RE/MAX Alliance Susan Jubilee

Susan Jubliee and her team are amazing! She helped us buy our dream home, manage a rental, and helped us refinance when interest rates fell. Her advice and guidance during the renovation of our rental property helped us get top-dollar when it was sold. Do yourself a favor, just use this outstanding realtor.

Susan and her team managed our property for six years, through three sets of tenants. They were on top of everything, keeping us informed and ensuring the property was taken care of. They are very professional and genuinely care about doing it the right way. We decided to sell recently, and Susan did a great job as our agent in the sale. I would recommend her to anyone looking for a property manager.

Absolutely awesome. We have three properties across different states and Susan and her team are the unparalleled best of them all. We are completely worry free as she has the skills and team behind her that make everything run like clockwork. You cannot go wrong with her as your manager and she will fight for you and do right by your needs. Awesome!

We have been so pleased with Susan Jubilee and her team as our property managers. They are professional and make us feel like we are very important to them as they address our concerns and/or needs. We have used them as our preferred property manager for over four years.

RE/MAX-Jubilee Property Management is hands-down the VERY BEST property management company on PLANET EARTH! From cradle to grave, beginning to end and everything in between, they made the property management process seamless. My wife and I rarely give 5 STAR glowing reviews, however, Susan and her team restored our faith in the real estate business and real estate professionals. If you have any doubts whatsoever, CALL SUSAN...if you are unsure the others are any good...CALL SUSAN...if you're wondering if your property can be rented out or not...call SUSAN...if you're considering selling over renting...CALL SUSAN...bottom line, call the SUSAN and the RE/MAX Jubilee Team! Prior to meeting Susan, we consulted two other local companies. The gentlemen who came to our house were both good guys, good salesmen and well-spoken in the "what does this client want" routine, but I wasn't looking for a scripted sales pitch, or a pal to hang out with, NO SIR, I was looking for a SEASONED, top-notch property management team to look after our $500,000.00 home while we relocated our family 3 hours away to Metro DC area. Susan Jubilee and her team are ABSOLUTELY THE BEST! As a former military investigator, I did my due diligence in finding the right property management team. From the moment we met Susan in our home during the consultation, we knew that she was LEGIT!! Absolutely, a PROVEN PROFESSIONAL! Susan made these first-time landlords successful because she had a vision and a well-documented plan, which was executed with precision. Trust me when I say, Call Susan. Fast-forward six years to 2020. Susan and Team Jubilee continue to raise the bar and deliver exceptional property management and customer service. I've read a few negative reviews about Team Jubilee, and I am here to tell you, they are not perfect and they don't claim perfection. Take it from someone who has been through the gambit of house and property management issues; Susan and her team are the BEST of the BEST!!!!!!!! Separate the wheat from the chaff; when it comes to reviews, see who has an ax to grind and who doesn't; who is offering genuine, honest, purposeful, God-inspired words and who is spewing negativity, hate, and discontent. "People helping people, it's powerful stuff"™ Trust me if you are a reasonable owner, with reasonable expectations, TEAM JUBILEE can't possibly let you down. MAKE THE CALL TO TEAM JUBILEE.

Great! Sisan was my realtor on other occasions as well and each transaction went very well.

I hired Susan Jubilee and her team to manage one of our rental properties about 4 years ago. I have been extremely pleased with Team Jubilee since day 1. I am basically hands-off because of their timely, reliable, and honest services. Susan is always pleasant and professional and has a calm, problem-solving approach to issues that arise with the property or tenants. Her renter-screening process is solid to ensure we receive rent on time and that the property is maintained. Team Jubilee has a great team of vendors/service providers that respond quickly and keep the property in good condition for a fair price that is always communicated with me before any work is performed. I also like their professional billing system; online access is reliable and user-friendly. I can always count on Susan and her team to look out for me and my investment like it was their own and would recommend them to any property owner looking for a professional property manager.

Service was provided on a very timely manner, according to my schedule.

It went VERY well actually. Susan Jubilee took our account in Sept 2013. She took our property basically from zero- zero being no renter, and in desperate need of maintenance that the old property manager neglected to "manage"- to ten, ten being we had good renters and the much needed upkeep of the property was being attended to. We had no problems whatsoever with her service- my wife and I were actually very pleased with her service. She was very accessible and she also kept us up-to-date on everything that was going on with our property. We had several renters from 2013 to 2018. Team Jubilee made sure that the renters were also doing their part in keeping the house in a good condition. We had a lot of ups and down with the condition of the property due to its age. But with the professional and expert guidance from Team Jubilee, it made it all bearable and manageable for us as owners. Then we came to the decision to sell the house. We also hired Susan Jubilee and her team to be our Real Estate Agents and to help us get the house into a marketable condition. This was no cake walk, the house was in no condition for a quick sale. Susan made a big to-do list that we adhered to. She also managed the whole reconditioning of the house. And just like before, she took our house from zero to ten- ten being, ready for sale at the asking price that we have set. The house looked so good, that on the second day after being listed we had over ten viewings and more importantly-an offer. There were even some buyers waiting in the wings just in case the first offer did not push through. Well, the first offer made it all the way to Closing, at our asking price- just last week. I'm writing this review to offer my full recommendation for Susan Jubilee and Team Jubilee. If you are in the Hampton Roads area and you are in need of an awesome Property Manager and Real Estate Agent, go see Susan Jubilee.

Susan Jubilee was absolutely a joy and pleasure to work with. This was my wife and I first home buying experience and Susan made it extremely easy. She taught us a lot about what to look for when buying a home, she didn't waste our time, she listens well, and most importantly she took care of us through the entire home buying experience. Susan was involved in every aspect of our purchase and she gave us peace at mind. I would recommend Susan to anyone who is looking to buy or sell a house.

I highly recommend working with Susan Jubilee (and her associate Gloria of 'Team Jubilee') for listing in a weak market. She viewed my condominium with an experienced and exacting eye, and recommended upgrades both minuscule (replacement of door knobs and hinges to brushed nickel) and large (roof and flashing repairs, new carpet, interior paint job). Although not entirely happy with a cash outlay to sell, I grumbled and complied. Team Jubilee made recommendations for contractors, and were able to enforce timely and cost-effective service and excellent craftsmanship given their repeat business leverage. A lockbox facilitated the upgrades. The results: my home sold for full asking price in a tough market (winter holiday & cold and gloomy = tough to sell a bayfront condo) before we had even staged or listed it. Bravo Team Jubilee! You can trust her expertise and experience.

Susan managed our property for us for over 10 years. During the majority of that time we were living on the other side of the country and were no where near our rental property. There was not a single time that I had to worry about the status or condition of our home. Susan and her team are some of the most professional and helpful individuals that I have ever worked with and I would not hesitate to work with them again. She managed every aspect of our property as if it were her own home which gave us complete peace of mind. Repairs, renovations, tenant concerns, selling our home.... all were swiftly and professionally handled and frequent updates were provided to us. She absolutely has the best property management team you could have. Thank you Susan, so much, for taking care of our home for us. We will always be grateful to you and your team.

I was very nervous this was my husband and I first time purchasing a home. We did not understand all the real estate vocabulary, however Susan had patience and was very knowledgeable to explain everything to us. When we went out to start looking she was honest and knew what to look for as maintenance. If you are looking for someone to help you sell or purchase your home, SUSAN JUBILEE IS THE PERSON TO CALL!

Susan was outstanding. She was very responsive and thorough. She answered all my questions and provided great advice. I highly recommend her as a property manager and a real estate broker.

I can not express how lucky I was to be referred to Susan. She helped me every step of the way with the sale of my condo in Ocean Lakes. I had already moved out of state and had to find someone right away that I knew I could depend on. A friend of mine told me not to worry because she would have all the answers to my questions and the condo would be off my hands in no time. It was true!!! Susan gave me all her suggestions on how to make it sell right away and for top dollar. My place was on the market for 3 days and I got a full price offer. It was because Susan had all the knowledge and contacts (handyman, plumber, electrician, cleaners, etc) to help get my place ready, all with out me having to drive back to Virginia for any of it! Besides her professionalism in her field, she is easy to talk to and can explain all the real estate information in a way you can actually understand. I would highly recommend her to anyone and everyone I know! Great job Susan and team. Keep up the good work!!

Susan is down right amazing!! She gave us all the advice needed to get our house ready for the market. She is very knowledgable and a true "go getter". My house was on the market for a total of 3 hours and we received a full price offer. All this was done while I was living in a different state, I would recommend her service to anyone and I will defiantly look her up the next time I need her. Thanks again Susan!

This review is long overdue! Susan and Team Jubilee have been our property manager for the past few years for our condo in Greenbrier. Susan and her team have always been excellent with everything that they have done for us. When we first met Susan, she walked us through the rental process very thoroughly and made sure our unit was up to date with all safety standards. She handled a, "crisis" at our condo amazingly when our hot water heater gave out, keeping in constant communication with us and resolving the problem quickly. She has always found us quality tenants and we have never had a vacancy. She has also acted as our realtor, showing us single family homes in the area when we requested a viewing. She helped us sell our townhome when we decided to move into a new build single family home. We were able to get a full price offer after only being a few days on the market- in the dead of winter! With her anticipating every roadblock, our negotiations and closing went very smoothly. Chances are if there are any bad reviews of Susan out there (which would be hard to believe), they are probably from tenants who weren't happy with being held to the high standards for unit maintenance that she clearly lays out on all of her lease contracts and verbally reviews with tenants as well prior to move in. She has always been a great advocate for us. Professional, quick to respond to our million questions that we always have, and just a pleasant person in general. I look forward to many years of business with her!

It went great. Ms. Jubilee is an absolute top performer who gets the job done. She will be my only choice for future real estate needs whether buying, selling or renting.

Susan and her team do a fantastic job managing my property. They are very quick to respond to tenant issues and questions from me. She also provides fantastic advice on legal requirements, maintenance and repair jobs, and tenant issues. She is also very good at finding new tenants at the end of a lease. I live almost 2000 miles away from my property and I feel very comfortable knowing that it is in her good hands. I would recommend her to anyone.

Susan is always professional and she knows her stuff! I would highly recommend her as a seller/buyer realtor.

Susan was wonderful! We came from out of state, and she was very flexible in meeting our schedule. She was very knowledgeable and friendly. She helped us purchase a condo in the location we wanted at the price we wanted. After the sale, she recommended contractors for services that were needed. We could not be happier with her.

She provided a house for her to look at and it was perfect. My room-mate feel in love with it instantly. When there were issued that needed to be addressed she made sure they were taken care of in a timely manner and the people that she had doing the work were both professional and courteous. When the owner decided to sell the house Susan worked with my room-mate to assist her in buying the home and made the process as painless as possible. I would recommend Susan to anyone that is looking to rent or buy a home!

Excellent. Susan is very professional and organized. I never had to worry about my house when we were renting it out. She kept up with the yearly maintenance of HVAC, and any repairs needed were taken care of immediately. I highly recommend Susan and her team!

What can I say, she is the best in the business. I have purchased three homes with her service, and use her property management expertise. She is fair and will never pull your leg or lead you astray. Her patience is unparalleled and her knowledge of the business is her most valuable asset.

Initially I was afraid to let a property be managed by an agent while living overseas. I was expecting problems and concerns leading to the need for frequent travels and frequent contacts. I actually ended-up keeping the property for 10 years without ever returning to check the situatio in person and without any real concern. The condo was rented practically without interruptions and the rent has always been paid on-time. This is surely the result of a hard work and a very good selection of the various potential renters. Additionally, when I've taken the decision to sell the property, I have received a good offer in keeping with my expectations and in a short time. Also in the case of the sale, there has been no need to travel back. All documents have been managed successfully from abroad. I need to congratulate Remax and Susan for the excellent support during these several years of cooperation.