WILLIS FURNITURE COMPANY

unknown

I purchased a tall boy, night stand, and chair. 1. They did not return my messages about confirming delivery. 2. They did not have me scheduled on the day we negotiated. 3. They ended up delivering these items in a VAN! 4. Of course they scratched the bottom of the dresser on my brick steps. I should have refused delivery but they swore they would send someone out to fix it. 4. They schedule someone to come out between 9-12... no show until I call and tell them to just forget it. All of a sudden he is at the door. No calls before that time saying he was running late. I am writing this purchase off as a mistake and never shopping there again. I have should have known better from the last defective purchase I made. That was a large buffet that was damaged too - but that was more of poor quality item versus delivery error. They also delivered pieces of my last order in a Chinese take out bag. Overall, you are supposed to get what you pay for. Not here. 2000 for a dresser with scratches on it. Poor excuse for an upscale company.

unknown

I've always bought different from Willis Furniture Company. They had a big curb sale, and there signs around that there were no returns. The prices were lower than normal. I found a bedroom suite there I really like, and I bought. The bed was longer than a normal queen bed. There was a big space between the mattress and the foot board. I called them quite a bit later to ask them what they suggested I do with it. Tomorrow, they are delivering new rails and a new foot board, at no cost. They didn't have to do that. They are known to be the top quality furniture store in this area. But they're not cheap.

The sales lady really helped me with matching other furniture in the bedroom with the new dresser and mirror. They ordered it and delivered and set it up for me. I was very pleased with all the help I received and the professionalism from everyone down to the delivery guys.

I felt that this company is very reasonable with their prices for their product and their installation charges. Scheduling the installation was no hassle at all. They were very professional and cleaned up after their work.

They did an absolute beautiful job on our carpet and the installation process was like no other. I can't see any seams or tacks. They worked very hard and steady. They were also trustworthy and very skilled at what they did. They were serious and got our carpet done in no time.