Blackwood Construction Group, Inc.

I would not hire these people again. Dan, the project manager, seemed confused and often overwhelmed. He didn't take any notes while he was here which often resulted in things being done twice. As far as the chain of command everything seemed to stop at Dan. Most days the Blackwood employees would openly complain about Dan (I'm not going to mention what they complained about since that is "hear say"). Low morale seemed to be the common thread across everyone who was sent here. The lowbrow humor alone, would keep me from recommending them to anyone. The work wasn't the worst but the management of our project was terrible.

I paid $30,000 for a new kitchen. Their plumber came out to replace a leaking drain and didn't even open up the new drain, he flat out refused to even look at the replacement drain, which is still in a sealed box. Their project manager never came out to verify my issue with the lackluster work done by there plumber or to verify that he didn't even open the drain that was new in the box. Any communication with the owner stops as soon as they get that final check. The only communication I have received was a snarky comment on a Google review blaming me, like I could force the plumber to open the new drain or make him want to change it out.

bathroom remodel

One of the hardest things about being a homeowner is finding contractors to do repair work. Blackwood Construction is a godsend because they do a wide range of projects with high quality work. Recently our list of repairs included fixing a roof leak, replacing a few deck boards, installing a new storm door, and repairing ceiling drywall. Calling around I heard, "We only install new roofs including the boards," and "We only install new decks from scratch," and "We only install storm doors if you buy them from us." With Blackwood Construction it is nice to be able to use one company for various projects and not have the frustration of dealing with many contractors. Most homeowners need fixes and repairs, not everything torn down and built from scratch. We highly recommend Blackwood Construction. Of course, when the time comes for a new roof and deck, we'll call Blackwood Construction for that too.

All workers were professional and pleasant. All promises were kept. Work was finished within original timeframe. They cleared up after themselves daily. There were one or two minor items I noticed after work was done, but they were dealt with quickly and cheerfully. The bathroom is unrecognizable!

Great contractor, responsive, great job

This is the 2nd time I used blackwood and was more then happy with the work they did. Will use them next year for more inside and outside painting.

Working through many challenges on a total gut job, company was always professional & helpful.

They were great to work with and all wanted was done, and looks great. This work was done 6 months ago, and to date everything is working grant . Will use again.

Was very happy with the service. Very accommodating with my schedule for the estimate. Was able to schedule service in a timely manner. Very pleased with the finished product . Will be using this service again.

After the 2016 blizzard damaged our roof dormer, we contracted Blackwood Construction Group to repair a leak and repaint water stained drywall. We were impressed with the quality of the work and the quality of the workers so we decided to have more done. The second job we had done was a little more extensive, replacing rotten deck boards, repairing water damaged drywall in the basement and installing gutter covers on our house gutters. The estimate was done quickly and we agreed to the terms. The rotten deck boards and the basement ceiling repairs were done first. The crew did a fantastic job with that. The quality of workmanship is evident, the quality of the workers is also wonderful. They are polite and willing to do just a little more to make the difference. The gutter covers took a few days to be delivered and then the work was done without a hitch. I highly recommend Blackwood Construction Group.

Everyone showed up on time and both projects were completed in a total of three days. The tradesmen were professional and they did great work. We required a change order to our scope of work and this was accommodated without causing any issues.

Excellent service: very high standards of professionalism and workmanship; always on time; fit around my schedule; always responsive to emails and order changes; cleaned up at the end of each day; always used dust sheets; always courteous. We highly recommend Woody and his team!

Woody came and did the estimate himself. We had a weirdly configured sink and he impressed us by having a workable solution right off the top of his head. He was patient with us as we sought out other estimates. When we were selecting which countertops we wanted to go with, he let us borrow his samples so we could view them under the lighting in our kitchen. He was friendly, professional, and patient through the whole process. I've been in contact with him twice since the work was done. The first time, we noticed that the corner of the granite in one part of the kitchen was not rounded as much as the other corners. He sent his guys over to correct the problem and they did so quickly and cleanly. The second time I contacted him was because the caulk connecting the counter to the backsplash separated in some areas of the countertop, probably due to the cold winter temperatures. He plans on sending someone over this week to recaulk that. He's very dedicated to getting the job done well so that his customers are satisfied. He worked with our schedule and his crew was friendly and always cleaned up after themselves at the end of the work day. They also got the job done in the time frame estimated and at the price estimated. We have been satisfied with our experience and we will seek out a bid from him if/when we eventually have our bathrooms redone.

We've used their services several times now and our experience with them has always been extremely good. They remodeled our kitchen before we moved out here and it was a long time before. They've been very good at following up with problems. Woody is very good at problem solving and he comes up with ideas during the process.

I've waited a year to write this review so that I could concentrate on facts that were not loaded with emotion as this was a very frustrating and disappointing process. The project started out with high hopes until down payment received, then communication etc. started going downhill. The project was scheduled to take 4-6 weeks - was understandably held up about a month due to first tile choice being discontinued - finally started work end of October and did not finish until end of January... 12 weeks (does not include tile delay)!!! During the selection process, before work began, we went to shop, sat down and spent time picking out colors, finishes, manufacturer lines etc. for accessories... We chose 1-piece toilet yet 2-piece toilet was delivered. We chose Moen line of fixtures, yet Delta fixtures from DIFFERENT lines were delivered, cracked marble threshhold was installed, light switchplates mismatched, wrong color vanity counter delivered, grout around some shower tiles was crumbling if finger was brushed against, and best of all was grouting down a completely cracked floor tile (this was not even in a corner!) The reason I did not give them a lower score was because, overall, the bath looks nice and I think, overall, all of the guys were nice enough. I just think communication amongst each other and their suppliers is sorely lacking as well as project oversight. I was really hoping to find a contractor I could call on again but, sadly, I would not call on Blackwood again.

Water lines broken, lights installed in wrong location, didn't order enough tile & mismatched reorder. Toilet leaked/flange broken during installation. Outlets mislocated. Didn't cover shoes or protect carpet, sink not centered in counter top....... The list goes on and on.

They were referred to me by a neighbor.

It went perfectly wonderful. Great people to deal with from start to finish. Everything was as ordered and very nice quality. I'm quite happy with this company and will use them again if needed. I would refer them in a minute!

I needed a full bath remodel with top quality fixtures and marble. I started calling around for estimates in July with a finish date in date targeted for October 1. Blackwood didn't return my repeated calls for five weeks. When they finally did, "Woody" asserted with great attitude that my job was too insignificant for them to bother with. He then referred me to some pothead who estimated the job at $16,000, which of course I did not accept. In the long run, it's best we didn't go with Blackwood, after hearing bad experiences word of mouth, and now reading the other review here. In the end, we went with J and D Handyman, who finsihed the job on time, well done, and for under 5k, as expected. Don't even bother calling Blackwood.

This company was recommended by a neighbor, who said they had a fairly good experience and a reasonable price. Unfortunately I think that the neighbor had very little experience with contractors and very low expectations. I later learned that Blackwood had to return to their house to make repairs three times after the job was finished. As for my job, the estimate process was fairly good, dealing with Robert Woods "Woody", one of the partners. He is efficient, responsive, and seemed knowledgable and competent. However, there were some vague areas in the contract that had I done it again should have been much clearer. The problems began when he told us that we needed to deal only with Dave Black, the other partner, during construction. Dave is NOT efficient, responsive, knowledgable, competent, organized, or professional. Thankfully I work from home or the job would have been a complete disaster. To begin with, the first crew showed up for two hours on the first day, then left. They made excuses about having to wait for things to dry out before they finished. Meanwhile there was a whole other bathroom to be deconstructed. The next day was another half day, the next day no one showed up. The next day, a new crew showed up, obviously not part of the Blackwood team but rather a part time subcontractor, without anyone informing me about any changes. I told Dave that I was concerned about the 2 week estimated completion time so he should let me know if that timeline would slip. I also informed him that I wanted to make sure that quality was the number one priority and that if the people he was using were not the best I could sacrifice on the timeliness to wait for the best. He said these were quality craftsmen and no problem finishing in 2 weeks. Long story short, 2 weeks turned into 4 weeks and only after I blew my lid and my wife threatened to kick them out of the house. Dave was either not there, not answering his phone, or not telling the truth. From the start we decided to see if all the plumbing needed to be replaced before replacing it, but Dave went ahead and made decisions like that one by himself. He also decided all the little things that come up on a job like this (like the type of threshold to install, baseboard, how the tile should go around the window, etc.) without consulting with us. Dave didn't return phone calls and when he said he would do something (e.g. come on Friday to make sure the drying machine was installed for the weekend after his workers threw away the dryer vent hose) he never did. Dave was dishonest. One day he brought the wrong grout for the job and the workers put it in. I notified him while it was still wet and he said it would come up better when it was dry anyway (not true according to anyone that I've spoken to or common sense). When we were tiring of the length of time the job was taking and he only had one worker on the job we suggested he put more workers on the job. He told us it would not be faster with more than one worker. I've done enough construction to know that one guy measuring and then walking downstairs and outside to cut tile all day is extremely inefficient, not to mention that there were entirely different jobs to be done in the second bathroom by another worker. Regarding the quality of the job, the first rule of tiling (I've only done a few jobs myself but know this much) is you start with your center lines and then lay out the job so that there aren't any slivers or awkward/unattractive spots. His subcontractor made the classic error of starting in one corner of the room and working out. In the shower, he also didn't account for slightly off plumb walls and wound up with slivers of tile on one wall. In one bathroom floor he got off of his line and the grout lines were twice as wide in one section as the other. Too many other little details to mention. Woody and Dave also don't work as a team. When I tired of not getting my calls returned by Dave, I called Woody but instead of saying "I will take care of the issue" he said "I will pass the message to Dave". This is not professional behavior for a partner in the company. In the end, we had four different crews on the job, in addition to dealing with Woody before and Dave during the job. And what it came down to was me dealing directly with a subcontractor/craftsman to communicate our needs and work through all the issues that come up in a job like this. We hired a general contractor, not a craftsman, to do this job. That is the job of the general contractor, but as he was absent, we took it on. I could have saved some money and frustration if I just hired the craftsman directly. Blackwood was obviouisy too busy to do the job right. But instead of dealing with it directly and honestly they pushed forward without the right craftsmen or the ability to give the proper attention to the job. I just hope my plumbing doesn't spring a leak.