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Glass Doctor of Virginia Beach

Glass and Mirrors, Auto Glass, Windows,

About us

Home, auto and business owners in the Tidewater region can rest assured that Glass Doctor® of Virginia Beach can fulfill all of their glass repair, replacement and installation needs. Serving Virginia Beach, Chesapeake, Norfolk, Portsmouth, and areas south of the James River, our local experts will re-energize homes in a timely and cost-conscious manner with fresh windows, custom-built shower enclosures, and glass decor. Our auto glass services can cover vehicles windshields, windows and mirrors. If you are a business owner, get the best Glass Doctor of Virginia Beach has to offer, such as specialty glass services, 24-hour appointment opportunities and a discount on company auto glass services. We fix your panes®. Independently owned & operated. Additional DBA - Glass Doctor. Additional phone - (757) 663-5712.

Business highlights

75 years of trusted experience

Services we offer

Insulated windows repair, frameless showers, shower & tub enclosures, office glass, door, table tops, mirrors, patio doors, replacement energy efficient windows, auto glass, window tinting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.654 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
6%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 54 reviews

BRENDA F.
08/2017
5.0
auto glass
  + -1 more
GREAT JOB AND FAST
Description of Work: WINDSHIELD FIXED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
04/2017
5.0
glass repair, replacement windows
  + 0 more
Great service
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Glass Doctor of Virginia Beach
Thank you for your review. I will share it with the glass specialist that performed the work.

Karen P.
02/2017
5.0
glass repair
  + -1 more
did a good job.
Description of Work: removed lg glass mirrors from 2 walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
Thank you for your feedback. We really appreciate it.

Fran V.
04/2016
5.0
glass repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
Thank you for the review.

tom K.
02/2016
3.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$350

Response from Glass Doctor of Virginia Beach
Thank you for your review.

Jennifer M.
02/2016
4.0
glass repair, window tinting, replacement windows
  + 1 more
unknown
Description of Work: Replaced about 4 storm windows, 1 older window. I gave them a "c" for quality just because we didn't have a whole lot of windows, but the ones that were replaced, the caulk was kind of gobbed on in places. I thought it would dry clear, but it didn't, doesn't look as good as it could. It seemed like he was rushing and he was a bit curt with my parents, who had stayed home so they could meet him at the house. I thought it would dry clear, but it didn't, doesn't look as good as it could. I also asked him about a window where the frame of the storm window had broken and asked if he could replace the frame and window and he just shrugged and said no, because he would need the frame. He didn't bother to measure the window or anything, or recommend a size frame for replacement. I felt like I paid too much for the service I got. I will say he was right on time when promised and also on-time to give me the estimate. Maybe they are over-booking their installers because everything seemed a bit rushed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Glass Doctor of Virginia Beach
Thank you for your feedback. It is important for us, so we can improve.

Bill H.
01/2016
5.0
replacement windows
  + -1 more
.
Description of Work: Replace glass window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Glass Doctor of Virginia Beach
Thank for taking the time to post a review. I [Member Name Removed] pass it along to the technician that performed the work.

William S.
07/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: cut vanity mirrors and drilled knob holes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Response from Glass Doctor of Virginia Beach
Thank you for the review.

franklin S.
07/2015
5.0
auto glass
  + -1 more
.
Description of Work: Replace car window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Glass Doctor of Virginia Beach
Thank you for the review.

Daniel & Deborah N.
07/2015
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Glass Doctor of Virginia Beach
Thank you for the feedback.

Karen G.
07/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: We need our bathroom window repaired after we found it broken. They came out pretty quickly to provide an estimate. It took awhile for our window to come in because it was a custom order but once it arrived they returned quickly and did a great job installing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from Glass Doctor of Virginia Beach
Thank you for the feedback. It really helps us to be better.

Martin P.
06/2015
4.0
replacement windows
  + -1 more
,
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Glass Doctor of Virginia Beach
We appreciate you taking the time to provide a review.

Milton O.
10/2014
5.0
glass repair
  + -1 more
unknown
Description of Work: Replacement of French window in family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Glass Doctor of Virginia Beach
Thank you for taking the time to review our work.

Linda F.
07/2014
5.0
glass repair, auto glass
  + 0 more
.
Description of Work: Member had her windshield replaced and it went very well. Drop off and pick up were very quick and problem free! Would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
Thank you for taking the time to provide a review.

John G.
06/2014
5.0
glass repair
  + -1 more
unknown
Description of Work: They installed a front line office glass. Very satisfied with the people, service, and quality of job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
We appreciate you taking the time to provide a review.

James M.
02/2013
5.0
glass repair, replacement windows
  + 0 more
The service was fine. They repaired the window with no problems. We have no complaints and everything went well. They were timely and completed the work quickly. The tenant is also happy with work.
Description of Work: We damaged a window doing painting on a condo unit we were working on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
Thank you for taking the time to write about the window glass we repaired for you.

Patricia S.
02/2013
5.0
doors, glass repair
  + 0 more
They were very honest and considerate. The service was great!
Description of Work: They replaced a bathtub door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
The Glass Doctor team really enjoys working on Showers. Thank you for taking the time to write about your experience.

Margaret D.
02/2013
4.0
glass repair, replacement windows
  + 0 more
The service was fine. My husband was primarily there during the time of the service. They were able to complete the work in a timely fashion. My husband was very satisfied with the service.
Description of Work: They replaced a pane in a window.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
I'm glad we could help your family out with this problem.

MaryElizabeth C.
02/2013
5.0
glass repair
  + -1 more
Their service was great. Chuck was great and he is the man. He wears a lot of different hats for the company and should be promoted. Karen was also a gem and very pleasant to deal with. Overall, the service was great and it made my life a lot easier.
Description of Work: The owner inspects each piece of glass meticulously and would never install a piece of glass with an imperfection. However, Edwin the owner, accommodated me happily because I was having company over. He installed a temporary piece of glass with a scratch in it for my counter top. Chuck came out later to install the right piece of glass that fit the counter top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
Member, It was a pleasure being able to serve you. I will pass your comments along to Karen and Chuck.

Nancy M.
02/2013
4.0
auto glass, glass repair
  + 0 more
It is a mobile unit. They did a great job. They showed up on time and took care of it right away. They completed the work quickly due to a storm that was coming.
Description of Work: They replaced a back window that was shattered on my van.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Glass Doctor of Virginia Beach
Member Thank you for taking the time to write about your experience. The team really appreciates the feedback.

Adam J.
02/2013
5.0
auto glass, glass repair
  + 0 more
After getting a quote from safelite ($513) and getting shocked buy the cost of a new windshield I went into saving mode for the next couple months. Well, the time came, but over those couple I had become a member of angieslist. I did a quick search and found safelite at the top of the list, which was expected but I thought I should give these smaller companies a try and see what they would quote me. I am so glad I did. Now whats shocking is how safelite is still in business. How they get away with charging 3x the amount of the smaller companies is beyond me. They did have some pushy sales reps on the phone, and even though I was not going to be able to use my insurance they still were using every technique to keep me on the phone and sell me this $513 windshield. I find Glass doctor. Karen was the lady I spoke with, who is probably the nicest service desk person I have ever met. I gave her my vehicle information and she came back with a quote of $170. I was astonished. $513 to $170 heck yes. Called one more place they gave me a $180 quote, which made me anti-safelite forever. I obviously stuck with Glass Doctor, because of their lowest quote and got an appointment two days later. I took my car up there. They say it takes about an hour. I think mine took less than that. Drove away with a pretty new windshield.
Description of Work: Windshield replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Glass Doctor of Virginia Beach
Thank you for taking the time to post your experience. I'm glad we could provide a great mix of value and service to you. I'll shared your comments with Karen. She was excited that you took the time to say something so nice.

Robin C.
01/2013
5.0
auto glass, glass repair
  + 0 more
No issues, no delays and no problems after the repair. Thanks Glass Doctor!
Description of Work: Replaced windshield on car due to crack
Rating CategoryRating out of 5
Yes, I recommend this pro
$188

Response from Glass Doctor of Virginia Beach
Thank you for your feedback. It really helps us out to hear from our customers. I will pass it along in our team meeting.

Margaret Z.
12/2012
5.0
auto glass, doors, glass repair, home remodeling, window tinting, replacement windows
  + 4 more
I had Glass Doctor come out to fix a window that was fogged in my bathroom. The technician, Danny, came out on time. Since the glass had to be replaced, he suggested that we replace the glass with an obscure glass. His advice was heeded and a few days later he returned in a timely fashion and installed the new glass. He did a great job and we absolutely love our new window. We now have extra light coming into our bathroom while having the privacy it provides. In addition, he installed our shower door and it is fabulous!! He even left a bottle of glass cleaner. A few days later, he came back with the tops for my dresser and nightstand. They fit perfectly! Thanks Glass Doctor....we will call you again if we need anything in the future!!
Description of Work: I had a new window put in my bathroom with black tinting and a new frameless shower door. I had glass tops made for the dresser and night stand table. I also had my car windshield repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Leslie K.
12/2012
5.0
glass repair, home remodeling
  + 0 more
We had a second floor added to our home with a new master bathroom. The technician from Glass Doctor came to our home and gave a quote for a frameless heavy glass shower. He was very professional and gave us a quote after he completed a detailed measurement. The same technician and a helper came back twelve days later and installed the shower. They were very courteous and left their work area clean. My new shower is beautiful! I will definitely call Glass Doctor for my glass needs in the future."
Description of Work: They installed a frameless heavy glass shower in our master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ERIN O.
08/2008
5.0
glass repair
  + -1 more
The service was GREAT. Danny the technician, knew his job well. He arrived promptly on both occasions (for the measure an installation). It took him 1 hr. to install and he was very neat and tidy.
Description of Work: The company sent a technician out to measure the broken window and he gave us an estimate on the spot. The window took a week to order and when I called for installation time, the company was able to accommodate me quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179
    • 1
    • 2(current)
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Contact information

5226 Indian River Rd Ste 104, Virginia Beach, VA 23464

www.glassdoctor.com/va-beach

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Auto Glass,
Windows,
Doors,
Kitchen and Bath Remodeling,
Window Tinting,
Windows - Safety & Security Film,
Auto Detailing

FAQ

Glass Doctor of Virginia Beach is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Glass Doctor of Virginia Beach accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Glass Doctor of Virginia Beach offers free project estimates.
No, Glass Doctor of Virginia Beach does not offer eco-friendly accreditations.
No, Glass Doctor of Virginia Beach does not offer a senior discount.
No, Glass Doctor of Virginia Beach does not offer emergency services.
Yes, Glass Doctor of Virginia Beach offers warranties.
Glass Doctor of Virginia Beach offers the following services: Insulated windows repair, frameless showers, shower & tub enclosures, office glass, door, table tops, mirrors, patio doors, replacement energy efficient windows, auto glass, window tinting

Contact information

5226 Indian River Rd Ste 104, Virginia Beach, VA 23464

www.glassdoctor.com/va-beach

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed