New Dominion Contractors Inc

I selected this contract and Old Dominion Remodling from Angie's list. Both had great reviews, but I did see where New Dominion had some bad reviews as far as lack of response. I called the contractor's number and left a message with my contact info and a brief description of what I was looking to do a week and a half ago, but have still not heard anything back from him. We went with Old Dominion.

My husband inherited his folks house and we decided to remodel and move in. The house was built in 1969 and had some very tight bathrooms with unusual spaces. No maintenance had been done in about 12 years due to my father-in-law's illness and we knew going in to this project that we were going to have some serious damage that needed to be repaired. We had done a bathroom renovation in our old house, hired someone cheap to do it and learned the hard way that it costs more to fix something that wasn't done right the first time. We wanted someone working on this who knew what they were doing and would make sure it got done right. Joe Henry was the right guy. The master bathroom was very small and it was Joe who suggested that we demo the family room wall and go into the walk in closet to expand the bathroom. The existing shower was like a cave built into the wall, but Joe moved the location, built a spacious 4'x 5' shower with half glass walls and a bench seat. He found major damage to all 3 bathroom floors and made sure this was corrected. I thought we would have to sacrifice the walk in closet to expand the bathroom, but we actually ended up with a larger closet than the one we started with. Joe painted and installed closet shelves and rods. The hall bath had some really weird spaces and no closet. Joe suggested we demo a bedroom closet to make it part of the bathroom so we could build a closet in there. Joe does first class work. His network of vendors is fantastic. Not only do they have great products, but it turns out they almost always had the best price too. The subcontractors he brought in were professional and did a great job. The tile work is exquisite. The vanities were custom built and are beautiful. One advantage of having Joe is that he knows a lot of people who do great work. During this time, we discovered that the roof and skylights in the great room were leaking. Joe hooked us up with a roofer who replaced the entire roof, wrapped the overhang and installed gutters as well as replaced the flashing around the skylights for a great price. There wasn't much sticker shock with this project because Joe took time to research and put together his estimate so that we knew not only his price, but what our estimated costs would be. He gave us an estimated completion date and we were only about a week off of that. Stay tuned for another review from us on the kitchen remodel. Joe did such a good job, that we didn't even get bids on the kitchen from anyone else.

Joe has some good qualities and I can see how he has some good reviews. The good thing about this business is that he works on one project at a time - this means he is as committed as you to getting it done as quickly as possible. We had quite a big job and even this was done in 6-7 weeks even with some delays due to subcontractors. His price is not the lowest but not the highest. He can execute the gutting and re-building of a kitchen well, he knows how to organize and plan for electrical/plumbing..and get the job done, especially if the layout is exactly as was before - we found little imagination and planned the new layout ourselves, though he went with it and made changes to lighting as we needed. His subcontractors are very good (with exception of his plasterers) and he gets them in to do a good job. We also liked that he let you pick out your big price items directly an not have to go through him and pay and extra fee on top. The main problem we had was with attitude and with final details. We had a issue early on with the wallpaper and plaster, and since I had disagreed with him we were disappointed that he did not act professionally thereafter. Everytime I asked him to fix something I thought wasn't quite right, he would yell and tell me how impossible I was to please. He would also argue with his subs when our entire family was in the adjacent room and it was quite uncomfortable. We expected a little more attention to detail given the reviews and assurances of quality work. We felt we had to point out obvious things to be fixed and that he rushed through these items and also could have taken more care with intricate details such as the trim around windows and doors. Overall the kitchen looks amazing if you don't fuss over the fine details of the wood trim or smooth finish of the plaster on walls. Chucks' Construction did a great job with the cabinets, Garces Tile did great on the tile, and the Rock Solid granite cutting and installation was fantastic. I think I could recommend Joe for smaller, straight-forward projects or enclosed rooms but sadly wouldn't use him again for something like this blending open concept old and new rooms together.

, Joe Henry, owner of New Dominion Contractors, Inc., impressed from the first contact. He was courteous, professional, personable, and responsive. On his first visit he listened attentively to what I envisioned and had suggestions as to ways this could be accomplished or improved upon. These were not suggestions that would require extra money to be spent, but suggestions that would make the bathroom more liveable, useable, and attractive. He was very knowledgeable about what materials would best accomplish my goal of updating and upgrading the bathroom. When he presented his quote he addressed everything we had discussed. His contract was quite detailed and comprehensive. It left nothing to chance which was very reassuring. The contract agreement included a time schedule, a payment schedule, information about the use of sub contractors, and a complete description of all work that was to be done in detail. The price included a set amount for labor and construction materials. Other customer costs were estimated for things such as tile, vanities, granite, plumbing and light fixtures, toilet, and glass enclosure for the shower. These estimates proved to be reasonable. Admittedly, I went over budget in a couple of areas, but I did this with the full knowledge that I was choosing to be extravagant. I could easily have gotten everything within the estimates given. In addition, Joe provided a list of vendors he typically uses and has developed a good working relationship with, and websites where I could find materials. I ended up using all of his suggestions and was not disappointed. Work started as promised and I learned from the outset that making certain my home stayed clean and protected from damage was a priority. It also became quickly apparent that Joe, who was on the job himself every day, was a perfectionist. He went above and beyond to make sure all work was done to his high standards. I never once had to point out something that needed attention. In addition, he noticed things in the house that were not part of his job but needed attention, and he addressed them while he had his materials out. His dedication to provide quality work and his professionalism were displayed daily. He did all the construction and electrical work himself. He obviously had long standing relationships with all the subcontractors. Chuck, the cabinet guy, Reuben, the tile guy, and Sean, the plumber all did outstanding work and were a pleasure to work with. Joe kept me informed daily as to what to expect and what still needed to be done and answered all my questions willingly and patiently. When I would have difficulty making decisions about materials he would use his knowledge and expertise to help guide me. Several times he helped me get a better price on materials. When a snag would arise, as they inevitably will during a project like this, Joe kept me informed and dealt with them as needed. The completed bathroom exceeded all my expectations. Because of his work ethic and positive honest attitude, Joe made the whole remodeling experience unstressful. I would not hesitate to use him again if I had another home project. I wholeheartedly recommend him to anyone who needs a general contractor.

I called Dominion from Angies list as it states that they do work on the Peninsula (Newport News, Yorktown etc.) I had a bath and kitchen remodel which im sure would be worth over 25K to him. I had read one or two comments that said he had a rude response to phone calls, but i decided i would try to call since his work was supposed to be good and he is listed to come to this area When i called, he ?Joe? seemed like i was bothering him and was rude and abrupt. He said i don't come there and good luck. I sent him an email regarding this and he assurred me he would remove our area from his website and i "thanked him for wishing me luck". It still says Newport News and WiIliamsburg area on his site.

They declined the opportunity to give me an estimate, which really surprised me.

Out of the 4 estimates we got, Joe was definitely the most experienced and we felt he would do the best quality job. We were right.He worked very hard to help us get quality materials and work done within our modest budget. We truly appreciated that. We loved that he has long standing relationships with his subcontractors and suppliers. That made things SO much easier for us as this is our first time doing a renovation on this scale.Joe was always patient with us as first timers and was always willing to explain and answer questions - to help us through this project. He smoothly handled all of the snags and problems that popped up. Joe went out of his way to try to keep things within our budget even when these problems arose. Love the fact that he even tinkered with the doors to our garage because they wouldn't stay closed. Even though we don't live in a high-end house, Joe helped us to get amazing bathrooms. We absolutely ADORE the finished products.We would highly recommend Joe for people who want quality work and quality materials - custom cabinets, tile, granite/quartz, etc. He goes out of his way to make sure things get done right. We hope to work with him again in the future :)

We have used New Dominion in the past to redo both of our bathrooms and loved how Joe was able to help us see what we really wanted to get accomplished. We thouhgt it interesting that the negative critiques you see on Angie's list are by those that have not had services performed by Joe. Some people want the best and don't want to pay for it. If you want a quality, professional job at a very competitve provce New Dominion is highly recommended. Demo went great. We had concerns on what we would see once the floor was ripped up. Joe strengthened the floor with about 40 pounds of nails and the hard wood install now matches the rest of the house. The recommended ceiling treatment pulled the entire room together. We were given a list of recommended suppliers for things such as cabintry, granite, tile and flooring. We looked on our own but ended up choosing all from Joe's list. We were very satisfied that we not only saved money using these recommended contrators and vendors, but as they have worked with Joe in the past, helped make things run smoothly and to our highest expectations. Joe Henry and his cabinet maker Chuck helped us create the kitchen we had always wanted. We had received cabinet quotes from both of the box stores and Sears as well. The great news was that we ended up having custom cabinets installed at a better price that includes unique features that we just love. Joe worked though the synchronization of all the needed installations in such a manner we felt relieved knowing the process was moving along so well. We recommend Joe Henry and New Dominion Contractors.

Business must be good for New Dominion Contractors because they sure didn't seem interested in my job. I called in early February to set up an estimate and inquired if this company did anything with arcrylic bath systems since I've seen a lot advertised lately. First the gentleman answered (the listed business phone number) with a hello instead of identifying the business. I had to ask if I had dialed the right number. When I inquired as to whether the company did anything with arcrylic showers/tubs I was told "you're better off wrapping a condom around your tub." I don't know what is wrong with asking questions and being informed, but this person was very condescending and curt. He definitely did not believe in arcrylic bath tub/showers nor suggest any kind of alternative shower remodel that they do perform such as tile. I was also told that the average bathroom model for this company was $12-$15k and if I was ok with that then he would come out and do an estimate. I don't remember the exact words used, but the gist was that he wastes a lot of his time on estimates and wasn't going to come out unless I knew the average price and wasn't going to be sticker schocked. Not a very pleasant experience and definitely turned me off to want to do business with this company. I did heed his advice and called Bath Fitters with a much better outcome than New Dominion.

We called New Dominion Contractors based on the great reviews here. Joe Henry came to our home to discuss and bid on a master bath remodel. He was on time for the appointment - great! He spent quite a lot of time with us discussing what we wanted to do and various options we could go with - great! He said he was going out of town for a week or so, and would get back to us when he returned. We weren't in a rush, so that was okay, too. Long story short, we never heard back from him. I called him about two weeks after he met with us, so about a week after he said he was going to be back, and spoke with him directly. He seemed a bit disoriented on the phone, so I reminded him of the job and asked if he'd like to get back to us at a more convenient time. He said yes. A week later I still hadn't heard back from him. In the meantime, we signed with another contractor who was a lot more on the ball. UPDATE: In response to the provider's response: It's fine if you don't want to take on a job, but it's very unprofessional to ignore a potential client, even one whose job you don't want. A professional would have called back and said that they couldn't take the job (for whatever reason). At least you'd be giving them the courtesy of letting them know you're not interested. If they're waiting for your response, they can move on. FWIW, the contractor we went with did a beautiful job! No regrets there!

Dealing with New Dominion Contractors (Joe Henry) was a pleasure. From the outset, Joe listened to what we wanted to accomplish. He made suggestions, provided guidance and helped us to avoid mistakes. He kept his promises, anticipated problems, and (in many ways) exceeded our expectations. Our new bathroom is beautiful! We had a large bathroom project which was necessary due to age and some deterioration below the shower. We had spent months trying to get estimates from various tradesmen, and some general contractors. None of them addressed our concerns or provided firm estimates we could trust. We got the feeling that they were guessing or just fitting their routine to our job, and then would drive the price up if they discovered ?hidden? damage. Joe provided a firm estimate. He clearly spelled out what costs to expect for reasonable choices of fixtures, tile, cabinets, etc. We could pick less or more expensive items and know their effect on the bottom line. He included an outline of what would be required if certain damage was discovered, stuck to it, and went above and beyond fixing a hidden problem without a dollar added to the estimate. He was very conscientious about protecting the rest of our home from dirt and dust during the job. Home renovation is stressful. Glitches are inevitable. Working with Joe reduced the stress, as he explained the schedule step-by-step. We knew when we needed to make our choices to keep the job moving, which sub-contractor was coming on what day, and what was next. When we made a slight change to the job, he adjusted. His subcontractors and suppliers were friendly, prompt, and did wonderful work. Joe Henry was in charge of the job and did much of the work. We didn?t have to get involved as supervisors. He consulted us as customers at every step to make sure we got what we wanted. We always got the impression that Joe was OUR advocate with subs and suppliers. He corrected problems before they became our problems. Best of all, Joe is a perfectionist. He notices the little things and makes sure the job is done right. New Dominion Contracting was not the lowest estimate. They were far from the highest. But their estimate was real and accurate. They started the job the day we signed the contract and the work went quickly. We will call them first for any home renovation we need in the future.

Old Dominion had the best estimate and they were recommended. Demolition went quickly and without incident. Joe protected the area as it was on the second floor. After each day's work he insured the area was cleaned and trash removed. Joe subcontracted plumbing, tiling and vanities but completed the electrical work himself. There was a small error on the height of tile which was the error of the tile company but Joe and Ruben Garces, Garces Tile were able to suggest another pattern that worked very well in the bath and toilet area. Walls were tiled halfway up and a complimentary floor tile was used in the vanity area. We were unable to find the cabinets that we wanted so Joe had us go to his cabinet maker to see if they could make the vanity. They were able to replicate the vanities to the last detail and we were impressed with the quality of the vanities. Joe worked with Rock Solid on the granite tops and they were a perfect match to the vanities. All half walls, ceiling and trim work was painted. Joe changed the door knobs, hinges and latches to match the color of the fixtures. Once all was completed, Joe completely cleaned the bathroom area. The bathroom has that WOW factor and everyone who has seen it is quite impressed with the design and workmanship.

I found New Dominion Contractors on Angie's List, along with two or three other contractors.We were interested in remodeling our kitchen and our master bathroom. My wife and I eventually decided to concentrate on the kitchen. Joe Henry of New Dominion was contacted, and an appointment was made, so he could see the kitchen and prepare a proposal. Joe was very prompt and came to our home, looked at the kitchen, and asked about our ideas for the changes we wanted. He also made recommendations, based on previous experience, concerning certain products and ideas for making the improvements. In a week or so, Joe returned with a very detailed construction agreement for doing the work we requested. The agreement included a scope of work to be preformed, detailed cost breakdown of material and labor, and a schedule for payments to his company. After evaluating Joe's contract and those presented by three other contractors, we decided to go with New Dominion Contractors. HIs proposal, the price, and the information we had obtained about his background made the difference for us.Joe started work on the day we agreed and would have been done in three weeks, except for a problem with a sub-contractor. Joe made a couple of calls to bring in another company, and we had the new kitchen in exactly four weeks. During the entire procedure Joe worked very hard to made the construction as unobtrusive as possible, he made sure the work areas were clean and straightened up at the end of the day, and he kept the kitchen functional for us for as long as possible. I appreciated Joe's own skills and was impressed by all of the sub-contractors that completed work during the project. Of particular note was the plumber, Sean of "Sean Fixes Johns," www.seanfixesjohns.com I would definitely use New Dominion Contractors again, and recommend that you give Joe a shot any remodeling job you are considering.

Excellent job from beginning to end. All the other good comments on Joe Henry are true. Main things - on time, excellent sub-contractors, always here when subs come, and on budget.

As I stand in the middle of my newly remodeled kitchen I find it difficult to come up with the proper words of praise for the workmanship of New Dominion Contractors and its owner, Joe Hernry. From the very moment Joe came into our home to sit down and discuss this major kitchen remodel until the final swipe of the mop on the floor I can find not one iota of complaint. Joe accomodated and incorporated every item of our dream kitchen and also provided invaluable advice for my husband and I; novices to the whole remodel game. We had a budget which Joe maintained during his estimate, even making suggestions where possible for us to save dollars. He continued to oversee that budget during construction and I am happy to report we managed to come in slightly under our original cost. In hindsight I see that a kitchen remodel is probably the most traumatic event in a homeowner's life. However, once I had unloaded all the kitchen items, Joe was right on hand to move the appliances and to be sure we could use our makeshift "kitchen-in-the-living-room." While all remodels will vary in time, Joe proposed a three week completion schedule and was able to succeed despite three days of down time when Hurricane Irene hit the east coast. New Dominion interfaced with other trades during construction while overseeing every single aspect of the work. I am retired and my husband works outside the home so I was alone at the house during the remodel. Not once did I feel things were unsupervised or unattended. The custom made cabinets were perfectly installed and beautifully detailed. Joe sent me to select the granite for the counterops armed with some sugestions which were right on point. He also provided good common sense ideas when I chose the ceramic tile for the backsplash. Overall, Joe;'s many years of construction and remodeling experience stood him in good stead and provided us with the ultimate in kitchen remodeling experiences. I would never hesitate to recommend New Dominion Contractors and Joe Henry to any prospective customers for the optimum remodeling experience.

The call back went pleasant enough and that's about all I expected for a Sunday. However, no one called me back since. Not monday, not Tuesday, not Wednesday. And now its Thursday and no call today. I'm frustrated about having lost 4 days.

It's one thing to recommend a contractor to the anonymous Angie's List community; it's quite another to recommend one to your friends and co-workers. I've recommended New Dominion to my neighbor and to a business colleague, and I will continue to recommend them to acquaintances that are looking for quality remodeling work at a fair price. My bathroom, composed of mostly original 1920's-era fixtures, was in urgent need of repair/upgrading due to hidden plumbing leaks and worn-out fixtures. The plumbing deficiencies had caused damage to a downstairs ceiling and wall. I wanted a modern bath that was esthetically in keeping with the era of the house without looking "cheap". I sought bids from three contractors. I selected New Dominion because of their detailed, competitive bid and the knowledge and experience of the owner, Mr. Henry. A job like mine is almost impossible to complete without a few changes. Most of the changes were prompted by me, but in each instance the cost (or savings) of the change(s) were reviewed prior to making any decisions. Costs were held down without sacrificing quality or time. The New Dominion work ethic is first-rate and Joe Henry is a stickler for perfection. New Dominion's relationship with suppliers saved me significant money on things like granite and tile. New Dominion's allowances for fixtures were realistic without being restrictive. Joe Henry, president of New Dominion, is a great guy and someone I really enjoyed working with. I'd have worked with a complete jerk to get the results I got for the money I spent, but happily I didn't have to worry about that. I was almost sorry to see the job come to an end - I know my little dog was sorry that Mr. Henry wouldn't be coming by any longer. Bottom line - high quality work performed on budget and on time to impeccable standards.

AMAZING! I LOVE my new bathrooms. They are the highlight of my house! I knew from the beginning that Joe was not going to be the lowest quote, but the quality of his work is well worth the extra price. I have always believed you get what you pay for, and with Joe this holds true. I felt very comfortable with him throughout the entire process, and he explained everything from start to finish. He is a very professional worker and very friendly. He provided me with options and was very honest with where I could and/or should not cut corners. I would highly recommend him to anyone looking for quality work. I will be hiring him again when I have enough saved up to remodel my third bathroom.

Not as well as expected. See above.

Never heard from them after discussing the remodeling of two bathrooms and kitchen. Not sure if the job wasn't big enough or what?

Joe was one of only two contractors we met with--both were recommended by friends. We were impressed with the thoroughness of Joe's proposal in which he clearly delineated the steps, the contractor costs and the allowances. He also promised that he could complete the entire job---kitchen, laundry room and bathroom--by my deadline. I was expecting my elderly dad to arrive for an extended visit on November 16th and, because of his disabilities, everything had to be completed before then. Joe came as promised on Friday, October 15th to start the complete tear-out of my kitchen and of the cedar closet in the bathroom. He had had a dumpster delivered the previous day. By that Saturday evening it was clear to me that Joe was one of the hardest workers I had ever met and that he was meticulous. Our job was well underway. I quickly realized that Joe is completely trustworthy, and I felt comfortable leaving him here to do the work while I was gone. He hung plastic sheeting to minimize the dust and disruption to the rest of my house and was very good about cleaning up at the end of each day. When the ceramic tile was put down in the laundry and bath, he recommended laying the tiles on the diagonal to make the space seem larger. I appreciated all of his suggestions and the guidance that he gave us about choosing our finishes and our products. He is a total perfectionist, meticulous in every detail. Mindful of the inconvenience, he minimized the amount of time I had to live without my washer and dryer, reinstalling them as soon as the grout was dry. Two weeks into the job, a family emergency forced my husband & I to leave for a few days just as the cabinets were ready to arrive. Joe reassured us that he would supervise the installation and make sure that everything was fine--and it was. The people he works with, from his cabinetmaker to the tile guy, the electrician, painter, plumber and floor people were all knowledgable, polite and well-trained in their fields. People warned me that doing a renovation of this size can be stressful and can put a strain on your marriage. This was not the case with Joe. I looked forward to each new day and to the progress I would see. I enjoyed meeting all of the tradesmen, and I learned quite a bit about the process. After a few days, my husband even relaxed! In the end, it was an enjoyable experience, and that is due in large measure to Joe Henry. He was never too busy to take a phone call from me, never too busy to help me understand what I needed to order and when or how to go about choosing my granite or my tile. He took particular care matching the stain on the new woodwork to the existing woodwork. He takes great pride in his work and would not settle for less than perfection. He also provided guidance on where to get the best prices on quality faucets, sinks and appliances and how to navigate "the world of granite." My kitchen is beautiful. It is better than I ever imagined it could be. The bathroom is also gorgeous and will be such a useful addition. We are very happy that we chose Joe as our contractor. He was not the lowest bidder, but my husband and I both agree that we definitely got our money's worth.

Our origional 1960's stove went out. We decided to remodel the kitchen and at the same time replace our old furnace and window a/c units with central air. We wanted it done in a timely fashion. We got three different estimates and found Joe Henry to be the best bang for our buck. Also the only one who promised to get this project done in 30 days. We had the old ceramic floor removed to the sub floor and new tile installed. The old cabinets were removed along with the walls behind the sink and stove. Joe left no mess when his demolition work was complete. Custom cabinets were in place in no time and granite tops and backsplash were installed almost immediately after the cabinets The old furnace was removed and all new furnace, ducts and central air conditioning was installed. Joe was here almost every day. He and his workers were reliable, honest, friendly and overall just a good bunch to do business with. Even with a few hiccups Joe managed to make our experience as painless as possible and he got our project done in the 30 day time frame. We would highly reccommend him to others. .

New Dominion was one of 5 companies we received quotes from. Joe?s quote was more expensive than some but it was the most thorough one we received, and we were comfortable having him in our home, which was important since my husband was gone for the whole time the job was taking place. The job took almost a month, Joe kept me updated on everything that came up, and gave me all the information to let me make an informed decision, without pressure, all while working around my schedule. He also fixed other little things around the house that he noticed. All the subcontractors were people he works with on a regular basis they all also did excellent work. They cleaned up every night and kept all there tools in one spot also, which is good when someone is working in your bedroom. I was somewhat unprepared with all the decisions and how quickly everything would move once we got started, like some of our tile not being in stock, but once again Joe called them and had a plan worked out that got everything on back on track. We had to compromise on a few things because of structural issues but my bathrooms are amazing. As you can read, I cannot say enough good things about Joe and the work he does, my bathrooms are defiantly updated now! I?ve already recommended him to some of my friends and would defiantly use him again.

Joe Henry just left my house and I wanted to get on here right away and give him a big THANK YOU. We had our upstairs hall bathroom almost completely gutted and our 1/2 bath downstairs redone. We had gotten 3 different estimates and although his was not the cheapest in price it was comparable for what he was doing to make up the price difference. I immediately felt comfortable when he came to our house to listen to what we wanted to do and gave us some input but said overall he was here to please the customer. My husband really appreciated that he was willing to listen and give feedback instead of just saying NO that wont work. The project started 2 days later than planned but it ended on time so that was a huge plus for me. During the renovation my husband left for overseas and I still had to work and not once did I feel uncomfortable with him in my home with no one there, which helped ease my husbands worries since he was so far from home. I LOVE LOVE LOVE my bathrooms. It was fun picking out all the details from the tile, grout, custom vanity upstairs with granite counter to even the toilet paper holder just knowing it is what WE wanted made it so nice and exciting. Every night when I got home from work the mess of the day was all cleaned up and everything put away until the next day. I can not believe that there was very little mess at the end of the project, and the mess that was left was unavoidable as sanding was involved and dust is inevitable. We have had work done by other contractors in our old home and never again will I look any where else. I am already trying to put other projects in order of priority so that I can start saving for them. I would really recommend him to anyone and actually already have. Sincerely, Ann

Let me begin, Joe Henry is one of the finest men I know... Not only is he a gentlemen but an expert artesian. Something that is lacking in the construction industry. From start to finish, Joe, enable me to make wise decision and suggested ways to make my project much better than anticipated. His skills in selecting materials and making suggestions for a better project make me believe in him and highly recommend him for any project. To begin with the aptly transformed my old bathroom into a masterpiece and suggested some saving ideas, such as granite top for my sink , which was ideal and took me to a place which was affordable to do this, the cabinet fits beautifully, creating real bead board paneling (not the fake stuff), the travertine tile is excellent and will last forever, we carried that tile through to the laundry room and other smaller bathroom As is with any project once the older material was removed, he found mold and noted that there was no air vent coming into the bathroom and remed he remedied that with installing HVAC register.. Also the dryer vent was improperly installed and took me forever to dry clothes. Once again he stepped up to the plate finding the vent behind the dryer was clogged up which could have caused a serious fire. Wow am I lucky. I am a widower on a fixed income and had been taken by so many other projects with inferior workmanship. And I will never use anyone else for any future projects. Joe also took a wall out, and created a large cased opening between my living room and dining area which brought more openness and light into my home. It was a load -bearing wall with hardwood floors in both rooms. He matched the hardwood floors and you would never know that the opening had not been there. The next phase of my project was the closet in my downstairs bedroom. He created a walk in closet with much added space for hanging clothes and created shelves for me to use for storage. This closet was not functioning before and now everything is hung up and off the floor. I could not be happier with my closet. I highly recommend Joe Henry for any project you are considering. You will be very pleased with the quality of his work. His quotation was spelled everything out and so I knew exactly what I was getting, whereas other quotes I got were a single page that left much to the imagination as to what I was actually getting.