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FAMILY SECURITY

Home Security Systems, Home Automation

About us

SWAM Certified , No Yearly Contracts or hidden Fees. Family Owned and Operated Since 1994

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Alarm and Home Automation Systems, Medical Alert, Smoke & Carbon Systems, Nutone Intercom and Ivision Doorbell Camera Systems. Vandal Proof Camera Systems, Personal Protection Devices. Rewards site for cash back on all your online shopping. www.MyDubliShop.com make your FREE account today. Get $20 when you refer your family and friends who purchase a VIP Membership.

Services we don't offer

Access Control Systems, commercial Fire Alarm Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Bobby C.
10/2016
5.0
home security systems
  + -1 more
Sandra and Sarah arrived ahead of scheduled time. Got right to work with alarm system installation. Didn’t quite expect it to 3 ½ hours to install. Very much satisfied overall.
Description of Work: Installed home security system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Tammy B.
09/2016
5.0
home security systems
  + -1 more
Family Security has always done an excellent job and they explained everything in detail prior to performing service. They have always been very professional and well organized. You could tell that Sandra, owner, has an extreme amount of knowledge with security systems which made me feel very confrontable from the start. I have been dealing with Family Security for over 15 years and anytime I have a problem Sandra has always been there. I highly recommend Family Security to keep you and your family. I trust them and have recommended them to several of my friends and family and now they have Family Sercurity as their alarm company. I will continue to recommend this company because I am completely satified with their committment to the safety and security of all.
Description of Work: Upgraded my alarm system to wireless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Plumbers & Fitters L.
02/2016
5.0
home security systems
  + -1 more
We use them regularly. They are great. They are friendly and their service is also great.
Description of Work: They do monthly monitoring for our business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL B.
10/2014
5.0
home security systems
  + -1 more
Sandra, owner of Family Security, was wonderful to work with. She was very professional and gave my home a thorough inspection to determine what needed to be installed as a basis for my home security system. She left me with a detailed quote and didn't repeatedly call to beg for my service like many other companies out there. She also left some literature behind and pricing model for expanding my home automation and security systems should I chose to. On the day of install, she was very prompt and worked tirelessly to ensure my system was installed properly and fully functional. This included the side job of running speaker cabling for my surround sound system. She had all the right equipment for the job and ensured everything was cleaned up and working properly before departure. A big plus with her company was the fact I wasn't pressured into signing a 2-3 year contract that I would be stuck in down the road if displeased with the service. I highly recommend her to anyone looking for home security system needs.
Description of Work: Installed home security system and sensors, home automation hub and thermostat. Also assisted with a side job that consisted of wiring for a surround sound system in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAMILY SECURITY
Thank you for this awesome review. We truly do value our customers. Keeping you safe and secure is our business. I'm happy to see you took advantage of our NEW Cash Back rewards program at www.TheShoppingExchange.com. The Dubli Mall has over 6,000 stores now from around the world, I'm glad your getting some cash back on your everyday shopping. Tell your family and friends so they can save too. Sandra

Karen C.
09/2014
5.0
home security systems
  + -1 more
Sandra is a delight to work with. She has been involved in installation and monitoring in our home and our rental properties. Sandra can problem solve any electronic security system issues quickly.Sandra has over 20 years experience locally in the tide water area.
Description of Work: Connection of security and alarm system as well, monitoring service on the electronic security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FAMILY SECURITY
Thank you for the review. Make sure you get your cash back at our NEW rewards site. www.TheshoppingExchange.com on the Dubli Mall. Always a pleasure keeping you and Al Secure. Sandra

Stephanie S.
04/2014
5.0
home security systems
  + -1 more
The service went very well. My husband and I are thinking about getting a few of the upgrades, such as the monitoring package to include the video camera.
Description of Work: Family Security sent a representative to check the current security system in the home we recently moved into last week. The representative checked all of the first floor windows to make sure they were connected to the alarm system, she re-set the passcodes, and answered all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Plumbers & Fitters L.
04/2014
5.0
home security systems
  + -1 more
They are time efficient, thorough, well priced, and an all around quality security company. We've worked with other security companies for one of our other buildings in the past and ended up switching to Family Security as nothing compares to the service and pricing. The ladies who work for the company are super friendly and a pleasure to work with. We highly recommend them!!
Description of Work: We've been using Family Security for 10+ years. They have provided both installation and monitoring services for our security system including alarms for our building, motion detectors, a full camera/dvr system, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

Response from FAMILY SECURITY
Thank you for the review and your continued business over the years. Sandra

Bobby A.
02/2014
5.0
home security systems
  + -1 more
The job went very well, Sandy takes care of everything. She knows what she is doing. She is very passionate about services. I've used her company for security in 2 of my houses for more than 20 years. She always takes care of anything I need and keeps me up to date on the latest equipment. I started with a basic system and Sandy has upgraded it over the years. You can't get better service from anywhere else.
Description of Work: Sandy personally replaced some out dated equipment at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from FAMILY SECURITY
This was a 3G Cellular Upgrade. All 2G Cellular technology is going away by 2016. Keeping your System up to date with the best technology is what we do. Thanks for the review and continued business over the past 20 years.

    Contact information

    2192 Weybridge Drive, Virginia Beach, VA 23454

    WWW.AlarmsByFamily.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    FAMILY SECURITY is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 4:00 PM

    Tuesday: 10:00 AM - 4:00 PM

    Wednesday: 10:00 AM - 4:00 PM

    Thursday: 10:00 AM - 4:00 PM

    Friday: 10:00 AM - 4:00 PM

    Saturday: Closed

    FAMILY SECURITY accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, FAMILY SECURITY offers free project estimates.
    No, FAMILY SECURITY does not offer eco-friendly accreditations.
    No, FAMILY SECURITY does not offer a senior discount.
    Yes, FAMILY SECURITY offers emergency services.
    Yes, FAMILY SECURITY offers warranties.
    FAMILY SECURITY offers the following services: Alarm and Home Automation Systems, Medical Alert, Smoke & Carbon Systems, Nutone Intercom and Ivision Doorbell Camera Systems. Vandal Proof Camera Systems, Personal Protection Devices. Rewards site for cash back on all your online shopping. www.MyDubliShop.com make your FREE account today. Get $20 when you refer your family and friends who purchase a VIP Membership.
    Access Control Systems, commercial Fire Alarm Systems

    Contact information

    2192 Weybridge Drive, Virginia Beach, VA 23454

    WWW.AlarmsByFamily.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 PM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    Closed