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FACTORY DIRECT KITCHEN & BATH

3.0(
1
)

Cabinet Making

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
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Showing 1-1 of 1 reviews
Charles B.
02/2014
3.0
custom cabinets
  + -1 more
.The installation went fine. Nice job. Its the cabinets themselves that we have issues with. BEWARE of this company- the sample you see in the showroom is NOT what you will get. I picked a cream colored cabinet with a brown glaze. The cabinet sample that I looked at had the glaze evenly all around the groove in the door. The cabinets that I got were awful- they had spotty glaze and looked like an amateur had finished them. When we called the company - they sent out a guy named Chicago. He has no intention of helping you-he is there to spin every reason why the company won't fix the problem. I even asked if I could have some of the glaze to fix the problem myself. (I am a decorative finish paint contractor) He balked, but finally agreed to have the glaze sent to me. It has been 6 months and NO GLAZE. This company is not well run and their customer service is poor at best. Go somewhere else or have the cabinets made by a wood worker- I wish I had.
Description of Work: Provided and installed kitchen and master bathroom cabinets
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$14,000

    Contact information

    724 1st Colonial Rd, Virginia Beach, VA 23451

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Cabinet Making

    FAQ

    FACTORY DIRECT KITCHEN & BATH is currently rated 3 overall out of 5.
    No, FACTORY DIRECT KITCHEN & BATH does not offer free project estimates.
    No, FACTORY DIRECT KITCHEN & BATH does not offer eco-friendly accreditations.
    No, FACTORY DIRECT KITCHEN & BATH does not offer a senior discount.
    No, FACTORY DIRECT KITCHEN & BATH does not offer emergency services.
    No, FACTORY DIRECT KITCHEN & BATH does not offer warranties.

    Contact information

    724 1st Colonial Rd, Virginia Beach, VA 23451