L.E. Brown's Home Improvement

Plumber was very polite and easy to deal with.

Very helpful! Awesome service

Very competent. On time. Cleaned up area better than he found it. Gave a lot of helpful advice. Very pleasant. I would recommend him very highly.

Very responsive, set up an appointment with me the same day. Friendly and professional. Likely having them replace my water heater soon.

They answered an after hours emergency call for me and did an outstanding job. Never once did they make me feel like I was bothering them or did I feel like they were trying to rush thru my job which went well after midnight. It was just the opposite. He explained everything to me throughout and even cleaned everything up by flashlight. And it was a fair price. I will definitely use this company again!!

Going forward, LE Brown will be on the top of my list of plumbers to contact for any future plumbing needs. They delivered as promised and in a personable but professional manner.

Prompt, informative and did a good job.

Did a great job. Very professional. No extra charge for Saturday repair.

I have used L.E. brown multiple times and find him easy to schedule with reasonable pricing and excellent quality.

Good experienced worker

Mr. Brown (son) was an engaging, extremely smart individual who did a great job. I was very impressed with his work. One of the better if not best contractors who did a work project for me.

Very courteous, prompt.

Very impressed. Had him do a second job. Was great.

Excellent company and service.

Needed jacuzzi repair and they only do plumbing

He was very knowledgeable, polite and respectful.

Project: Remounted an under-mount double basin kitchen sink that was incorrectly installed by the builder and actually fell to the bottom of cabinet. Very skilled in their trade. Responsive. Professional. I would rate this father, son team a 5+++++++++++!

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L.E. Brown came out on a Sunday and had my emergency fixed in under an hour. Great to work and would highly recommend.

M. Brown provided an estimate and availability that just happened to fit my schedule (meaning conveniently on a Sunday and with no emergency up-charge because this was not an emergency). Due to my unusual & temporarily busy schedule, the timing and the estimates just fit and just for this time, I decided to forego 2 other estimates like I would normally do. I needed a sump pump replaced and M. Browns was able to do it with a 1/3 hp Zoeller (which is highly rated) which was a plus. I also accepted M. Brown's recommendation for adding a check valve which was not there before. He wiped the well clean, finished up the work, returned all piping and cover to original spot and tested the new sump pump; all while in a small space which was another plus because I was worried about other pipes getting bumped or breaking during the repair. Obviously, M. Brown did a great job in maneuvering the small space so that is why this is a plus. Total work was $405 at ~1.5-2 hours. Upon finishing, a quick pressure check indicated that our water pressure reducing valve was broken and manual check measured ~100 PSI. So I accepted M. Brown's recommendation to replace the pressure reducing valve if it was today. While M. Browns did not have all the parts, he improvised and got the valve from local Home Depot and added a brass fitting where a water pressure test gauge can be installed which did not exist before. Total work for this was $375 at ~1.5 hours. M. Brown's no pressure explanations+recommendations, work efficiency, professionalism, availability on Sunday all worked to what I needed and was looking for. Given LE Brown's highly rated local track record with a VA customer base, I would likely use LE Brown's services again.

Prompt, courteous, thorough.

Did an excellent job of identifying my plumbing issue and fixing it. Also gave me plumbing tips for the remainder of my house which I had just moved into. I will hire them again.