I was given an 11-3 window. I called them at 12. They told me I was on the list and they would have someone call me. someone called me. He asked for the address. He told me he knew where it was. He has yet to show up. I waited until 3:40 and called them. I spoke with Pamela who said she would contact the locksmith. She put me on hold for 10 minutes and the line was disconnected. I called back and got a guy and told him I would call Angie's List. *EDIT* they did end up showing up and doing a good job so I updated the grades for them.
Description of Work: I called them yesterday to schedule for today. They replaced some locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janie H.
04/2017
5.0
locksmith
+ -1 more
GOOD Service
Description of Work: Unlock closet door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54.94
Alice J.
08/2016
1.0
locksmith
+ -1 more
Obviously I would NOT recommend this company to anyone. Ever.
Description of Work: I called Pop A Lock 3 different times to get a key made for my garage door and new door knobs, deadbolts and locks added to 5 doors of a home I just moved into. The first two calls the ladies told me the locksmith would call me right back. Never heard a word. I called back one more time. She couldn't find my ticket. She wrote my information down again. She ASSURED me someone would call me right back. Have NEVER heard back from any living soul from Pop A Lock. Very disappointed that these people didn't have the courtesy to even return my phone call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Charles S.
02/2016
5.0
locksmith
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0
Gerald B.
06/2015
5.0
locksmith
+ -1 more
immediate response after my initial call. scheduled me for the next day! (would have come sooner...but I didn't need that). professional, knowledgeable, tidy. would use them again
Description of Work: re-keyed almost all the locks on my home and made extra keys for each door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Clare V.
05/2015
4.0
locksmith
+ -1 more
unknown
Description of Work: thet were very punctual, professional, and courteous, BUT They could not get my door unlocked! I have one of those locks that cannot be picked. They did not charge for the call or attempt to get me in my house. Luckily I found another solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey L.
04/2015
5.0
locksmith
+ -1 more
I lost the master keys for the Avalon. I was not able to drive the car. I had it towed to Casey Toyota. I was told by the local Dealer, Casey Toyota that the entire computer had to be replaced at the cost of $1400.00 plus labor and cost of the keys. The cars value was $4500.00. At the suggestion of my insurance agent, I called Pop-A-Lock. They came as soon as possible. It was a Sunday afternoon. They made 2 keys, using their equipment, without having to replace the computer. Total cost $400.00.
Description of Work: Made new programed master keys for a 2003 Toyota Avalon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Pat & Dominic G.
04/2015
5.0
locksmith
+ -1 more
He was very nice and did good work. I was comfortable with him and he was very honest. He also had good advise for implementing some safety things for the house.
Description of Work: They changed some door knobs and re-keyed everything to one key.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott S.
04/2015
4.0
locksmith
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Armand D.
10/2014
5.0
locksmith
+ -1 more
unknown
Description of Work: Replaced front door lock. They did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Rashanda H.
06/2014
5.0
locksmith
+ -1 more
Prompt arrival and popped lock in less than 15 minutes. 2nd company to come out but the only company that was able to open. They doubled check lock still work and verified id..... Matt was excellent!!
Description of Work: Unlock residential lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Anita D.
06/2014
5.0
locksmith
+ -1 more
I locked my keys in the room. The locksmith was very prompt. He arrived 30 minutes later. He was very professional and had the door unlocked within 20 minutes.
Description of Work: Door unlock
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Diane J.
03/2014
5.0
locksmith
+ -1 more
I locked my keys in the car in Hampton, (with the house keys, so I couldn't go home and get the spare set). They told me it would be about 40 minutes and the technician would call a few minutes prior to arrival. Within 15 minutes, the tech called and said they were a couple minutes away. The technician was friendly and professional and had my car unlocked in less than 5 minutes. Thanks guys!
Description of Work: Unlocked my vehicle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54.95
Kristin W.
05/2013
5.0
locksmith
+ -1 more
I locked myself out of my house and car at the same time. I called Pop a lock who was able to send someone over within 30 minutes. They also gave me a quote on the phone, which was $65 with a possible $10 extra charge if both car and house had to be opened (the only way to get into the garage (which was likely the easiest lock) was to get the garage door opener out of my car (yes, a bit crazy, but new house/moving situation)! The locksmith showed up within 30 minutes and confirmed the price that had been mentioned on the phone. He then attempted to go through the front door, so we could avoid the extra charge, but ultimately had to go the other route. The job was a bit more challenging than some, and took about 30 minutes, but after all was said and done I was in my house and paid the expected $75 fee. A friend of mine had just used a locksmith a month prior with an expectation of a $50 or so fee. She did not receive a quote on the phone, and after the guy showed up and opened her door within a minute, she was charged $150 dollars. I was very pleased with pop a locks service and price
Description of Work: Pop a lock came out to my house when I locked myself out of both my car and house. The locksmith ultimately ended up having to get into my car to open the garage so he could open the locked door that led to the house. The car alarm was set, so in order to avoid it going off, he was able to trigger the garage door opener without opening the car. He then opened the house door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kenneth W.
07/2012
5.0
locksmith
+ -1 more
Came at 630 in the morning, within 30 minutes of being called. Was apple to open house door after being locked out without damaging lock. No surprises on price, and fast service. I liked how he asked for ID after I had access to my wallet... Makes me feel better that they check before letting someone in a house. Took credit card on the spot. Whole thing done in 15 minutes!
Description of Work: Unlocked my house after being locked out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Mike D.
05/2012
5.0
locksmith
+ -1 more
They are very good. There was no charge because it was covered by my insurance. I've also used them before to unlock my car. They are very prompt.
Description of Work: They jump-started my car.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris K.
05/2012
5.0
locksmith
+ -1 more
My daughter locked her keys in the trunk, and they were here pretty quickly. They were very prompt. They came, did the job, and left. The quality of their service was good.
Description of Work: They unlocked the truck of the car.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Krysta E.
04/2012
5.0
locksmith
+ -1 more
They are always excellent and quick, typically come within 10-15 minutes.
Description of Work: When I lost my car keys and had Pop-A-Lock create a copy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Dee W.
02/2012
5.0
locksmith
+ -1 more
Bottom line: I will NEVER lock my keys in the car again -- but if I did, I'd call this outfit.
Description of Work: Very straightforward -- 30 minutes from answering the phone to opening the door. Very professional, timely, efficient, at a reasonable price. I've heard of service stations and dealerships charging upwards of a hundred dollars. Pop-A-Lock was 45 bucks and have a nice day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Radon Detection & Reduction
FAQ
Pop-A-Lock is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Pop-A-Lock accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Pop-A-Lock does not offer free project estimates.
No, Pop-A-Lock does not offer eco-friendly accreditations.
No, Pop-A-Lock does not offer a senior discount.
Yes, Pop-A-Lock offers emergency services.
No, Pop-A-Lock does not offer warranties.
Pop-A-Lock offers the following services: Residential & commercial locksmiths.