The experience was stressful from the start. We were told the project would take a day maybe a day and a half. Installers arrived at 10 am and worked until nine pm. We were told it would be a two man team, it was 1 guy with limited experience. The second day it was 7:30 am until 9:30 pm. Install was okay nothing great. The clean up and finishing was sloppy at best. The drawer cabinet bank was put in incorrectly and when I brought it to the attention of supervision they blamed manufacturing and suggested I live with it, as only I would notice it was wrong! We are still waiting for them to come back out and fix the cabinet and several other items. My entire project has been held up (painters, and other installers) plus I can't finish putting my kitchen back together. What a stressful mess...with care and attention to detail this could all have been avoided. This company is now part of home depot so No More Home Depot for me!
Description of Work: Refaced kitchen cabinets
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$6,400
Nancy E.
05/2011
1.0
home remodeling
+ -1 more
They were awful and their work was terrible. They were horrible because I had to pay something every month and there was no insurance. They didn't come on time. He charged me for the plumbing work which was already a part of our contract. He fixed the shampoo stand upside down and some other representatives came out but I sent them away. I got my money back for the plumbing work he took. They said that they would fix the extra things for free and only for that I will be nice and do justice. I don't say that they were not responsive.
Description of Work: US Remodelers came out and did our bathroom remodeling in 2008.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$4,400
Contact information
1457 MILLER STORE RD 103, Virginia Beach, VA 23455
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Service Categories
Kitchen and Bath Remodeling,
Furniture - Sales
FAQ
US REMODELERS is currently rated 2 overall out of 5.
No, US REMODELERS does not offer free project estimates.
No, US REMODELERS does not offer eco-friendly accreditations.
No, US REMODELERS does not offer a senior discount.
No, US REMODELERS does not offer emergency services.
No, US REMODELERS does not offer warranties.
Contact information
1457 MILLER STORE RD 103, Virginia Beach, VA 23455