Mike Straddeck and Associates is a family owned and operated business. For over 18 years, Mike Straddeck & Associates has built a reputation for superior service in both heating and air-conditioning.
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
SERVICE & INSTALL, HEATING & AIR CONDITIONING, HEAT PUMPS, GAS & OIL BOILERS & FURNACES, WATER HEATERS, & HOME HEATING OIL DELIVERY.
Folks should be concerned with Angi reviews as I wrote one for this company about 7 weeks ago and now it's not visable. Guess Angi is not concerned about customer reviews, as it appears a company can have them taken down. Regardless, I paid this company to come and evaluate a problem wiht my AC. They found the problem and identified the solution. The next day they simply said they were too busy to help me and said to bad. I had to pay another company to come re-evaluate and fix the system.
Description of Work: Replace outside coil.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Mary M.
12/2019
5.0
heating & air conditioning/hvac
+ -1 more
I would recommend to anybody. Very good company.
Description of Work: HVAC Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert B.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael W.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
Our AC went out and this time we could not put a band-aid on the problem as we had been doing for years with our HVAC system. Mike Straddeck and team to the rescue! They sent out two techs just to be certain that it was not a problem that could be fixed without having to completely replace the unit. (Kevin and Glen were our techs) They came out within two days to replace our entire HVAC system. They were prompt, polite and did an excellent job. We already knew they were a good company as we have used them for years but this was such a pleasant experience, I wanted to share!
Description of Work: Replaced entire HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike P.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
They've been my oil heating supplier for 20 years. He's a good guy.
Description of Work: I used Mike Straddeck & Associates. They provided oil heating and replaced our air conditioning unit in 3 houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary Joan W.
05/2014
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
As always with anything they do, Mr. Straddeck and Doug came out promptly to evaluate what I needed. They told me what I needed to do to get VNG to bring gas to my house, once done, they could proceed. The day of install Kevin and Glenn showed up on time and got right to work. By the time I got home from my office, later that day, I had a completely new system in place. It was so nice to be able to turn on my heat and not be afraid of a huge oil bill! And! I now have no shortage of hot water! It is wonderful! Mr. Straddeck, Doug, Kevin, Glenn, Mike are all true professionals! Over the years, I have always been impressed with the young men that work for Mr. Straddeck who are polite, kind, courteous and always neat in appearance. He does not have a huge round around on employees which speaks volumes to me. The same guys have been around for some time now. The office staff, headed by Christine, is also the best. If you have had bad experiences with HVAC companies, this is the company to try! I have complete trust in this company!
Description of Work: I have been a very pleased customer of Mike Straddeck and Associates for many years! I have recommended this company to family and friends, as well, who have all continued as customers. They have always provided prompt service whether it be a service call or replacing an entire system. We have also used them on our rental properties. The most recent job for me at my home was to theyed switched my oil boiler system over to a gas boiler system. They also added, into the system, a gas hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
lois B.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went well no problems since.
Description of Work: They had to drain the water from the oil burner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert B.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Doug and the crew showed up on time and ready to go. The installation was completed in one day as promised and the new equipment appears to be operating fine. Have to give good grades for being on time, on budget and just downright nice to work with. Thanks guys.
Description of Work: Installed new heat pump system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Patty W.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
The job went well, just as planned, from start to completion. The company was very flexible and worked with us, to meet our needs. For example, we wanted to use our existing oil before the conversion, and we were getting very low on oil, it was still cold and we weren't scheduled to get the new burner in for another week. So, Doug Cashwell arranged for one of the workers to come and put some oil in the tank (at no charge), to keep us warm until the gas burner was installed. He worked around our schedule, our needs and I know it made things more difficult, but they were always accommodating. Overall, we found this company to possess integrity, have a fair payment schedule, professional workmanship and flexibility to meet the customer's needs. I would highly recommend this company, Mike Straddeck and Associates to anyone who needs a heating or AC contractor.
Description of Work: We had already spoken to a few contractors before we contacted Mike Straddeck and Associates. We had gotten a few high estimates, and some companies never even called back! We had an oil fired boiler that provided our baseboard heating, but with the rising price of oil, we were looking to switch to natural gas-and we were prepared to replace our entire heating system. Mike Straddeck and Doug Cashwell came to give us an estimate. They were the only contractor that we spoke to that gave us the option of using our existing boiler, which is fairly new and has been properly maintained, and switching out the oil burner for a gas burner-instead of changing out the whole system-we were able to keep the boiler. We were very impressed at the integrity and honesty displayed by Mike and Doug with this estimate. Virginia Natural Gas installed the gas meter to our home, then Doug Cashwell and his technicians from Mike Straddeck and Associates displayed excellent workmanship tapping the meter and very neatly and skillfully bringing the line through the attic to the boiler in the garage. We have a very tight attic to navigate, and they did an outstanding job of rearranging all of the insulation, etc, to the point it looked like it was never disturbed. They also ran a gas line to our side porch for our gas grill. We were very pleased at how they left the job site just as clean as it was when they arrived. The work crew was extremely polite, professional and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
William S.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
We are on automatic delivery. Over many, many years they have NEVER left us run out of oil. Other oil companies have left us run out in the middle of cold weather AND it took over 24 hours to respond.
Description of Work: Filled oil tank
Rating Category
Rating out of 5
Yes, I recommend this pro
$750
William S.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
They responded the same day. Leak was not excessive as I had been monitoring to confirm where oil was coming from that was showing up on floor. They immediately diagnosed problem, had parts on truck and fixed problem.
Description of Work: Oil leak around oil pump.
Rating Category
Rating out of 5
Yes, I recommend this pro
$115
Michael W.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
We have used Mike Straddeck for many years now but they are always so great to work with. Our furnace was acting up. I called and they had a techinican out the next day. Kevin is always very pleasant and professional. He diagnosed the problem and said they would be back the next morning to install the part. They came first thing the next morning and installed the part. Great experience as always and I always recommend them to friends and neighbors when given the chance.
Description of Work: Furnace was not turning on properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joyce N.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Description of Work: Straddeck & Associates was our heating oil supplier and serviced our furnace and A/C systems. Their services were impeccable on all counts--office staff, oil delivery and repairs. Closed our account when we installed geothermal system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Joan W.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
I have been happy with them and they have done personal work for me for years. He has good kids working for him, they are really good, and you never hear bad language.
Description of Work: I used Mike Straddeck & Associates to install a new heating and air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki B.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
I was satisfied with their service and I would give them an A plus, plus. I spent $3600 on that service. I would tell others that they were excellent. They seemed to be very honest and very professional. They were wonderful. My air-conditioner went out on one of the hottest days, but they came out like the next day and gave me new one. They had to lift up my furnace in the garage to get the air-conditioner coils from under it because that is where they were. They had to lift all that up and fix all that stuff and they did a great job with that. If I need a new furnace I am calling them.
Description of Work: I use Mike Straddeck & Associates for heating and air-conditioning service. The last time I used them was around the beginning of July and they replaced my air-conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Mitchell M.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
They have always been very good. They are timely. The people that come seem trustworthy. They told me something was wrong, and they fixed it. There was no charge, because the fix was included in the price.
Description of Work: He came out to do an annual check-up on the two furnaces.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda C.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
We are pleased with them. The price was a little bit less than the others. The quality of the work and the attitude of the workers were both very professional. I would recommend them to a friend in a heartbeat. I would give them five stars. I would use their services in the future too.
Description of Work: Mike Straddeck & Associates replaced the compressor and evaporator on our central air conditioning system on October 15th.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
LARRY W.
01/2010
1.0
heating & air conditioning/hvac
+ -1 more
This is about the most unprofessional thing I have ever seen a business do. I am still shocked by this shoddy treatment. I would NEVER use or call this company again.
Description of Work: NO SERVICES WERE PERFORMED: I called to schedule repair service the week of December 14, 2009 for a problem with my elderly parents furnace based on 6 reports, all excellent on the list. My parents had heat, just not a lot of it. Kathy in the office said that they were still playing catch up from the Northeaster storm and it would be January 5 before someone could look at the problem. It was not a severe emergency for my parents so I said that would be OK. On January the 4th I called and made sure we were still on the schedule and Kathy assured me that we were. On the morning of the 5th she called and said that they could not do my parents house, that they were not regular customers and they didn't want any new ones. Also she said that my parents used to be one of their clients but that my parents had dropped them. I did not know this as my mother, who handled all their accounts before, now has Alzheimer's which I explained to Kathy. I was in shock - who would do this - cancel at the last minute - telling me the day before that they were coming when they had 3 weeks to call and cancel. Then Kathy said OK they would do it - I breathed a sigh of relief, thanked her profusely and hung up. Then the phone rang and a manager called back and said that no they would not be coming out. So, needless to say, not services were performed.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Camilla C.
09/2009
5.0
heating & air conditioning/hvac
+ -1 more
I had two companies inspect the inoperable HVAC system prior to purchasing the home. During the inspection, I was impressed with Mr. Straddeck and his son's thoroughness and professionalism. I scheduled a panel installation. Max, the technician, was prompt and professional. (See details of services performed.)
Description of Work: Inspected my HVAC system and determined that the first problem was an inop circuit panel. I scheduled a service call. Max, the technician was prompt and professional. He installed the circuit panel, tested the entire system, added coolant, and answered my questions. Since I had just purchased the home, I truly appreciated the time he took to go over the system and address my concerns.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$815
PAUL M.
09/2009
5.0
heating & air conditioning/hvac
+ -1 more
It was a fantastic experience. The technicians were professional in every respect. They diagnosed the problem with my A/C, explained the options clearly. The installation team arrived on schedule, completed the job efficiently, protected my carpets and vacuumed my closet afterwards! I wouldn't hesitate recommend them to my friends and will use them again.
Description of Work: A/C, Gas Pack annual service. A/C replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Camilla C.
08/2009
5.0
heating & air conditioning/hvac
+ -1 more
They were very thorough, and I will be using them to correct the problem. They were puntual and their prices were lower than another company that we looked into.
Description of Work: He came out and did an inspection on the HVAC system to find out what the problem was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
CHERIE G.
08/2007
5.0
heating & air conditioning/hvac
+ -1 more
We called to set up an appointment and they came out right away. I actually just left my house open for them and they come and do all the work and lock up afterwards. This company is the best. They are always easy to get a hold of and the prompt service is top notch. They also clean up very well after themselves.
Description of Work: Mike Straddeck Heating & Cooling cleaned and serviced my air conditioning units in my 5000 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY LOU B.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
I've been using him for at least 25 yrs. I would never use anyone else. He is outstanding.
Description of Work: The last time I had him out, he did service for my boiler. I have a contract with him, so he didn't charge me anything. He also delivers oil and services air conditioners. He is top notch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY G.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Straddeck was on time, very polite, and willing to educate me on the problem. He also made understandable suggestions. I felt the price was also reasonable.
Description of Work: Repair to heater in winter and A/C this spring.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Mike Straddeck & Associates is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Mike Straddeck & Associates accepts the following forms of payment: Check,MasterCard,Visa
Yes, Mike Straddeck & Associates offers free project estimates.
No, Mike Straddeck & Associates does not offer eco-friendly accreditations.
No, Mike Straddeck & Associates does not offer a senior discount.
Yes, Mike Straddeck & Associates offers emergency services.
No, Mike Straddeck & Associates does not offer warranties.
Mike Straddeck & Associates offers the following services: SERVICE & INSTALL, HEATING & AIR CONDITIONING, HEAT PUMPS, GAS & OIL BOILERS & FURNACES, WATER HEATERS, & HOME HEATING OIL DELIVERY.