Johnston's Groundwater and Geothermal, LLC

well, irrigation system installer

About us

Johnston's Groundwater and Geothermal LLC, is here to provide you with a professional and friendly service for all your well pump and well drilling needs. We are a fully accredited Sta-Rite Award Dealer. We are your locally owned, certified master water well systems provider. Certificate #2719000697

Business highlights

32 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.8110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-50 of 110 reviews

Clint C.
05/2019
5.0
Hard working honest men who did a great job. Showed up when they said they would. Professional and courteous. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne K.
05/2019
5.0
Great prompt and professional service! Tim Johnston is my new pump repairman and when I need a pump installed I will definitely call him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken C.
05/2019
5.0
From the initial visit to project completion, Johnston s team were knowledgeable and professional. His recommendations often saved us money. We are highly satisfied with the services we received and would recommend this company to anyone interested in getting the job done right the first time! Ken C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim R.
05/2019
5.0
Tim is an honest contractor. Fixed only what needed repair offering helpful advice on the irrigation system. He actually saved me money! No job too small.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dwayne H.
05/2019
5.0
Outstanding customer service. Explain the process in detail. Arrived on time and did more what I expected of them. Very detail... I would be hire them again for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa W.
05/2019
5.0
Arrived promptly, faster than i imagined. immediately took care of my well pump issue. Cleaned everything up. i would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron W.
05/2019
5.0
Arrived on time. Was informative and would definitely use in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Rob H.
05/2019
5.0
Explained my problem. Took a picture of my pump, sent it in. Came out an hour after my call and repaired my pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Skip S.
04/2019
5.0
Professional and courteous. Full fledged service for shallow well pump and sprinkler system. Will continue to use their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen B.
06/2018
5.0
Weather was hot as beck when my pump went down. They came the very next day to replace it and adjust or replace about 6 heads. Grass didn't miss a day of water, and my wife was happy!😉

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam C.
05/2018
5.0
Did a good job on replacing a damaged sprinkle valve. They even completed some work that was initiated by me. The price was reasonable. Very friendly and knowledgeable. I will hire them to do some other work related to my sprinkle system!!! Sam

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale F.
05/2018
5.0
Fixed right on the spot. No wait. Awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

paul s.
05/2018
5.0
Awesome. Professionals with excellent customer skills, and work ethics. Prices are very reasonable. Will definitely hire them again for future projects. Thank you Johnston's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Robert S.
05/2018
5.0
Best irrigation Company I ever worked with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Garry B.
05/2018
4.5
Called for a water pump repair. Recieved a call back almost immediately with a quick response date even though it was a very busy time of the year. Went to work right away and quickly fixed the problem. Highly recommend these guys and their company. Would recommend them to anyone with an irrigation issue or installing a new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

shawn p.
04/2018
5.0
Extremely good company to work with Very knowledgeable and customer service friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen S.
04/2018
5.0
Fast response, great prices, very friendly owner and technician. I was very pleased all around and would hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$795

Garland H.
01/2018
5.0
Best well service I have had in 40 years very nice and fair prices

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis H.
04/2017
5.0
Professional and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike C.
10/2016
1.0
I hired this company back in the spring and they came out and worked on my pump. After multiple conversations with the lead man (he was working on my neighbors system, NOT mine after I referred him) and the office. The helper replaced the pressure control switch. It took about an hour to fine tune it and it worked ok up until about a month ago when it totally stopped working. At that point, I called the shop and left a message with my name, address & phone numberS and to please call me back! NOT a word. About two weeks ago, on a Wednesday or Thursday, I called again and Tim Shawn (sic), the owner, called me back. I explained the problem and we made an appointment for 8:30 Saturday morning! Did YOU see him? Neither did I. NOT a phone call, apology, NOTHING!!! When I was in business, I NEVER treated a customer like this! Shameful Tim, SHAMEFUL!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5

$280

Bill S.
08/2016
5.0
From start to finish took two days just as they said. The owner was involved all the way and the two men working with him were as professional as he was. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,100

Alan S.
08/2016
5.0
I have an older system and they repaired my sprinkler system and made an update that it needed. Very pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

3703 Virginia Beach Boulevard, Suite 211, Virginia Beach, VA 23452

www.johnstonsgroundwater.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2705144204
Trade License Locale
VA
Trade License Expiration
01/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
irrigation system installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Johnston's Groundwater and Geothermal, LLC offers free project estimates.
No, Johnston's Groundwater and Geothermal, LLC does not offer eco-friendly accreditations.
No, Johnston's Groundwater and Geothermal, LLC does not offer a senior discount.
No, Johnston's Groundwater and Geothermal, LLC does not offer emergency services.
No, Johnston's Groundwater and Geothermal, LLC does not offer warranties.

Contact information

3703 Virginia Beach Boulevard, Suite 211, Virginia Beach, VA 23452

www.johnstonsgroundwater.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed