Mobile Appliance Repair Inc

It was very professional. He explained what he was doing as he went along through the entire process. I was very happy with the results and would definitely hire them again for the same job.

The initial visit was prompt, but I had to follow up with company do get updates on part arrivals, next appointments, etc. The technician was great and the quality of work was good. Just frustrating to have chase down updates on the job.

They had to get ahold of South Korea and I'm still waiting for those parts, so it was never finished. I would call every six weeks to see what the status is and they would tell me that they needed to get the parts from South Korea and it takes a long time to get things from South Korea. It still has not been repaired. I did have my charge card number changed, so if they did try to process or charge me for parts they wouldn't have access to my new number. Now it wasn't changed for that reason, but they have never got in contact with me to say "These parts came in and we can't pay for them because the charge card is no longer valid." I would call them and they would tell me that they would let me know when the parts finally got in. I paid for a service call and they came to my house, but I didn't get anything done. They came when they were supposed to, but they never followed up or called back.

He came out and he told me that he was the only person in Virginia that could repair just the bearing that was loose, without replacing the whole drum. I spoke to some parts supply stores, and they informed me that with Maytag appliances it was necessary to replace the whole drum. He promised to guarantee the bearing and seal kit. Now, my unit is acting even worse than before. He now refuses to return my calls. I have gone to their office, and his employees were not willing to help me at all with communicating with him. He refused to break down the cost of labor. The parts store informed me that the parts cost $100. I called him today 03/16/2015 informing him that my machine is making a lot of noise and jumping. I told him I didn't want him to stick it to me price wise, he informed me that he would "stick it to me any way he can", and added with "now do you still want me to service your machine?" Informed him I didn't want him to come to my home for a service call.

He did not check any of the defrost controls and assumed the gaskets were bad. The freezer continues to frost up and the lower door is frozen shut.

Repairer came very soon after called, was quite professional in his analysis of the problem. He gave us the information we needed to determine that the repair was too costly. He offered to apply the cost of the visit toward installation of the dishwasher we would buy. We planned to use that, but the new vendor offered installation at a lower price. We plan to use this business when we need appliance repair in the future.

Very professional and courteous. Called before arriving and was prompt. Nick did a great job!

I called to set up an appt on Monday. I was able to get an appt for Tuesday. with a 2 hr window. Tuesday morning Nick called at 0845 and said he would be here between 0930 and 1000. He arrived @ 0945 and was done by 1030. Punctual and great customer service.

My 8 year old Kenmore washing machine died a quiet death on me. I immediately went to Angie's List for repair options. Mobile Appliance Repair was my choice and I wasn't disappointed except for the fact that I will have to buy a new machine since the bearings are toast and any repair would not be worth it. The repair person showed up in the designated time and was friendly and very informative. Only had to pay service charge for the visit. Will definitely use again.

Mobile Appliance Repair Inc called with a time window which they met. They called when they were on they way and provided a clear description and estimate. They returned the next day as agreed and worked with my schedule. Tyler (their repair tech) was very polite, and cleaned up his working area. Our washer is working very well, we are very happy with their services and we would certainly use their services again.

He did exactly as advertised. A complete kitchen appliance check up. He pulled my dryer away from the wall and now it has proper air flow so it dries in one cycle not two or three, He found that my dishwasher pump was bad and gave me an estimate on cost as well as a break down of WHY it cost the way it did , the pump itself was close to 200 bucks. My fridge was about a year old so no need to take it apart but he did clean the underside and check the filter. He changed my overhead fan filter so that it doesn't rattle anymore, every thing was minor but when he was done it all added up to a huge difference in my kitchen

Great. They did exactly what we agreed to.

Mobile Appliance Repair was professional, on time, and extremely informative. Every aspect of working with this company went smoothly. The office staff was attentive and Larry the service tech went the extra mile to ensure that both of my appliances were working property. I own two houses - and Mobile Appliance Repair is the best repair company I have worked with. -Thank you again Larry for you help!

All good except we needed to follow up with them a few times before they returned with the needed part to fix the fridge. Service was professional and competent and the labor cost was fair.

It went good. They were mobile and they came to me. They assessed my appliances and told me what they recommended. They were able to fix everything up and they even gave me recommendations to keep everything going until I needed to get it done again.

Wonderful customer service! Highly recommend.

Great service from Tylar. All appliances checked good except disposal that had excessive vibration and was recommended for replacement.

Called company and they were able to send someone out that day. Person I spoke with mentioned a $65 fee to diagnose the washer and ~$30 something to diagnose issue with dishwasher. I agreed. Tech came out on time and was able to quickly identify the issue with the washer (shocks needed to be replaced at a cost of $244). He then took a look at the dishwasher and fixed it on the spot within 5 minutes (the dishwasher was falling slightly out when you pulled out rack and he just had to raise the feet of the dishwasher). He said the cost to repair the dishwasher was $65 because there were no parts used. I thought I should be charged the ~$30 something fee. But he explained that was the policy so I reluctantly paid. The part for the washer was to take a few days and they were able to fix the washer once the part came in. Overall, I was pleased that they were able to fix the problems promptly and the tech was friendly and knowledgeable, but thought I should not have been charged so much for fixing the dishwasher, especially after I was told the service charge was $30 something for the second appliance they were to diagnose.

Company was very engaged with providing window for maintenance technician. Maintenance technician (Tyler) was prompt, professional, and courteous. Did a great job! Diagnosed one problem on our washing machine (which we knew existed) and came back out the next day with the part to fix it. Very impressed with company and technician.

Very professional maintenance member showed up and performed check on microwave oven. Determined fault and provided options. Very personable maintenance technician. Definitely will use again.

Called because the breaker tripped and I thought the dryer was malfunctioning. He tested the dryer, found it working properly. Diagnosed that I had a problem with one of my breakers. Cleaned the dryer vent.

The technician showed up on time and took apart the dryer. He diagnosed the dryer as needing a tune up kit and told me it was going to be $250.00 approximately to fix it. I told him the dryer was 10 + years old and I was not prepared to spend $250 on a dryer that old.

They called me 5x times asking me what the problem was and I went over the whole thing again and they said they would take care of it. Nobody came and fixed it yet. I also bought a special for $99.00 for them thru Angie's list, for washer and dryer service and like my money back or get a credit for another business Thank You PMR

All in all I was very pleased with his service and would use him again or recommend him to others.

We used them September last year and we spent about $500. They were very professional in my eyes.