MaidPro House Cleaning

4.7(
287
)

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

... +1 more

About us

Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates. MaidPro has been voted the Gold Winner of the Virginian Pilot Best of Competition 8 years in a row and Angieslist Super Service Award 5 years running! Call us now!

Business highlights

18 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

**2012-2016 Super Service Award Winner** Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.

Services we don't offer

laundry, organizing, or post-construction cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

Before and After

Photos of past projects

Reviews

4.7287 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
6%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review

Filter reviews by category

Showing 276-287 of 287 reviews
Kathy H.
01/2014
3.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
punctuality
5.0
$179
Response from MaidPro House Cleaning
Dear Customer, Thank you so much for posting your experience with our company. Even when miscommunication happens we take it upon ourselves to make sure our clients are satisfied with the end results. We absolutely value you as a client and please know that no matter what communication happens between us we love hearing from you. Please always let us know if there is anything we can do to improve our cleans, as we take great pride in our work. Best Regards, Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Martin S.
12/2013
5.0
carpet cleaners, house cleaning
  + 0 more
Thorough clean; downstairs.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you for the review of our services and company. We appreciate the opportunity to assist you with your house cleaning needs. Please do not hesitate to contact us should you have any feedback or concerns. Your designated custom care manager, Shawn, can easily be reached through phone or email. Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Martin S.
10/2013
5.0
house cleaning
  + -1 more
Predictably well :)
Description of Work: Entire first floor clean . . . All maid pro checklist items;
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you so much for the kind words and your confidence in our staff and services. As always if there is any feedback you would like to provide please don't hesitate to contact us. We look forward to a long lasting relationship. Best Regards, Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Sandy B.
07/2013
5.0
house cleaning
  + -1 more
Please see above.
Description of Work: Maid Pro cleans my duplex house (1,200 sq) every two weeks.. They always call to remind me of the cleaning date and call after the cleaning to ask for a review. They are bonded and very reliable. They aim to please. They always ask what they can do better or any special services I need.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you so much for the kind words and your confidence in our staff and services. We always try our best to accommodating our client's need. We truly understand how important to be consistent and reliable. Thank you for being very understanding when we had to send back up cleaner due to your primary cleaner's availability. We look forward to a long lasting relationship. Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Kevin G.
06/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned the house
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
BILLIE H.
05/2013
5.0
house cleaning
  + -1 more
very well
Description of Work: clean house
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Jonathan B.
03/2013
4.0
house cleaning
  + -1 more
Very good.
Description of Work: MAIDPRO cleans our house once per month. We've had them 18 months and been pretty happy so far. A few times the cleaning was the best, but after one phone call, the house is usually re-clean from top to bottom.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you so much for giving your feedback here on Angie's List. As a company, we take great pride in providing the best possible services. Reviews like yours help us to stay proactive in our goal for excellence. Professional house cleaning services are human services in nature, and as such, our goal is to exceed the expectations of our clients the first time we enter their home. Our 24-hour guarantee is set in place as we want all of our clients to know that we truly care about the quality of their cleanings. We never feel a customer feedback is providing a complaint, as we want them to know that we truly look to give them an experience that has high value in their lives. We encourage our clients to let us know whenever an issue occurs. So we may make corrective actions as soon as possible. If you ever need anything, please continue to reach out to us that we may make your day brighter. Sincerely, Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Michael V.
11/2012
4.0
house cleaning
  + -1 more
unknown
Description of Work: They currently clean my home. The first time I used their service was terrible. They came in and left the home filthy. I called them immediately and they sent two people out to correct it. They should have taken care of it in the first place.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you so much for giving your feedback here on Angie's List. As a company, we take great pride in providing the best possible services. Reviews like yours help us to stay proactive in our goal for excellence. Professional house cleaning services are a human in nature, and as such, our goal is to exceed the expectations of our clients the first time we enter their home. I am glad that you called us immediately when we missed the mark on first clean. Our 24-hour guarantee is set in place as we want all of our clients to know that we truly care about the quality of their cleanings. We never feel a customer feedback is providing a complaint, as we want them to know that we truly look to give them an experience that has high value in their lives. Thank you for giving us a second chance and have maintained a loyal customer for past several months. We really appreciate you and are looking forward to a great long term relationship. If you ever need anything, please continue to reach out to us that we may make your day brighter. Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Mary Judith D.
11/2012
5.0
house cleaning
  + -1 more
They have done a very good job.
Description of Work: They clean our home once a month.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
Response from MaidPro House Cleaning
Dear MaidPro Client, Your feedback is greatly appreciated and will be shared with the team members. As always if there is anything we can do please don't hesitate to contact our office. We appreciate the opportunity to work with your family. Best Regards Team MaidPro (757) 644-5566
gil C.
11/2012
4.0
house cleaning
  + -1 more
Their service is good so far.
Description of Work: They clean my home once a week.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you for the review of our services and company. We appreciate the opportunity to assist you with your house cleaning needs and look forward to a long lasting relationship. Please do not hesitate to provide any feedback to us as we always look for ways to improve our service. Best Regards, Lily Carson (757) 644-5566
Heidi B.
11/2012
4.0
house cleaning
  + -1 more
Their service is good.
Description of Work: They clean our home monthly.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from MaidPro House Cleaning
Dear MaidPro Client, Thank you so much for giving your feedback here on Angie's List. As a company, we take great pride in providing the best possible services. Reviews like yours help us to stay proactive in our goal for excellence. Professional house cleaning services are human services in nature, and as such, our goal is to exceed the expectations of our clients the first time we enter their home. Our 24-hour guarantee is set in place as we want all of our clients to know that we truly care about the quality of their cleanings. If you ever need anything, please reach out to us that we may make your day brighter. Your personal customer care manager- Shawn, can be readily reached at (757) 644-5566 or sjohnson@maidpro.com. Sincerely, Lily Carson Owner of MaidPro Hampton Roads (757) 644-5566
Abigail H.
11/2012
5.0
house cleaning
  + -1 more
They did a great job.
Description of Work: I hired them for move-in clean.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

6501 Auburn Dr, Virginia Beach, VA 23464

https://www.maidpro.com/hr/

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Upholstery Cleaning

FAQ

MaidPro House Cleaning is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

MaidPro House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro House Cleaning offers free project estimates.
Yes, MaidPro House Cleaning offers eco-friendly accreditations.
Yes, MaidPro House Cleaning offers a 10% senior discount.
No, MaidPro House Cleaning does not offer emergency services.
No, MaidPro House Cleaning does not offer warranties.
MaidPro House Cleaning offers the following services: **2012-2016 Super Service Award Winner** Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.
laundry, organizing, or post-construction cleaning

Contact information

6501 Auburn Dr, Virginia Beach, VA 23464

https://www.maidpro.com/hr/

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM