JB Design & Remodeling, Inc.

Had some jets that were leaking and needed repair asap for a party! Coastal Hot Tubs didn’t disappoint. Will definitely recommend and utilize their services for future repairs or maintenance needed!

We got them to open our pool. Everyone we dealt with from Calla in the showroom, to the on site staff were very professional. They answered all my questions & did the work efficiently & as agreed. I will definitely be recommending them to my friends & family for pool & spa/hot tub related work.

Didn't get done yet

Very well for kitchen remodel and took my kitchen and dining room in all one. They installed the cabinets and the island and breakfast nook. They also put new flooring in the hall way and the family room to make match. The first re-model done was 2019 and the was done last 2020. Some delays on 202 o due to waiting for manufacturers. They really help me develop a plan and technique. I have many many compliments for the kitchen and the additional family room. They will say if they can do it or not. The project manager is really wonderful. and her name is Jennifer,

Better than we could have hoped for. They began the project two weeks early and completed the project on the original start date. The work was high quality and everyone was friendly and professional. I have already recommended jb to others

Horrible experience,,,where to begin... 1. Bay Window: Had to knock out a wall to make a bay window. They actually just cut and left live electrical wires dangling behind the wall. One night, I noticed a wire dangling. I took out my volt meter and confirmed a CUT...LIVE 110v wire was just dangling in my dinning room wall and floor. So glad my daughter didn't accidentally step on it or play with it. Concrete foundation for the bay window was completely uneven and unsymmetrical, so they had to rip out the concrete foundation and completely redo it. 2. Job Site Manager: Showed up once a week, for 15 minutes. Workers continually did not show up causing the job to become months late. The electrician (even though a sub) abandoned the job site causing further delays. Job Site Manager continually tried to float Change Orders, on the second attempt of floating a change order, before getting me the quote and agreement, I informed JB Designs I would not be paying for the change order because the price and scope of work was never written up. On Site Manager began work that was never written up with cost! Used Change Orders as a way to "extend completion date" even though one change order didn't have anything to do with another room renovation. Continually fell behind, continually pulled workers from my job site to another job site. Continually did not have sub contractors ready to do work on my job site, which cause further delays. 3. Paint: Painters got paint on television, couches, carpet. I continually had to harass JB Designs about the painters. Painters had to repaint 3 times before JB Designs finally got a different set of painters to finish the job properly. Twice, the painters were using my ladder because they never brought their own to the job site. Kinda hard to fit a ladder in a Honda Civic. After repeatedly telling them to "Do not use my equipment", and complaints to JB Designs management, they finally stopped. 4. Debris: Didn't have a port o potty on job site until I griped, finally after 2 weeks into project, one showed up. Project began late because no one from company coordinated a Dumpster to be dropped off. Dumpster was pulled off the job site 2 weeks before project was complete and was continually left overflowing, allowing debris to blow on my yard and neighbors yard. After the dumpster was pulled 2 weeks early, Contractors began just throwing debris in my front yard. Continually left debris in and around house with nails sticking out of wood debris. Continually had to gripe at Management about the unsafe acts and that my daughter 5. Late, completely sub par quality, sub contractors were inept, Job Site Manager never showed up to lead, guide, and direct or look at work completion. Management was contacted numerous times during this project ...got the same story "I apologize"..."We will make this right", " I'm embarrassed at the quality of this project".."I'm sooo sorry".... 6. Original Contract was to take 3 months, wound up taking over 7 months.

The project lasted far longer than JB Design promised and within six months of completion we sustained water damages in excess of $5,000. JB Design would not accept responsibility for the damages despite their written roofing warranty. We hired a contruction engineer who determined that an improperly installed roof flashing was the cause of the damages to provide us with documentation for possible litigation.