New Dominion Contractors Inc

Joe was great excellent at making suggestions to help make up my wife’s mind . Work went smooth and the attention to details far exceeded my expectations by far . Thanks Joe !

We are very happy with our new kitchen that Joe created for us. He was easy to work with and was open to making various tweaks to the design along the way. He made sure the all the details were done to perfectionist standard. His vendors were also great to work with and gave us really good prices. We got amazing custom cabinets and beautiful quartz countertops! I appreciated how he designated these costs in the contract. His flooring subcontractor did great work! I recommend you call Joe for your remodel!

It went fabulous. No major hiccups and was done to perfection.

All the projects NDC worked on for me went very, very well. I wasn't exactly sure what I wanted or even what was possible for the renovations because the footprints of the rooms couldn't be significantly altered (this house is very old). Joe gave me great suggestions and helped me visualize the finished product. He gave me plenty of time to purchase the items that suited my taste and had excellent suggestions for vendors that were very accommodating. His subcontractors were very skilled and provided their services on a timely basis. Joe took steps to protect my floors and carpets from damage and dust. While work was underway, Joe never once let phone my calls roll over to voicemail. He answered every call I made, no matter the time. He also took care of some of the items that were on my checklist that I was unsure about or that confused me, and never once showed any impatience or attitude. I very much enjoyed working with NDC and will use him for the rest of our renovations and updates.

I called on Thursday, explained the scope of work and he said he would come by on Saturday to give us a quote. I made it clear that we would be working with our insurance company. My husband called him on Friday to confirm that he was coming. He then started saying that it wasn't worth his time to come out, that the insurance company wants an itemized quote and he had to show "how he made his money". He then asked my husband what he did for a living, who my husband said he was in the Navy, Joe became even more evasive and reluctant to come out. If he had told me on Thursday that he wasn't interested in working with an insurance claim I could have made other arrangements to get someone out here. Now I have to wait till Monday to make any calls. Very frustrating and unprofessional in my opinion.

Call Joe, and it was difficult to understand him, he seemed distracted during our conversation, and we made a tentative time to meet. He showed up at my house at that time, but due to a family emergency I was not there and I was not able to give him a heads up. I did however, come out of a funeral to a nasty voicemail from Joe. I would have recheduled and I understand it was my fault for not calling him, but sometimes people need kindness on rough days and I did not get that from Joe.

I had used Joe Henry over 5 years ago to knock the wall out between the master bedroom and the small bedroom that was next to it to make my small master bedroom much larger. He did a great job and had mentioned now that my master bedroom was so large, I should use the space to expand and remodel the master bathroom. It took 5 years for me to save up and was finally able to remodel the master bathroom. It turned out wonderfully. It was a large job, changing the entire plumbing footprint, creating a new wall, adding a tub and expanding to double the original bathroom size. It was an original bathroom from 1971, very small vanity, small shower with dropped ceiling, no tub, and avocado green tile throughout. Joe guided me through the selection process and helped me from making some selection mistakes that I would have regretted. He came up with the design for the new bathroom space and where everything should go. He was very responsive and answered all my questions. The job turned out beautifully, it is a true master suite now. He was the most reasonably priced of the three contractors that had given me a price on the job. I can't say enough nice things about working with Joe and would highly recommend his work.

They did a great job, were prompt and up front about time and cost.

Joe Henry came out and discussed our desires for renovating a hall bathroom. He listened to what we envisioned, asked questions, and made suggestions as needed. After meeting with us, we were provided a timely quote accompanied by a detailed scope of work description. Joe Henry responded to our questions and any concerns we had before and during the renovation. The job was started on time and completed on time. The subcontractors selected by NDCI for the vanity and tile work were excellent. Joe Henry was most helpful in providing us with suggestions on where best to go to obtain items we purchased directly.

I found New Dominion Contractors through Angie?s List, I was looking for estimates for a complete kitchen renovation. I chose Joe because I liked the reviews, and I could see through his website that he does great work. I emailed him and he promptly returned my call the following morning. He came out to take a look very soon thereafter and we went through the business of gathering the data for the estimate. We discussed the problems I had with the current kitchen and some of the changes I wanted (meaning I showed him a bunch of pictures on Pinterest). I was anxious to hear Joe?s advice because I had ideas, but no vision of how I wanted the final product to look. His input and that of the cabinet guy were superb. After we talked, Joe prepared the estimate and had it back to me promptly. It was incredibly detailed and he went through it with me line by line, and was careful to point out that the numbers included were ?middle of the road? and would perhaps go up or down depending on my selections (cabinets, sink, faucet, etc.). I ended up spending more than the contract price because I selected a more expensive appliances. I was a bit uncomfortable proceeding from that point (signing the contract, paying the deposit, etc.) without yet having any drawings, I felt like the details weren?t very firmed up. However things came together without a hitch.. Next step was meeting up with Joe's cabinet subcontractor about, that?s right, the cabinets. He knew exactly how to configure the new space based on my needs and he had a complete set of drawings to me within a couple of days. Construction started on time, and I was given a 5-6 week window for completion of the work. If I had a complaint, it would be that it was difficult to get the subcontractors arranged so the work ran smoothly and without interruption. I was partially to blame. Rather late in the game, I ordered a floor medallion and when the delivery date got buggered up, it threw the entire work schedule off by a week or so. On the other hand, crossed lines were inevitable (I anticipated that) and there were days when workers just didn?t show up. Another shout out goes to Joe's hardwood flooring contractors. They laid the medallion seamlessly, it looks like it was manufactured that way. They also had to blend a custom stain for me so the kitchen floor would match the existing floor. Joe supervised the entire job, and he had no other client while my kitchen was underway. There were various problems with the appliances I purchased, and he handled them entirely and with grace?even fielding some of the issues I could have dealt with myself. I can?t TELL you how much that soothed my stress level. Joe discussed with me any questions that popped up along the way, including those regarding the tiniest details. His workmanship and attention to the small things really made the experience as painless as something of this magnitude can be. Any phone calls and text messages were returned immediately and he kept all the plates spinning, sometimes after hours. I sincerely felt that Joe put this job and any issues I had FIRST. I found him quite charming and saw none of the issues about which some reviewers were braying. I would highly recommend New Dominion Contractors. I felt the price I paid was fair, especially as I received a fabulous new kitchen (well, let?s face it?none of us want to be parted from hard earned dollars). Things worked out so well that we?re headed into Project No. 2 immediately. I could go on, but I?m tired of typing. Do it. You?ll be glad you did.

We had New Dominion Contractors completely revamp our master bathroom, install a dishwasher and install a new showerhead in the spare bathroom. Joe Henry (the owner) did a fantastic job of keeping us up to date on progress and the final product was phenomenal! Joe is a great, honest, hardworking, and trustworthy guy (he was in and out of our home without us there and I trust him entirely). Joe gave us so many extras at no cost such as patching a hole in the wall we didn’t even ask for. Joe is not the guy to use substandard people or products on your home, so be sure when you talk to him you really do want a great end product that will last. He is definitely the best I have encountered for the cost. We were lucky to find him and will definitely use him in the future once we get a little more in our renovation budget. I cannot recommend him highly enough. My wife and I were blessed to have found him. Keep up the great work Joe, we'll be in touch!!!

He spent a lot of his time finding out what I was hoping to do and educating me on what it would entail. Ultimately, I realized that I am not ready for this project and will spend some more time further deciding what I would like to have built before setting it up with him in the future. He also generously gave me his glass contractor to install a shower door, which was invaluable.

Without guarantee of purchasing services or even that I would buy the property, Joe spent 30 minutes and talked me through some pitfall items to look for, rough cost estimates,and other resources I should consider. I contacted him based on the reviews I read about him and he did not disappoint. I look forward to working with him in the future.

We used New Dominion Buliders to do a complete kitchen renovation. We completely gutted the kitchen and Joe prepared us for the surprises that come with pulling down soffits in a forty year old home. Joe Henry did a great job in all facets of the renovation. He spent hours with us getting the design just right. He was upfront about how some of our ideas would work and at what cost. He took us to one of his kitchen renovation customers to see the workmanship and help with ideas. He showed a good eye for detail and was only interested in us being happy in the end result. Joe managed the entire project and kept all the trades and us on track as best as possible considering some of the sinks and lighting we ordered were slow to deliver. He provided great contacts for every phase of the kitchen including, cabinets, countertops, backsplash, electrical, plumbing, and painting. We ended up with a fantastic final product. I would certainly use him again for any renovation we do. He wasn't the lowest bid we received but we wanted quality and someone we could work with and trust. It was well worth the money.

Joe Henry came to my house on Aug. 9th to gather information in order to provide an estimate for remodeling 2 bathrooms. He stated he was going on vacation and I gave him 2 weeks to get back to me. He never has never contacted me with an estimate.

Joe and New Dominion did a great job. I was impressed with Joe's willingness to help me coordinate the job over a distance of over 200 miles. He was in continuous contact with me and handled my appliance delivery for me. His cabinet supplier is superb! When I needed an extra outlet after the job was complete Joe was right there to coordinate with his electrician.

Joe Henry is by far the best contractor I have ever hired. When the job was done, I actually felt a little sad that I wouldn't be seeing him around the house anymore! Joe is both a true professional and a genuinely nice person. We started looking for a contractor because of a serious leak from the water heater in our attic and were interested in doing some bathroom remodeling and other repairs which we had put off and dreaded dealing with because of bad experiences we had had with other contractors in the past. Those feelings of dread disappeared almost immediately after we began talking to Joe. From the beginning, I was impressed by how quickly Joe responded to my calls and emails and how much time he was willing to spend talking to me about the project, both so that I could understand what he was doing and so that I could make good choices when picking materials (tile, cabinets, paint, granite, bathroom fixtures, etc.) I am the sort of person who sometimes asks way too many questions, so I really appreciate the fact that Joe was so generous with his time and never seemed to get impatient with me. He also wrote a very clear contract which served as a roadmap for us throughout the project. There were never any surprises and his cost estimate turned out to be more accurate than I thought possible for a job of this size. Joe also seems to be a good judge of character in choosing workers for the job - all of the plumbers, tilers, cabinet makers, painters, and installers that he brought onto the job were friendly, professional, and generally the sort of people that I'm happy to have in my home. Joe and his workers were very good about letting us know when they were coming, arriving on time, cleaning up after themselves, and making our house seem comfortable and livable even while some fairly major work was happening in several parts of the house. Another thing that really impressed me was that Joe completed the work well before the date we had originally agreed on. After we started the project, my husband and I discovered that the work would have to be done earlier than we had planned to meet an upcoming mortgage closing date. When we told Joe that we needed the work finished earlier than planned, we got no complaints and he really put himself out to get the job done in time to meet our closing date. Before Joe's work, our master bathroom was by far the most depressing and embarrassing room in our house, and I was glad that very few people would see it. Now, I feel disappointed that few people will see it unless we want to give a tour to show off Joe's work. Everyone who has seen it so far has been very impressed and we have already recommended Joe to several people. The idea of tackling a home improvement and hiring a contractor used to be something I genuinely feared, but now I actually feel excited when I think about improvements that we might do in the future. I just hope that Joe will be available the next time we want to start a new job... At this point, it's hard to imagine that we would ever hire anyone else!

I initially called them on 8 june and left a message, i called back again on 12 june and got in touch with Mr Henry, he gave me his email address to send him an email describing the work I wanted done. I sent the email on the 12'th and waited for a few days for a reply. I finally called again and we then scheduled to meet on the 17'th of June. This appnt. was cancelled and rescheduled for another date. When Mr Henry finally showed up he did measure and take notes and promised to email an estimate. We finnally called him back on 23 July after recieving a couple estimates from other contractors, to ask him if he was going to send us an estimate. His reply was that he currently had work scheduled to keep him busy up through september and forgot to call us back. We had been waiting for his estimate to make a final decision on a contractor and now we are a month behind in proceeding to get the repairs started.

I originally contacted provider by phone on July 1. He asked me to send an email with my request. I sent an email outlining my kitchen remodel project on July 2. I did not hear anything from he company, so I called him again as a follow-up to my email. Based on the conversation, I could tell he had not read my email. So I began to tell him about the job and that I already purchased the replacement cabinets and counter tops. He abruptly informed me that he was not interested in the job because he is a general contractor. He gave me the name of someone who does install work and could probably help. Unfortunately, he did not know the real name of this person. I got the feeling that I was more of an interruption than a prospective customer when speaking with the owner. I also think the preference is for large scale jobs vice smaller ones.

We were looking forward to getting a pretty extensive covered patio with fireplace, bathroom and potentially screened in porch integrated with our existing landscape/pool. Joe seemed like a nice man but he did not appear to be interested in providing this service. I told him we were flexible on the starting date but that the fall (post pool season) would work out best. I wanted to get the initial design going but he felt it would be a waste of time. He used phrases like "estimates aren't free", "this takes a lot of my time", "you would be wasting my time if you get it done now", "call me back in mid-August". Not exactly what your looking for when you're prepared to spend $100K+. I can't speak for his quality of work but the other reviews were very positive, which is why I contacted him. This was simply a case of bad initial impression. I could already hear the excuses and complaints once the project got started.

We absolutely love everything that was done. All of the clutter on the counters now has a place in the new cabinets and our bath rooms are sparkling clean with no more mold issues! Joe did a lot of research on mold issues to make sure he did everything necessary to ensure the problem was solved.

He arrived on time, performed his work to install a header to support a wall we had removed. Good quality materials and a solid header was installed to support the ceiling. Thanks, and "thanks" for the calls.

The gentleman was very helpful in the process. We determined that my concept would not be cost effective--upwards from $30,000

We were so happy with the experience we had with Joe when he renovated our bathrooms this summer that we didn't even bother to get estimates from other contractors. We wanted Joe to do the job. Joe's not the cheapest guy in town and he'll be the first to tell you that, but we felt our money was well spent. My husband had inherited his parents house and we had been renovating it for a while. Joe knew that we wanted to have Thanksgiving in our new kitchen and he made sure that we made that deadline in spite of changes we made and Hurricane Sandy. Joe does quality work with quality products and he makes sure it gets done right. We've always had good communication and follow up with him. He still checks in with us to make sure that everything is all right. He does meticulous estimates to make sure that you're aware of the total costs of the project. We found that the vendors he deals with have the best quality products at good prices and they have great service. Joe also knows great people. He introduced us to Rick, who not only painted the kitchen, but gave us a great price to repaint the whole house including the great room. Joe found a mason who took care of some very tricky brick problems we had on the chimney which is in the great room. One of the biggest changes we made was to put hardwood flooring in. We were originally just going to replace the linoleum in the kitchen and mudroom with an updated version and put carpeting in the family room. Joe told us that if it was his house, he would have hardwood flooring. We were skeptical because we thought it would be too expensive, but Joe knew a company locally that made the flooring from Virginia oak and the price quoted for installing hardwood from the mudroom through the kitchen and family room was quite reasonable. It turned out that the same company had installed the original hardwood floor in the front of the house 40 years ago. They did a fantastic job, buffed out dog urine stains we never thought they'd get out and stained the new and original floors to match, all within the time frame needed. It looks FANTASTIC!! Joe was absolutely right. We would never have been happy with our original plan. We love our new kitchen, mudroom and laundry room.

I cannot say enough how pleased I am with the work and quality of New Dominion Contractors and Joe Henry. I have waited a week and a half to post my thoughts on the kitchen remodel work so we could move everything back in and live in our new kitchen for at least a few days and really notice the difference - and what a difference! I chose New Dominion to do an estimate (one of three companies to bid and one big-box store) based largely on the reviews given on Angie's List. New Dominion's pricing fell in the middle of the group but I liked Joe Henry (the owner) personally from our first meeting and felt he intuitively understood things which were important to me, over and above quality workmanship: 1. Knowing who would be at the house and when they would be there. 2. Knowing who would be doing the work (any subcontractors, additional workers, etc). 3. The need to be as clean as possible during the entire process (which has decidedly not been my experience with other local contractors). 4. A full-faith estimate that didn't have hidden costs. I was particularly pleased and impressed that Mr. Henry demonstrated both enough professional competence and humility to know when he was comfortable doing quality work and where he needed to use a Master Electrician or Plumber, instead of just winging the job and not getting it right as a few other contractors I've worked with have done. Mr. Henry both budgeted and alerted me of these sub-contractors before they were used and involved me all along in the process. I also added a few things in during the job that were outside of the scope of our initial contract because I liked the work Mr. Henry was performing. These additional items he gave me a quote and stuck to schedule and price and really did a beautiful job. I read a quite negative review which someone recently posted just before writing this one to see what other people included. I was very surprised with the review and do not feel that it captures the quality of work performed by New Dominion and Joe Henry at all. That said, I am happy enough that that reviewer will not be using New Dominion in the future as I have a couple of other projects (bathroom remodel and sunroom renovation) which I am very much looking forward to working with Mr. Henry on again. I strongly recommend New Dominion and advocate that you at least keep them in mind when looking for quality contractor services.