0
Billy was great. Very personable, knowledgeable, friendly. I would highly recommend him for this or any door service or replacement! Wish I had done this years ago!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$279

Sherry B.
07/2016
5.0
Customer service was outstanding. Arrival was prompt and price for repair was best quote for what I requested. I felt confident in Britt's Inc. for their reliability, their integrity and knowledge. Not to mention a fair and honest price for the work they completed. I HIGHLY recommend Britt's for all your garage door needs. I wish there were more businesses that followed in their footsteps. They have definitely earned our respect and loyalty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

John J.
06/2016
5.0
Excellent to work with, price was very reasonable. He was on time and the quality of work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$562

ALAN M.
06/2016
5.0
Timely response; professional from a to z from time of arrival to completion of work. Did the job quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$87

Jamie H.
06/2016
5.0
Billy was fantastic to work with! He was reliable, communicative and the quality of work was phenomenal. He was extremely responsive to my requests, explained the entire process start to finish, coached me through what materials was absolutely needed versus what Lowes tried to "upsell as required" and even picked up the materials for me on installation day! Lowes gave me the wrong door handle set and Billy went back for me to temporarily fix the issue until the new handle set could be installed. He even came back two weeks after installation to change out the door hardware to the proper set-- CUSTOMER SERVICE AT ITS FINEST! I am extremely pleased with Britt's Inc for the cost and quality installation of two new front doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Contact information

18503 Eltham Road, West Point, VA 23181


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2701015021
Trade License Locale
VA
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

garage door company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Britt's, Inc. accepts the following forms of payment: CreditCard
Yes, Britt's, Inc. offers free project estimates.
No, Britt's, Inc. does not offer eco-friendly accreditations.
No, Britt's, Inc. does not offer a senior discount.
Yes, Britt's, Inc. offers emergency services.
Yes, Britt's, Inc. offers warranties.

Contact information

18503 Eltham Road, West Point, VA 23181


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed