When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Business highlights
97 years of trusted experience
Services we offer
Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.
We discovered there were wasp nests apparently between the siding on our house and the walls. Terminex came right out when we called and drilled some small holes through which to spray and get rid of the wasps. They were polite, conscientious, and most of all, effective. We do not have wasps anymore, so I would recommend them.
Description of Work: They came and sprayed to get rid of a wasp problem at our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JOAN E.
09/2007
5.0
pest control
+ -1 more
I do also have an annual contract with Terminix. They come and treat in and outside my home. Anyhow as far as the door situation, while they were doing their termite inspection, they found termite damage. Now it was old damage from 35 years ago but they still replaced everything and I did not have to pay anything. They did a great job. They definitely deserve an A for their work. Another thing, if I have any kind of pest problem, they will come right out and take care of it.
Description of Work: I have a five bedroom home and I called Terminix to come in and replace my door and all the carpentry around it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanie C.
08/2007
1.0
pest control
+ -1 more
I let the scheduler know my frustration and urgency of the service, he would not budge and scheduled me for 8:30 AM the next morning. The next morning we were infested again with ants this time having to throw away my $70 toaster because of all the ants that had swarmed it. 8:30 AM arrived and Terminix had not shown. We called the scheduler again and they did not know where he was. Just after 9:00 AM the technician showed to spray. He sprayed inside and out. Later in the day we spoke to the regional manager letting him know our contract was up in October and we would be taking our business elsewhere. The manager did not show any of the complaints we had made over the year in our file. We gave him previous managers names which we found out were let go. I will never recommend Terminix. Too much money for poor service.
Description of Work: We phoned Terminix a year ago October to obtain service with them for termite tunnels found in our living room. We took a complete contract for silver fish, ants, spiders, rats, termites, etc. We have paid almost $3,000 for one year of service. With Terminix THEY are supposed to call every 90 days to schedule a respray of your home inside and out. You are also able to call them any time for service with the contract we purchased. From the time we signed our contract and hit our first 90 days we had problems. Every 90 days for the past year I have had to remind them it was time to spray our home. We complained numerous times to what we thought to be supervisors which we found out were not. This past week we had an infestation of ants in our kitchen. When I called Terminix to schedule emergency service I was told they were too busy and could not get to me until 8:30 AM the next day. When I asked to speak with a supervisor I was told none were in and wouldn't be available for the day.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$3,000
MARGARET AND HORACE B.
08/2007
5.0
pest control
+ -1 more
We use them because the builders used them when they constructed our home, so if we ever end up with termites we know who to talk to. We like using them and so far their service has been good and they have been professional when they come out.
Description of Work: Terminix comes out to my house quarterly to set traps in the ground around the outside of my 2,100 square foot home. We have a yearly contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
J H.
06/2007
1.0
pest control
+ -1 more
In two years of regular contract service, we called Terminix only once for a scheduled appointment. We had an infestation of ants, and arranged for a Terminix exterminator to come to the house on a Saturday morning. I was at the house ALL DAY, but Terminix never showed, never called, and their office is closed on Saturday, so we couldn't reach anyone. That Monday I called to reschedule. They apologized, rescheduled for Tuesday, and then DID IT AGAIN - no show, no call and my husband missed a day of work waiting in vain. He called during the day to ask and was told they're very busy, running behind schedule, but would be there. Never happened. Next day I called to speak to a manager who wasn't available, so I left my name and number. No one ever called back. When I canceled the service, I paid the balance due. Then the following month I received another invoice and have been trying to get their mistake on that bill corrected ever since. WHAT HORRIBLE SERVICE!
Description of Work: This was an open contract billed at $87.00 every three months. Services were to include regular monthly checkups around the exterior of the house, periodic checkups inside the house, and response by appointment to any special issues with pests when reported. Initial service was good, at the time we signed the contract. We had mice in our new house and the problem was resolved in two weeks. Service after this, however, was very poor. The back portion of the house is enclosed by gates, and we could never arrange to complete the exterior service in the back of the house. Once a month, someone would come by and plant a green flag and put an invoice at the front door, but whether they did any work is a mystery.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$87
KELLY A.
05/2007
1.0
pest control
+ -1 more
Not well at all. I contacted Terminix in December concerned about rodents in my home. The technician came to my home several times between December in March and placed rodenticide once and traps once. He said that was all he could do. Despite my repeated calls and his visits, he said there was nothing else to be done. We still have a problem and it's the end of May!
Description of Work: Investigated rodent presence, said they would eliminate rodents.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$360
Paul N.
04/2007
5.0
pest control
+ -1 more
The home inspector and technicians were professional and appeared to know what they were doing. This is a new service, so the real proof will be how they respond if I ever need them. So far, so good.
Description of Work: Signed up for basic termite protection and general pest control. Home inspector showed up as scheduled (same day I first contacted them.) He performed a general inspection & then provided cost break down for various services. Termite plan was $1372 for first year then a couple hundred bucks annually thereafter. Pest control was $320 for first year then about $300 annually thereafter. The guys with the chemicals showed up as scheduled a couple of days later & performed the actual service. They are scheduled to return quarterly for re-inspections.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$1,692
GLORIA T.
10/2006
5.0
pest control
+ -1 more
New technician did excellent job.
Description of Work: After trees were removed, I found trees had been infested with carpenter ants. Terminix sprayed the perimeter of the house to prevent insects for invading my home. Went under house and destroyed nest of crickets. No more crickets in house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CLAY M.
08/2006
5.0
pest control
+ -1 more
They have provided the best price after shopping around, and the service is good.
Description of Work: Termite prevention traps around the house. This is the first year annual fee listed above after some discounting. Does not provide pest service, this is an additional cost of 70 dollars every three months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
07/2006
1.0
pest control
+ -1 more
He really scared me! He removed a few boards, and discovered that I had extensive damage, and that he was worried for me living in it. I think it was a pretty bad way to get information to me. I did not appreciate the scare tactics he used.
Description of Work: They did a termite inspection on my home.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
05/2006
5.0
pest control
+ -1 more
I have always used their services, and I am very pleased with the job they do. They control for various pests and come here to check for any termite problems that may arise. They usually come out here quarterly for a routine check. I am happy with the service. I have already recommended this company to several people.
Description of Work: They come here for pest and termite control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
05/2006
5.0
pest control
+ -1 more
Terminix International Company has given us the results that we wanted and have kept the bugs to the possible minimum. They have always been upfront with us with the details and we have had a great working relationship with them. They were never a bother to us when they were here working. We have a yearly contract with them for our spraying.
Description of Work: They sprayed the interior of our basement and around our foundation and yard for spiders and ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
05/2006
1.0
pest control
+ -1 more
I was very dissatisfied with this company. According to them, I had rotten wood underneath my home, and they wanted me to let them find someone to fix it through them. I had someone else come out and look at it. They were just trying to scam me because I didn t have any serious problems.
Description of Work: I had them inspect under my home for termites.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$120
05/2006
5.0
pest control
+ -1 more
We felt the service they provided was definitely beneficial to our home and we also have seen good results after they started the treatment. We had them out once every three months and it was never a hassle or inconvenient to us. We had a yearly contract with them. They were very respectful of our home and we really thought this was a top notch company.
Description of Work: They sprayed around the baseboards and doorways in our house. They also sprayed around the foundation and garage for termites, spiders and ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
05/2006
4.0
pest control
+ -1 more
I didn't think we had any termite problems now. Whenever they came out they were friendly. We thought it was a good deal, but then we thought more about it and decided that we didn t want to pay someone that much money just to see if we had a problem.
Description of Work: They inspected for termites around the foundation and underneath our home. They also installed termite traps around all four sides of our home. We had a yearly contract with them for $1200 a year.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
RON AND HEATHER S.
05/2006
5.0
pest control
+ -1 more
They came out twice a year on contract, to spray for termites. We have been using their services for at least 10 years and have been very happy with their service. I was very comfortable with the people they have sent to do the spraying. We have not had any problems with them. They were very prompt and professional.
Description of Work: They sprayed for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
LISA S.
05/2006
5.0
pest control
+ -1 more
They did a great job; they did not miss anything and I really liked how thorough they were on the inspection. Another good thing was that they showed up on time. I have been using them for three years now and we have not had any termite problems since we began using them.
Description of Work: They did an inspection the foundation outside, and also in the closets and the attic inside of the home for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
05/2006
4.0
pest control
+ -1 more
They did a satisfactory job for us. They showed up when they said they would and they went right to work. They were succeeding at keeping the ants down. If we start to notice a problem, we would call them and the next day they would send someone out at no extra cost. They never seemed to get rid of the ants all the way, but that may be impossible.
Description of Work: They sprayed around the inside of our home for ants. They sprayed areas that they felt would be appropriate for getting rid of the ants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$30
05/2006
3.0
pest control
+ -1 more
Terminix comes out quarterly to check the bait traps for termites. They do a pretty good job, we have been with them for a couple of years. The only problem that we had with them is when they said they would cover silverfish and come out to check for them. They didn't follow up they way they said they would. They never showed up. They are always here for the quarterly check for termites though.
Description of Work: Terminix comes to our home to control the termites.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$60
05/2006
5.0
pest control
+ -1 more
They weren't a bother at all to us, they did the spraying when they notified us they would. I could tell the application had worked in getting rid of the pests. They tried to make this as simple and convenient for us and we liked that. They were pretty much similar to everyone else in pricing also.
Description of Work: They sprayed for ants in particular, but also other general bugs around the outside of the house and in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
05/2006
5.0
pest control
+ -1 more
The Terminix man came out to spray my house mainly for ants. We did have a problem in between spraying however they came back out at no extra charge. We are satisfied with the overall service and feel they are good people to work with.
Description of Work: They sprayed indoors and outdoors for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
05/2006
5.0
pest control
+ -1 more
They were definitely worth the money to us. We have not seen any bugs inside our home at all. We have been using these guys for many years and have never had any problems with them. I am not sure of the price; my husband wrote the check.
Description of Work: They sprayed around the outside of our home for crickets and spiders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2006
5.0
pest control
+ -1 more
I have used them in the past for ant control and was supposed to pay them $300 a year for that. I have not been using them for that because they have eliminated the ants totally. I am hoping for the same with the termites. They are very friendly, courteous and polite. They never mess up anything. I think the one set price in the beginning of the year is just a swell plan.
Description of Work: Terminix checks for activity in the termite traps located outside the home. They come and do this every three months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
05/2006
5.0
pest control
+ -1 more
Terminix International Company did a very good job for me. I very much trusted their judgments. I have been using them for over 30 years and they have always done a good job. The only thing that has changed since I started using them was their price. It has gone up from $15 a year to $130 a year.
Description of Work: They checked my termite traps to make sure I didn't have any.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
05/2006
5.0
pest control
+ -1 more
Every year they came out and inspected the crawl space for termites. They put in new traps and poison bait to keep them away. We have not had any problems with bugs. They were real nice people and they did what they said they were going to do.
Description of Work: They serviced our bait traps for the termites, and sprayed for other insects inside and outside of our home.
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Service Categories
Pest Control,
Insulation,
Basement Waterproofing,
Lawn Fertilization & Treatment,
Mold Testing & Remediation
FAQ
Terminix - Virginia Beach -Termite & Pest Control is currently rated 4.2 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Terminix - Virginia Beach -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Terminix - Virginia Beach -Termite & Pest Control does not offer free project estimates.
Yes, Terminix - Virginia Beach -Termite & Pest Control offers eco-friendly accreditations.
No, Terminix - Virginia Beach -Termite & Pest Control does not offer a senior discount.
No, Terminix - Virginia Beach -Termite & Pest Control does not offer emergency services.
No, Terminix - Virginia Beach -Termite & Pest Control does not offer warranties.
Terminix - Virginia Beach -Termite & Pest Control offers the following services: Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.