Paramount Builders Inc

WE DID NOT HIRE BIGGEST CONCERN ...AN HONESTY ISSUE PRESENTATION TOO LONG PRICED MUCH TOO HIGH UNLIKE OTHER COMPANIES NO WRITTEN PROPOSAL (it was as though it was being concealed)

After telling the salesman to leave (it was almost 10pm) I was contacted by their "Supervisor" the next day. He came out, took a look and I wound up getting it done for just over half of the estimate. The work is first rate, and looks great. The sales/management needs some grooming.

We've previously used Paramount to install 22 energy efficient windows in our house. So, we knew of the company from prior work. It almost seemed like the sales call lasted longer than the actual work. That's not true (2.5 hours vs. 3.5 days) but the call took longer than we expected considering that we already knew what we wanted. The work started on a Monday and continued through mid-day Thursday. Trim work took 2 days, the door about a half day and the gutters about a day. Our house is not large in square feet but it's a ranch style so we have a lot of linear feet. It was a big project. We were invited to talk to the men anytime and ask what's going on. The only issue, and it wasn't their fault, is that the door was installed during one of the colder days in February and the house got pretty chilly. Again, not their fault but we were pleased when it was finished and closed in. The men were competent, professional and worked steadily. we were very pleased with them. It also helps that they stand by their work and will repair/replace any thing that goes wrong. For example, previously we had a sliding window installed in our kitchen. it was hard to close and lock. If you worked out and really slammed it closed, you could close and lock it, but... They came out and installed a new window at no cost. We are very pleased with Paramount.

They did an excellent job. We got what we paid for. They provided a great service and a great product.

I have not made a decision about using them as yet. They gave me an estimate and they won't leave me alone. They are at my doorstep every 5 days. The presentation was wonderful and very thorough, but it was way too long. The salesman was a nice guy and answered all our questions, so it was a good meeting. Their responsiveness is very thorough, but it is a little too pushy. I am still considering my options, so it is a possibility that I may use them.

We decided that it was not the right time to do the job on the windows. It seemed like a good product. They were a little bit pricey. They were a little bit aggressive and kept calling us. We kept telling them that we did not want to do it. They were great when they came to give the estimate. There was a long demo, measuring and estimate and everything. We did not realize it would take so long. They were very nice. Once we looked around and made sure that we had the best price, we did not really call him up to do the ordering or set up the meeting. We did not really speak them out.

They did a good job. We have big windows and they had to custom the windows. They measured it twice and came when they said they would and did the whole job. They cleaned up after themselves and they windows look great. The prices were on the higher side, but it was worth it.

This company had sales people canvassing our neighborhood. My husband spoke to 1 and then a couple of weeks later I was working outside when I was approached by the same young lady. We were in the process of prepping our home for painting. We ended up asking for an estimate for just the 1 overhang. A salesman came out, did an eyeball measurement and gave us an estimate of $5700. We said "no thanks" and thought that it had ended. The company called us again and said that it was the end of the fiscal year and they had to get rid of inventory and could another person come out and give another estimate. We agreed. This sales person did another "eyeball" measurement and said he could have it done for $3700 because they had a lot of white inventory to get rid of. All he asked was that we write a nice letter if we liked the work. He also said his best worker, Steve, would be in charge and pointed to our nighbor's home and said they would be embarassed by the time this company was done. Wellthe job was eventually sceduled 2 wks later, the crew came out, looked at the job and said that the salesman underestimated by 50% for materials and that it would cost an additional $1095. The salesman ended up saying that my husband had given him the measurements - this was totally false. Ended up contacting the VP who said "No" they would proceed with the original price and we would have "Steve" as promised and another date was set up. My husband waited and no one showed up - they called and said there was a miscommunication. Another date was set up and the crew showed up. But no Steve - never even got to see that guy. The 3 guys that did the work were fine (though the head guy shouldn't come to the door for the first time with a cigarette hanging out of his mouth! - a bit unprofessional.). It was promised that the work would be done in a day - it took 2 (not a big deal). And our neighbor would not be "embarassed" by the quality of the work. It is fine but doesn't look much different than our neighbor's. Just overall, a pretty poor, disappointing experience. And we probably still paid too much - but that is what we agreed to.

The presentation was too long and high pressured. The windows are so impressive, they sell themselves. Due to high pressure sales men, I did not buy at time of presentation. Next day, I received a phone call from customer service department to schedule for a (non-commissioned) supervisor to come by to make me a deal. I scheduled and then called to reschedule but communication in the office failed and supervisor showed when I was not available. The office then called to reschedule with me, again. This time I was waiting for him to show, and received a call from the office, asking why I was not home. I explained that I am home and have been waiting for a representative to show up. A representative (not a supervisor of any kind) finally shows up two hours later. He writes up an estimate for the front windows and we accepted, with a deposit check. They informed us that the windows would be manufactured and completed within four weeks, and then they would call us to schedule installation. Exactly four weeks later the office called to schedule the installation with us. We removed all furniture from around the windows as well as drapes and blinds. The installers arrived on time, and were courteous and very polite. I was very impressed with the professionalism they had as well as the respect they showed to my home and yard. They removed the windows efficiently, and left no debris behind. The best part of the whole experience was the installers!! After they caulked and wrapped the windows they came inside to demonstrate the features of the windows. KUDO's to the installers!!!

They were very efficient, but they took their time to get the job done right. The windows they put in were of very high quality and it came at an excellent price. Their salesman was very helpful as he appeared to dig through and find every discount he could. They are also holding open the contract for 2 years so we get the same price when we do the back of the house. There was very little mess and they did all of them in a day and a half. The sales talk was excellent and it explained everything, but it went on for way too long. I am very happy with the windows as they are so much better than the original ones we had. They have their own line of windows and I am guessing that there are comparable to other high quality windows. They are top quality and I don't see any room for any improvement of their windows.

The second transaction was for the remaining windows. This time we had problems with two windows. The first problem as that one of the windows opened the wrong way. It was their error and they fixed it without complaint. The second issue was that one window was hard to close. If you pumped iron, you could close it but normal people couldn't. When we complained, our salesman came back out and agreed that it shouldn't be that hard to close and we received a replacement without problems.

Always get more than one estimate. If pressured to by now at this price send the person to the door.

I called Paramount Builders to get an estimate on siding for my home. After spending an hour and a half listening to their rep tell us how great this company was, he told us he could come back after all of my other estimates were done to give me a price unless I was ready right then to decide yes or no on his company. All because I told him I would be getting more estimates before I made a decision. They can keep their "hard" sell tactics. I will NOT be calling this company back.

They overcharged. I felt intimidated by them. I'll never use them again.

On our request, the salesman, Tom Reynolds, made a home visit and demonstrated the various window replacement options. He measured the window openings, we agreed upon a price, and signed the contract giving 10% down. Another company representative came by our house a few days later to double check the measurements Tom had taken. A representative of the company called about one week before to schedule a date to install. A five-man crew arrived right on time, were dressed appropriately for their work, and were very polite throughout. The few questions we had during the installation were answered thoroughly and with genuine concern for our satisfaction. Once the work was completed, the crew completely cleaned the work area, made sure we were satisfied with the installation, and departed. Mr. Reynolds came by for a post-installation inspection and we gave him the balance for the work performed. A very pleasant experience.

We contracted with them to do the complete job but they only charged us when they installed each window, which I really liked. We have a lifetime guarantee with hurricane resistant windows. We have also been saving $30 a month on our electric bill.

The price was a little high but I am very pleased with the work overall. Their responsiveness left me a little disappointed because I called when I found out one of the windows was leaking and it took them a couple days to come back. Besides that they are a professional company and they are good at what they do.

My overall opinion of Paramount is variable. That is to say that some of their contractors were really good and unfortunately the site manager wasn't so knowledgeable nor helpful. I had to keep tabs on the progress to get as close to what I wanted as possible.

They sell a very good quality product. It is a high quality product but is well worth the money. They came highly referred and we are satisfied.

They did a professional job of installing the new windows. They were very quick and were in and out in no time. I haven't had any problems with the new windows. The crew that came out was friendly and they were well educated. They seemed to be very experienced.

They really did a good job. There were not any leaks around the gutters, and finally the rain went where I wanted it to go. The crew was hardworking men who got the work done real fast. They cleaned up all of their mess and they were real respectful.

There were two workmen that showed up for the job, and they were both on time. One of them left half way through the job and did not come back. The one remaining man could not finish on his own in a single day, so he had to put plywood over the picture window and finish the next day. The work was well done, but it took longer than it should have, and it was far too expensive.

There have been a lot of good things said about Paramount around our neighborhood, so we thought we would give them a chance. We were happy we did because they did a wonderful job with the replacement. The crew arrived on time and seemed very eager to get to work. The project was done very cleanly, so there would not be a huge mess at the end of the day. The new siding looks fantastic, and we have recommended their services to friends.

It was a pleasure to have them in my home. They were very friendly and easy to talk to. They explained the quality of the windows and asked me if I had any questions. They removed the old windows in no time. The windows are holding up great so far. They really open and close smoothly and there is no air leaks at all. They did an excellent job on all the work they did.

Paramount did an outstanding job with the replacing of my windows. I do not think anyone could have done a better job than these guys. I mean there is not one single thing that is wrong with these windows. They honestly do look marvelous. Everything is lined up correctly, everything opens and closes without any hassles. I am very pleased. As far as pricing, I wish not to get into that with anyone, but it was very great price. I do not feel that anyone could possibly be disappointed in their work or their prices.