Aurora Services, Inc.

Everyone from the owner, office staff and technicians were very professional, responsive and knowledgeable. They found that there was an issue with the motherboard that was covered by the manufacturer. Once the part came in they returned to repair the gate which was done in a timely manner. We also loved the welcome letter that thanked us for becoming a customer.

We have used Surora Gate several times during the past year. They have always been extremely professional, responsive and above all helpful!!

I would use this again in the future.

They are always excellent! They are the only ones who have touched my gate and are excellent to deal with!

We have maintained an ongoing professional and satisfying relationship with Aurora Gates for the past 16 years The original gate installation was performed on time and on budget as promised......no surprises or hidden extra costs. Amber helped us with our custom design. She educated us regarding different options of gates and operating systems so we were able to select the best system for our needs. We continue to get compliments on our attractive gate design. When it was time to upgrade our gate operating system, 16 years later in January 2013, Amber gave us the most efficient, highest quality, best priced operating system available....once again. Brad Isham is a master electrician who ensures that every electrical aspect of your gate system is installed properly. He is an excellent problem solver and trouble shooter, so when we have had maintenance issues, some not even related to the gates, but with the phone lines attached to the operating systems for example, he was able to figure out what the problem was so we knew who should be contacted. When I have any questions or concerns, Brad is always available to answer promptly and thoroughly. Over the years we have had some emergencies, for example we had a lightening strike to our gate operating system and Brad came out immediately to fix the system so we were not without gates. Aurora always make ever possible effort to be there for your needs. They continue to handle our maintenance. They are always timely and professional and continue to be competitively priced. Quite frankly...they are the best in every way. It's so nice to have a long term relationship with a family run business with integrity, and competence. Not only does Aurora Services install your system well......they are also around for the long haul to maintain them. Aurora Services is the only gate company I would ever use. A solid,satisfying relationship of 16 years speaks volumes.

The work was completed in excellent manner and left me feeling that my gates should be functional for the near future. I have had two gate systems installed by Aurora Services over the past Ten Years. Both installations were completed on time and within budget. The company will work with the contractor and the consumer to ensure the system is properly installed in a timely manner and ensures the gate is up and running as soon as possible. The systems Aurora install are 'state of the art' with both residential and commercial applications available. The company is run by Brad and Amber Isham who both have comprehensive knowledge in installation and maintenance of FAAC and Viking systems. The installation and follow up by the Company is excellent. They will not leave the customer without a operational system if at all possible. The company also tries to educate their customers about the operational aspects of the gate system so many times the little problems which do arise with gate systems due to power surges, strong storms & etc., can be solved by the customer and not by a service call from Aurora thereby saving the customer the time and expense of service. If a service call is necessary, the response is prompt. As to pricing, I feel that Aurora gives you a grade A+ system at a decent price. I am considering upgrading my oldest system (10+ years) to a newer system and would not think of using any one other that Brad, Amber & their team.