JES Foundation Repair

All went well

Very professional crew

Great . No problem

Wonderful!

Polite and great work!

Professional and thorough

Great! Very professional staff.

Great work

They did an excellent job

Prompt and efficient

Went well and on time.

Amazing and professional!

Great. Very pleased.

Very well they did a good job

The cost was a bit much at that time which is why we didn't have them do the job. He came with a book and a couple of brochures talking about crawl space signs. Obviously this is sales literature but he certainly does come with more information than just himself. I can always like a better price. They did what they needed to do. They did go under the house to check it. They came back with some data and said that underneath the house the humidity level was 80 some odd percent. That was nice to see not the fact that it was some 80 odd percent. They went under and surveyed it and got some data. They were pretty straight forward. There was an explanation of what was going on but not a big song and dance. They were very responsive. They were here on time and very professional. The building is twenty years old and we bought it three years ago and that point of time the previous owner had to do significant work underneath the house because of moisture. I know I have to do something; I'm just trying to figure out what to do and that's why we contacted JES. Having other people come out and give us estimate for the work, it?s not quite the price that it initially seemed. There was another service provider who was quoting me $2200 just simply to go underneath and put the moisture barrier and sand which is definitely not encapsulation.

The service that they offered was different than what others offered. They seemed to do a great job and they came when they said they would. They finished the job early than expected.

Jes Construction did a great job. The area is now very nice and clean. They were very prompt and cleaned up their mess. Everything they took out from under the crawl space they bagged and threw away in their truck.

I didn't go with them because it was $23,000 to fix the structure of my house.

After a relatively brief delay in getting JES to the site, due to my having initially engaged a structural engineer who then engaged JES. JES was at first communicating with me through my consultant; but after I terminated (without prejudice) the consultants services,they were exceptionally responsive and the communications were very smooth. Their engineer who became my chief contact provided much needed and so very welcome reassurance that there was no risk of the wall collapsing; and he was able to schedule the work within 7-10 days. He kept me well informed, patiently answered my many questions and completed the above described work in one day after the cracks were repointed by his mason two days before. His two crews, one to install the reinforcing carbon strips on the interior surface of the wall and the other to excavate the planter and install the waterproof membrane and the drainage system on and adjacent to the exterior surface of the wall, cleaned up their respective work areas at the end of the day.

Two weeks after a cursory inspection and after multiple unreturned phone calls to the inspector, our written estimate consisted of a 2 sentence e-mail advising us to hire an independent structural engineer and JES would perform the work according to their recommendations. Needless to say, we will be hiring the engineer, but JES will not be performing any of the work.

Sales Rep (Engineer) very professional - of all the contractors (and there were a lot) JES's recommendation was the most comprehensive. They dug out around the foundation and waterproofed the block. Installed french drain that wraps around the house in a U-shape and discharges from two outlets. Attached solid pipe to downspouts and one with holes to catch ground water. Original proposal was to attach the two back downspouts to the drain. During the installation process the crew chief noticed a third downspout on the side of the house (my biggest problem area) JES tied this downspout into the new system (which required about five feet of additional digging and material) at not additional cost. This was above and beyond our original agreement - probably not a tremendous amount in the scheme of things but JES didn't even attempt to ask for additional money and just did what was right. The only hiccup was that they forgot to reattach a 220 line that was removed when they were digging out to the foundation. When I called to explain the problem, they sent someone out to fix it promptly!

I contacted this company because of their "A" rating on Angie's List. I was told that the problem I described was exactly what they specialized in. The local manager was to perform a site visit to my property and provide an estimate within a day or two for the repair work that he recommended. He did arrive as scheduled and evaluated the problem. I called the office 3 days later and asked when I should expect to receive the estimate. The person answering the phone (who was very pleasant and helpful) told me the manager had left on vacation and I should hear from him by the following Saturday, or Monday at the latest. She promised to leave a message on his cell phone as a reminder, and gave me his cell number. By the following Wednesday (1 week after my call), I had not been contacted and so called his cell phone. He answered and told me he was just finishing the quote and I would have it by the following day. It has been 9 days since that call and I do not expect to hear from this company.

It turned out very well. It included drilling down the basement, installing the drainage around the perimeter and installing the sump to get all the water out. We haven?t had any water problem since. They also came back and did some work when the system was under warranty. They showed up on time and were very fast. The cleaned up after themselves and I couldn?t be happier. They recently did some termite repair work and some other carpentry work for me. It was a very good company. I would use them again in future.

I called JES Construction for an estimate to remove mold from the home and crawlspace, to level a kitchen floor, repair structural damage and seal the crawlspace from moisture. Project manager (estimator) was on time, very professional and went under the damp, moldy house for a thorough inspection. He took a lot of photos which helped show the damage was beyond what was already anticipated. The estimator advised the musty moldy smell in the house would disappear when the moldy sub-floors were removed. He explained the smell was coming mostly from the ground and rotted rood structure under the house. The old moisture barrier had worn and rotted away and they stated they could replace it with a new, much heavier grade moisture barrier. I was impressed by the estimator's knowledge of the problems and signed a contract for their service. The service included all of the above mentioned work, plus included a plan to install a dehumidifier under the crawlspace, which was to improve both the air quality of the home and the efficiency of the air heating/cooling system. A bonus for me was that they offered financing at a reasonable rate and further told me a few items I could do myself to save a lot of money before the work began. Before the final price was reached, a second man with more experience in structure repairs re-inspected the house. The start date was set and they completed by the estimated finish date. I inspected my crawlspace after the work was complete and noticed a large support beam wasn't secured properly. I also noticed the kitchen floor was still not straight. I called the project manager and he had someone back out the next day and everything was fixed to my satisfaction.

Horrible experience. Not only did the workers fail to abide by the contract which stated all floor surfaces would be covered with plastic, but they essentially trashed our house! Concrete on our carpet, dirt everywhere, etc. The job was shoddy, too. They had to return TWICE to fix errors that were made (i.e. failure to properly connect drainage system parts). Dealing with customer service representatives and managers was equally frustrating. I would not recommend this company to anyone.