Road Runner Van Lines Inc

Terrible. The movers showed up on time but went about their packing and loading very slowly. They did not mark boxes clearly and exactly. They left things in the house on top shelves and in closet spaces. We had to rent a U-Haul trailer to take the things that were left. Even though they could see that they did not have a large enough truck, they made no effort to get a larger one to take care of the load. They seemed to be in a big hurry at the end (they took all day). I did sign the inventory sheet but I was sick and could not verify every item, nor couldd I bring them to task then for the poor job they were doing. We did not file a complaint against the company - some antique swords were missing at the destination - because I had no proof except pictures. They had only listed "antiques" and not each item i.e. mahogany table, french bedside table, three samurai swords with holder. Very sloppy. I wish I had not been so sick as I would have made them start over and do it right even if we did have to start out later. I would never use them again.

Their price was very good. The pickup and delivery was on time, even earlier than they said, and very professional. Nothing was broken.

It went well. He gave me quote that I thought was initially high, but later I found it to be accurate. The staff was punctual, professional, friendly, and courteous. I would recommend them to anyone.

Don't rely on Angie's List for over the road moves. they are great for local moves, they don't work for long distance moves.

I was concerned that they didn’t give me their best price from the beginning. The estimate that they gave me at first was twice what other companies had asked for, and then they brought their price down after I had showed them other estimates. I didn’t end up using them since I didn’t feel they gave me their best price right away.

Called Owner, who was very helpful and set up date and time for move fairly quickly. She gave me an estimate and I needed to provide a money order for the balance on the day of the move. My wife was there and the movers were actually early. They were very helpful and even attempted to take the backyard swing apart, which was not part of the original quote. We ran over the alloted time of 4 hrs by 2 or so and did have to pay a little extra, but the service was excellent and I even reffered the company to one of my colleagues.

The men were fabulous! Owen, Jonah, Chris, and Doll were very strong, polite, organized, quick, and obviously very expert at their job. They were very careful with my stuff. They wrapped all the furniture carefully and thoroughly. They asked questions when appropriate. They pointed out nicks and damage from previous moves. I have moved a lot and never saw anything like this!!! The price was very fair but for the service I would have paid even more. It is scary to see your nice stuff go off into storage, but I feel very comfortable that the guys took care of everything when they unloaded it into storage.

The move began at 9 in the morning. All went smoothly for six hours.

We were moving from a 3rd floor 1 bedroom apartment to a home less than 5 miles away. The original moving company changed the price they had quoted the day before our move. Because it was an apartment and our lease was up we had to be out the next day by midnight. I called Robin at Road Runner and they added us at the last minute. They called to tell us they were on the way. They showed up on time, completed the work in the amount of time they said they would (so there were no surprise charges), and moved everything carefully. They have great references and are rated very highly by the BBB. Any time I or any one I know move, we will use Road Runner. I learned a lot in the course of this move. For example, some companies quote a per hour price and then change it at the last minute when they know it is too late for your to do anything. Or they tell you the job will take 4 hours when it really takes 6-8. They load items onto the truck and when they get to the new home they refuse to take anything off the truck until you pay them the new amount, essentially hold your items hostage. Be very careful when hiring a mover and check references and on line complaints.