Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates. MaidPro has been voted the Gold Winner of the Virginian Pilot Best of Competition 8 years in a row and Angieslist Super Service Award 5 years running! Call us now!
Business highlights
18 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
**2012-2016 Super Service Award Winner** Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.
Services we don't offer
laundry, organizing, or post-construction cleaning
MaidPro has been a great experience for me! They have been out to my house 3 times, and each time exceeds my expectations. The ladies are friendly, kind, professional and VERY hard workers. Having Maidpro clean for me has honestly changed my life. I am now able to enjoy some extra time with my kids instead of always feeling like I need to be cleaning! I would highly recommend this company to everyone!!
Description of Work: Cleaned home - initial deep cleaning and maintenance every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you so much for sharing your experience. We are so glad that you are able to enjoy your family more now. That is exactly why we started the business. We want to help busy families, especially busy moms :) We are so blessed with great clients, a team of great employees and a great community. Again, thank you and we are looking forward to a great long term relationship! Sincerely, Lily C - Owner of MaidPro Hampton Roads, 757 644 5566
annette L.
10/2015
5.0
house cleaning
+ -1 more
I am and continue to be very pleased with their service. In addition, the offer cleaning to women with cancer for free. I love their community service ethics as well. Good, honest company!
Description of Work: 2 hours of housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67
Response from MaidPro House Cleaning
Dear MaidPro Clients, Thank you for your review and being a loyal MaidPro client. Because we have so many great clients like you, we are able to provide 4 months of free home cleanings to 12 cancer patients in our community each year. We really appreciate your support. Sincerely, Lily C - Owner of MaidPro Hampton Roads, 757 644 5566
Jim M.
10/2015
5.0
house cleaning
+ -1 more
Casey and Jennifer provided an excellent cleaning service! Yesterday was the second monthly service provided by the MaidPro team and the service has always been thorough and complete. Their splendid work is easily recognizable. My son and two granddaughters always know the days when they were at the house. I will definitely continue my monthly service with MaidPro.
Description of Work: Monthly residential cleaning service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you very much for your review. We are delighted that you are so happy with your service. I will share your review with Casey and Jennifer. They are going to be very happy. At MaidPro, your complete satisfaction is always our top priority. We are looking forward to seeing you again soon. Have a great day! Sincerely, Lily C - Owner of MaidPro Hampton Roads, 757 644 5566
Jack H.
09/2015
5.0
house cleaning, window cleaning
+ 0 more
Great job by Katherine M. I've never seen anyone work so hard at cleaning. The job was tough, 12 years worth of accumulated grit and grime. It took her longer than the original "over the phone" MaidPro estimate (she had to request additional time) but she hung in there and appeared to be working just as hard at the end as she was at the beginning. There was so much additional work that she started around 1 PM on Monday, stopped at 6 PM, and was back the next morning at 9 to finish the work. This was not an easy job, but the areas she cleaned look great and met or exceeded my expectations. I will be definitely be using MaidPro again for my personal residence. Note -- I called MaidPro and asked for someone to come out and give me an on-site estimate as I newthe job was tough (that's why I was calling in pros!). They don't do that, only give you an estimate over the phone based on what they think the job you describe will take. I suggest that they should offer the service of a professional estimator for unique or difficult jobs so you get a more reliable estimate. This had nothing to do with how hard Katherine worked or her ability, as I don't believe anyone could have worked harder than she did. Thank you Katherine M.!
Description of Work: Move out cleaning focusing on bathrooms, windows, ceiling fans, and kitchen cabinets and appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you very much for a straight "A" rating. As a company, we take great pride in providing the best possible services. Reviews like yours help us to stay proactive in our goal for excellence. Katherine is one of our best Pros. She always works very hard and takes great pride in her work. I will share your feedback with her and she will be delighted. Thank you very much for your suggestions on a professional estimator for difficult and unique jobs. We will give it a serious consideration. We are looking forward to a long lasting relationship. Please let us know when you need us next time :) Sincerely, Lily Carson 757 644 5566 Owner of MaidPro Hampton Roads
Suzanne S.
09/2015
5.0
house cleaning
+ -1 more
My techs, Ashley and Femetress (sp?) were punctual and professional in demeanor, dress, and conversation. This was an 'initial' cleaning, so they toured the home, were attentive to my specific desires, and asked pointed questions to ensure the service provided would be exactly what I wanted. I then did something totally out of character for me...I left complete strangers in my home! We left town to DC for a Nationals game, and returned on Friday to a sparklingly clean home! My stove has never been this clean! My wife has very tough cleanliness standards, and they met (and exceeded in some instances) those standards. Bottom line, we were very pleased with our initial service, and have retained MaidPro for cleanings every other week now. I will update this review as the service experience continues. As an aside, I have read other reviews stating that the cost is much more than comparable services. I am not sure about others, but I didn't find the price to be excessive, particularly in light of the quality of work done. Recommended!
Description of Work: Whole home cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Heather B.
09/2015
5.0
house cleaning
+ -1 more
Tia with MaidPro cleaned our house exactly to our specifications. She was very prompt, professional and efficient. We will use MaidPro (and Tia) again for our house cleaning needs. Thank You!
Description of Work: Cleaned our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Geraldine M.
09/2015
5.0
house cleaning
+ -1 more
Excellent job! We have had other cleaning services in the past, but MaidPro is by far the best. A little more expensive than the others - but totally worth it. Meagan M and Hendra were on time, professional and courteous. They really paid attention to detail and made everything sparkle. We will definitely be calling them again.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Charles S.
08/2015
5.0
house cleaning
+ -1 more
Heidi is very thorough in her cleaning, and she is always willing to focus on specific areas at my request as needed. She is reliable and a joy to have in our home. We are very happy with the cleaning service that she provides.
Description of Work: Biweekly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from MaidPro House Cleaning
Dear MaidPro Clients, Thank you very much for your review. We really appreciate you! Heidi is one of our great PROs. She is always friendly and professional. We will share your comments with her. She will be very happy. We look forward to seeing you again soon. Sincerely, Lily C. - Owner of MaidPro Hampton Roads 757 644 5566
Adrienne S.
08/2015
5.0
house cleaning
+ -1 more
Liliya from Maidpro comes to our house every month and she does an excellent job. She is a lovely woman who enjoys our pets and does a consistent and thorough job each month. She is always on time and will fit it special requests.
Description of Work: Clean House
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from MaidPro House Cleaning
Dear MaidPro Clients, Thank you very much for your review. We really appreciate your business and being a loyal customer. Your complete satisfaction is always our top priority. Liliya is one of our great PROs. She is always friendly and professional. We will share your comments with her. She will be delighted. We look forward to seeing you again soon. Sincerely, Lily Carson - Owner of MaidPro Hampton Roads 757 644 5566
Heather B.
08/2015
5.0
house cleaning
+ -1 more
The house was cleaned thoroughly according to our instructions. Denyse did an excellent job and was very professional and pleasant. We would hire her again.
Description of Work: Denyse from MaidPro cleaned house according to our instructions.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from MaidPro House Cleaning
Dear Client, Thank you very much for your review. We are so glad that you are pleased with the service. Your satisfaction is our top priority. Denyse is one of our excellent PROs and she is always thorough and professional. I will share your comments with her. She will be very happy. Again, thank you for your business, we are looking forward to clean your home again. Lily Carson - Owner of MaidPro Hampton Roads, 757 644 5566
Kelly S.
08/2015
5.0
house cleaning
+ -1 more
Denyce is the technician that provided the service for me. She is punctual, friendly, professional, and hardworking. The quality of her work is outstanding. She always goes the extra mile.
Description of Work: House cleaning!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from MaidPro House Cleaning
Dear Client, Thank you very much for your feedback. I am so glad that you are pleased with the service. Denyce is a great PRO and she is always professional and taking pride in her work. I will share your comments with her. She will be very happy. Again, thank you for your business, we are looking forward to a long lasting partnership! Best, Lily Carson - Owner of MaidPro Hampton Roads, 757 644 5566
DAVID P.
07/2015
5.0
house cleaning
+ -1 more
They were really good. There was this one girl who came out and she was did a good job. I would use her again.
Description of Work: I used MaidPro House Cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
$240
Margaret J.
07/2015
5.0
house cleaning
+ -1 more
MaidPro did an excellent job! I would highly recommend them, and am even using them now to clean a rental property we own in another state. Definitely pleased!!
Description of Work: Move-out clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jennifer S.
07/2015
5.0
house cleaning
+ -1 more
Latasha Wiggins and Sharell Outlaw were so awesome! My husband and I were running a few minutes late and they waited on us. The apartment was cleaned perfectly!!! We passed final inspection with no problems. I will be a returning client!
Description of Work: Cleaned my whole apartment for a move out inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you very much for your review and we are very glad that you are happy with our service. Your satisfaction is always our top priority. Both Latasha and Sharell are great employees. We will share your comments with them. They will be delighted. We look forward to servicing your home cleaning need again! Warmest Regards, Lily C - Owner of MaidPro Hampton Roads 757 644 5566
Amy K.
06/2015
4.0
carpet cleaners, house cleaning
+ 0 more
Very nice and professional. Kinda got the idea he was trying to hit on me thought. Kinds inappropriate.
Description of Work: Cleaned carpets great! Friendly Staff.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$119
Response from MaidPro House Cleaning
Dear Client, Thank you very much for your review and we are delighted that you are satisfied with the cleaning and commented us being professional and friendly. Your satisfaction is our top priority and we really appreciate your feedback. We will continuously improve our service. Again thank you for your feedback and we hope to servicing your home again soon. Sincerely, Lily C - Owner of MaidPro Hampton Roads, 757 644 5566
Theodor B.
06/2015
5.0
house cleaning
+ -1 more
What a hard worker! She went right to work, and caught some things I hadn't seen. Recommended.
Description of Work: Thorough cleaning of four bathrooms and a kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you very much for your review and we are very glad that you are happy with our service. Your satisfaction is always our top priority. All of our PROs are professionally trained, bonded and insured. They are very good at what they do and really take pride in their work. We look forward to servicing your home cleaning need again! Warmest Regards, Lily C - Owner of MaidPro Hampton Roads 757 644 5566
Pamela L.
06/2015
5.0
house cleaning
+ -1 more
We had been away from the house for a significant portion of the past year, so that spot cleaning was all we had time to do. Consequently, MaidPro was starting with an uphill battle from the beginning. However, Meagan M. cleaned the house so thoroughly that it restored our home's comfort level. During the cleaning Meagan M. demonstrated the highest level of professionalism and courtesy (a trait that has become all to uncommon in today's consumer based industry), including a strong work ethic exhibited by almost non-stop cleaning during the five hour time frame. All of these factors combined, provided us with a long overdue sense of contentment in our home.
Description of Work: Five hour housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Response from MaidPro House Cleaning
Dear MaidPro Client, We are so glad that you enjoyed our cleaning service and our Pro, Meagan M, was able to please you and represented MaidPro very well. We will share your kind words with Meagan and she will be very happy! Providing excellent customer service is always our top priority. We look forward to a long lasting relationship! Best Wishes. Lily C - Owner of MaidPro Hampton Roads
Laura Beth B.
05/2015
3.0
house cleaning
+ -1 more
Floors in kitchen and main living area did not even look like they had been touched.
Description of Work: Move in clean
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$250
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you very much for your business and feedback. We are very sorry that the floor in the kitchen and living room was not satisfactory. We have tried to reach out multiple times but unfortunately were unable to connect with you. As a company, we take great pride in providing the best possible services. Reviews like yours help us to stay proactive in our goal for excellence. Professional house cleaning services are human services in nature, oversight does occur. Whenever that happens, we always try our best to rectify for our customer quickly. Our 24-hour guarantee is set in place as we want all of our clients to know that we truly care about the quality of their cleanings. Please do not hesitate to contact us whenever you see the room for improvement. We love to hear from you. Your satisfaction is always our top priority. Best Wishes, Lily C- Owner of MaidPro Hampton Roads 757 644 5566
Cortez J.
05/2015
5.0
floor cleaning, house cleaning
+ 0 more
It went well, they were very professional
Description of Work: 1st floor cleaning of our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Deb C.
05/2015
1.0
house cleaning
+ -1 more
I was totally displeased with the service. First of all she arrived after 1pm and had to leave at 5pm without finishing. To make a long story short I will NEVER use this company again. The date is approximate, can't recall exact date but the service was unforgettable....SMH!!!
Description of Work: Provide housecleaning services.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$120
Ellen F.
05/2015
5.0
floor cleaning, house cleaning
+ 0 more
Great. Professional. Prompt. Very thorough.
Description of Work: Cleaned first floor of my home - thorough, deep clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Susan G.
05/2015
5.0
floor cleaning, house cleaning
+ 0 more
We have used Maid Pro every other week for nearly two years and have been extremely happy with their services. Their quality control is excellent in that we have had someone stop by several times to ensure the work is being performed according to Maid Pro's standards. We have never been dissatisfied with a cleaning. Maid Pro sends out a reminder email 2 days before a scheduled cleaning and follows up the evening of the service with a customer satisfaction survey. If you forget to complete it, a representative is on the phone the next day to make sure you are happy with the service.
Description of Work: Housecleaning services for two bedroom, 2 1/2 bath, two level townhome. This includes cleaning bathrooms & kitchen, dusting, vacuuming, cleaning hardwood & tile floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
LaDonna S.
05/2015
5.0
floor cleaning, house cleaning
+ 0 more
She was prompt, friendly, and did a fantastic job cleaning. We were home at the time and she came in and got to work and really worked hard the whole time she was here. We would definitely use them again!
Description of Work: The bathrooms were scrubbed and clean and sparkling, the carpets were vacuumed, the floors scrubbed and cleaned, and everything dusted and the kitchen was super neat and tidy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Kelly S.
04/2015
5.0
house cleaning
+ -1 more
Denyce is awesome. She is always on time and cheerful. My parents came to visit today and said they have never seen our house so clean! Thanks Denyce and her helper today I think was Deirdre--who is not afraid to get down on the floor to reach the low spots and shelves--very appreciated!!!
Description of Work: Cleaned house from top to bottom!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you for the review of our services. We appreciate the opportunity to assist you with your house cleaning needs. Denyce and Deirdre are our great Pros, we will share your comments with them. Your satisfaction is always our top priority and please do not hesitate to provide any feedback to us as we always look for ways to improve our service. We look forward to a long lasting relationship. Best Regards, Lily Carson (757) 644-5566
Judith R.
04/2015
5.0
house cleaning
+ -1 more
Everything was dusted, floors cleaned, counters scrubbed, appliances are shining. Bathrooms are spotless and healthy.
Description of Work: Jasmine cleaned my home beautifully. It looks wonderful. Thank you so much.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you very much for sharing your experience here at Angieslist. We are extremely glad that you are pleased with the service. Jasmine is one of our best, and we will share your feedback with her. She will be very pleased. Our goal has always been providing the best cleaning experience in Hampton Roads. Please do not hesitate to let us know if there is anything we can improve upon. We look forward to seeing you again soon. Sincerely, Lily Carson MaidPro Hampton Roads 757 644 5566
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Upholstery Cleaning
FAQ
MaidPro House Cleaning is currently rated 4.7 overall out of 5.
Sunday: 10:00 AM - 4:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
MaidPro House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro House Cleaning offers free project estimates.
Yes, MaidPro House Cleaning offers eco-friendly accreditations.
Yes, MaidPro House Cleaning offers a 10% senior discount.
No, MaidPro House Cleaning does not offer emergency services.
No, MaidPro House Cleaning does not offer warranties.
MaidPro House Cleaning offers the following services: **2012-2016 Super Service Award Winner** Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.
laundry, organizing, or post-construction cleaning